# SIMnet Unexpected Network Issue on 4/15/2015 – Resolved

There is an unexpected regional network issue that started at 10:45AM CDT on 4/15/2015. Our developers are working closely with our content delivery network provider to resolve the issue.

Some of the issues that you and your students might experience include:

* Not being able to log into SIMnet
* Receiving an error message when attempt to upload/submit a Project
* Unable to save answers
* Server error message

We apologize for the inconvenience and will provide you with updates on this post.

**Update:** The issue was resolved at 2:00PM CDT on 4/15/2015.

We appreciate your patience and apologize for the inconvenience. Should you or your students experience any other issues, please contact our Customer Experience Group.

Customer Experience Group (CXG) Hours of Operation:\
Sun: 11am – 1am\
Mon-Thurs: 7am – 3am\
Fri: 7am – 8pm\
Sat: 9am – 7pm\
(All times Central)

By Phone:\
You can reach us toll-free at 800-331-5094 (US Only).