SIMnet Unexpected Network Issue on 2/18/2014 and IE9 Issue on 2/19/2014

#announcements #instructors

An unexpected sporadic network issue between 9:20AM-12:15PM CST on 2/18/2014. During the time, users could have experienced some error messages. This issue was fully resolved as of 12:15PM CST on 2/18/2014.

On 2/19/2014, students using IE9 experienced an issue with being stuck on a loading screen after signing into SIMnet. This has been resolved as of 10:30PM CST on 2/19/2014, and students should not be able to log in without any issues.

We appreciate your patience and apologize for the inconvenience. Should you or your students experience any other issues, please contact our Customer Experience Group.

Customer Experience Group (CXG) Hours of Operation: Sun 6pm – 11pm Mon – Thurs 8am – 11pm Fri 8am – 6pm (All times Central)

By Phone: You can reach us toll-free at 800-331-5094 (US Only).