> For the complete documentation index, see [llms.txt](https://help.simnetonline.com/blog/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.simnetonline.com/blog/2014-posts/known-issues-from-2152014-student-portal-update.md).

# Fixes for Known Issues from 2/15/2014 Student Portal Update

Update: The fixes below were released as of 9:30PM CST on 2/17/2014

There is a pending release scheduled for later this evening (2/17/2014) to fix the following known issues:

• The Tiles view in the student portal are out of order; they are not arranged by Due Dates.\
• Students cannot purchase access through the SIMnet e-commerce.\
• The password protection for the Project assignments is only being applied to step 3, the grading component.

Please note: If you experience any other issues, please clear your browser cache and try again. If that does not resolve it, please contact our Customer Experience Group at 800-331-5094 (US Only).

Customer Experience Group (CXG) Hours of Operation:\
Sun 6pm – 11pm\
Mon – Thurs 8am – 11pm\
Fri 8am – 6pm\
(All times Central)
