Unexpected System Downtime – 6/12/2014

#announcements #instructors #students

There was an unexpected configuration issue between 7:10PM – 7:27PM CST on 6/12/2014. You and your students may have experienced the following:

• Not being able to log into the system

• Message about your school’s domain not existing

• A blank login screen

These issues have been resolved as of 7:27PM CST on 6/12/2014. We appreciate your patience and apologize for the inconvenience. Should you or your students experience any other issues, please contact our Customer Experience Group.

Customer Experience Group (CXG) Hours of Operation: Sun 6pm – 11pm Mon – Thurs 8am – 11pm Fri 8am – 6pm Sat 10am – 4pm

(All times Central)

By Phone: You can reach us toll-free at 800-331-5094 (US Only).

Thank you,

SIMnet Product Team