Getting Support

Contacting McGraw Hill for SIMnet help and a guide for how to do it.

🆘 If you need help with a SIMnet issue please contact the McGraw Hill Customer Support Team. Be sure to review the SIMnet 👉 Support Guidelines prior to contacting the Support team.

👩🎓 Higher Education (United States, Canada)

Hours of Operation: Sunday: 12:00 PM to 12:00 AM EST Monday-Thursday: 24 hrs Friday: 12:00 AM to 9:00 PM EST Saturday: 10:00 AM to 8:00 PM EST

Phone: (800) 331-5094 Online: Submit a Support Request Chat: Chat with a Representative

🏫 PreK-12 (United States)

Phone: (800) 437-3715 Online: Submit a Support Request

Hours of Operation: Monday-Friday: 7:00 AM to 8:00 PM EST

🎓 Higher Education (International)

Asia China, Hong Kong, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand Phone: +800-881-39190

Australia and New Zealand Phone: +800-881-39190

Europe, Middle East and Africa Belgium, Denmark, France, Iceland, Italy, Netherlands, Norway, Spain, South Africa, Sweden and UK Phone: +800-881-39190

India Phone: +800-919-0301 (000-800-919-0301)