SimNet Unexpected Performance Degradation on 10/22/13

#announcements #instructors

Dear Instructor,

We would like to inform you that the SimNet team has successfully corrected an unexpected issue with the SIMnet system that occurred earlier today.

The system experienced a performance degradation from 2:50PM until 3:25PM EDT on 10/22/2013 which caused you and your students to experience slow response times for SIMnet. Between 3:08PM-3:10PM EDT, SIMnet was completely unavailable as the system was being reset.

As of 3:25PM EDT, the SIMnet system is functioning normally again, and our team will continue to closely monitor the system to ensure its performance.

Should you or your students experience any issues, please contact our Customer Experience Group at http://mpss.mhhe.com/contact.php.

We apologize for any inconvenience this caused you and your students today.

Thank you again for your patience and continued support,

The SIMnet Team