SIMnet SIMpath and Project Upload Issue on 7/12/2016 – Resolved

#announcements #instructors

Between 7:30 am and 1:30 pm EST, students may have experienced an issue accessing SIMpath assignments or uploading Project files. This issue has been resolved and both SIMpath and Project assignments are functioning properly.

During that time, students attempting to access a SIMpath assignment were able to navigate to the assignment page but were not able to access any of the materials on that page. The links for Pre-test, Lesson, and Post-test were not accessible.

Students attempting to complete a Project assignment were able to access all of the required resources to complete their project but were not able to upload their files or submit themfor grading. Any Project assignments completed during that time can be uploaded properly.

We appreciate your patience and apologize for the inconvenience. Should you or your students experience any other issues, please contact our Customer Experience Group.

Customer Experience Group (CXG) Hours of Operation: Sun:11am – 1am Mon-Thurs:7am – 3am Fri:7am – 8pm Sat:9am – 7pm (All times Central)

By Phone: You can reach us toll-free at 800-331-5094 (US Only)