> For the complete documentation index, see [llms.txt](https://help.simnetonline.com/blog/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.simnetonline.com/blog/2015-posts/expanded-hours-for-technical-support-effective-january-5th-2015.md).

# Expanded Hours for Technical Support – Effective January 5th, 2015

Welcome to a new term! We are happy to inform you that our Customer Experience Group (CXG) has expanded its hours for technical support. You can contact CXG at **800-331-5094**.

New Hours of Operations (All in Central Time):

* Sunday: 11:00am to 1:00am
* Monday – Thursday: 7:00am to 3:00am
* Friday: 7:00am to 8:00pm
* Saturday: 9:00am to 7:00pm