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Getting Support

Contacting McGraw Hill for SIMnet help and a guide for how to do it.
If you need help with a SIMnet issue please contact the McGraw Hill Customer Support Team. Be sure to review the SIMnet
Support Guidelines prior to contacting the Support team.

Higher Education (United States, Canada)

Hours of Operation: Sunday: 12:00 PM to 12:00 AM EST Monday-Thursday: 24 hrs Friday: 12:00 AM to 9:00 PM EST Saturday: 10:00 AM to 8:00 PM EST

PreK-12 (United States)

Hours of Operation: Monday-Friday: 7:00 AM to 8:00 PM EST

Higher Education (International)

Asia China, Hong Kong, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand Phone: +800-881-39190
Australia and New Zealand Phone: +800-881-39190
Europe, Middle East and Africa Belgium, Denmark, France, Iceland, Italy, Netherlands, Norway, Spain, South Africa, Sweden and UK Phone: +800-881-39190
India Phone: +800-919-0301 (000-800-919-0301)