> For the complete documentation index, see [llms.txt](https://help.simnetonline.com/blog/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.simnetonline.com/blog/2019-posts/resolved-failed-login-attempts.md).

# RESOLVED: Failed Login Attempts

On Friday, November 22, from 2:03 to 2:23 PM Eastern Time, SIMnet users were unable to login to their SIMnet accounts. This issue has been resolved and all users can login at this time.

We appreciate your patience and apologize for the inconvenience. Should you or your students experience any other issues, please contact our Customer Experience Group toll-free at 800-331-5094 (US Only).