Unexpected System Downtime – 6/12/2014
#announcements #instructors #students
There was an unexpected configuration issue between 7:10PM – 7:27PM CST on 6/12/2014. You and your students may have experienced the following:
- Not being able to log into the system
- Message about your school’s domain not existing
- A blank login screen
These issues have been resolved as of 7:27PM CST on 6/12/2014. We appreciate your patience and apologize for the inconvenience. Should you or your students experience any other issues, please contact our Customer Experience Group.
Customer Experience Group (CXG) Hours of Operation:
Sun 6pm – 11pm
Mon – Thurs 8am – 11pm
Fri 8am – 6pm
Sat 10am – 4pm
(All times Central)
By Phone:
You can reach us toll-free at 800-331-5094 (US Only).
Thank you,
SIMnet Product Team