> For the complete documentation index, see [llms.txt](https://help.simnetonline.com/blog/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.simnetonline.com/blog/2014-posts/known-issues-from-2152014-student-portal-update.md).

# Fixes for Known Issues from 2/15/2014 Student Portal Update

Update: The fixes below were released as of 9:30PM CST on 2/17/2014

There is a pending release scheduled for later this evening (2/17/2014) to fix the following known issues:

• The Tiles view in the student portal are out of order; they are not arranged by Due Dates.\
• Students cannot purchase access through the SIMnet e-commerce.\
• The password protection for the Project assignments is only being applied to step 3, the grading component.

Please note: If you experience any other issues, please clear your browser cache and try again. If that does not resolve it, please contact our Customer Experience Group at 800-331-5094 (US Only).

Customer Experience Group (CXG) Hours of Operation:\
Sun 6pm – 11pm\
Mon – Thurs 8am – 11pm\
Fri 8am – 6pm\
(All times Central)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.simnetonline.com/blog/2014-posts/known-issues-from-2152014-student-portal-update.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.