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Signing in to your SIMnet account, creating an account, and accessing Help and Support
Accessing your SIMnet course starts with the SIMnet Home Page. On the Home Page you can sign in to your account, purchase access to your online materials, register, and get help.
Warning: Each school has a different SIMnet website, so be sure to confirm you are visiting your school's SIMnet Home Page by reviewing the browsers address bar and school name displayed on screen.
Every school has its own unique SIMnet website that follows the format https://yourschool.simnetonline.com. Before signing in or creating a new account be sure you are visiting the correct website.
Your school's name should be displayed in the upper right hand corner of the website. If this name doesn't match your school, ensure you are visiting the correct website as described in #1.
Enter the username you were provided in the Welcome to SIMnet email you received. This field is not case sensitive.
Warning: If you already have a SIMnet username because you've already taken a course in SIMnet or have an expired Courtesy Access account use your existing username. Don't create a second account as your grades will not carryover to a second account.
Your school may have disabled some of the options below in an effort to ensure that you register for SIMnet in the way that will work best for your course.
The Technical Support option will allow you to open a support case with the McGraw Hill Customer Experience Group.
The SIMnet Instant Help option directs you to the documentation website. If you are trying to learn how to use some part of SIMnet, view the Instant Help.
The SIMnet top navigation features a calendar, assignments, library, grades, messaging, student profile, and help links.
After signing in to SIMnet you can navigate the different sections of SIMnet by using the top navigation menu.
Info: All navigation items may not be available, depending on how your school and class has configured SIMnet.
Warning: Work completed in the Library section do not count toward your class assignments.
Click the Sign Out button to exit SIMnet.
If you are enrolled in multiple classes, you will need to switch from one course to another to complete work in each course. Click on the course name to access a list of your courses and switch classes.
Computing Skills and Microsoft Office Training Made SIMple
McGraw Hill's SIMnet is an easy-to-use online training and assessment solution for Microsoft Office. It provides students with life-long access in their personal Library and unlimited practice on Microsoft Word, Excel, Access, PowerPoint, and Outlook in addition to browsers, file management, and operating systems content.
The Calendar organizes your assignments by the dates that start or the dates they are due.
Use the calendar to view your upcoming assignments to focus on the most relevant work in the coming days.
The Today button automatically switches the calendar to the current month. The current day will be highlighted.
The Previous and Next arrows move the calendar backward and forward by one month with each click.
The Start Date option organizes the calendar by the first date that each assignment is available for you to attempt.
The Due Date option organizes the calendar by the date that each assignment is due. Assignments completed after this date may not be able to be submitted or may receive reduced points according to how your instructor has set up your course.
The Subscribe option adds your SIMnet calendar to your Outlook, Gmail, or Mac calendar. The calendar will automatically update if your instructor makes changes to your course.
Info: The Calendar may not be available on the top navigation bar. This occurs when your instructor elects to turn off the Calendar view.
SIMbook and Lesson navigation includes access to your Library, the table of contents, glossary, bookmarks, search, and print
SIMnet Lessons and SIMbooks are interactive ebooks that includes a glossary, key terms, bookmarks, highlights and notes, search, and print. Each Lesson and SIMbook also contains interactive exercises.
The Library bookshelf contains the SIMnet books associated with your license. If your school is using a textbook, there may be additional lessons organized to match the content in your textbook.
Click the Table of Contents button to display the table of contents for the current book and chapter on the left side of the screen. Click any chapter to see the specific tasks that chapter covers. Click a task title in any chapter to navigate to that task.
The Glossary will appear on the left side of the page and contains all terms found in the current book. Click a term to display its definition as well as a link to view associated pages.
You can bookmark any page in the SIMbook so you can easily return to it at another time. You can tell which pages are bookmarked because the Bookmark button will appear with a solid blue background.
The title of the current SIMbook chapter or Lesson assignment will always appear in the top header of the SIMbook.
You can easily search for content in the SIMbook by clicking the Search button, typing the word or phrase you want to search for, and pressing Enter. The results will display all of the instances of your search criteria in the book. Click any of the results to navigate to that page.
Click the Accessibility options button to display a message box. Here, you can increase or decrease the font size as well as the line height. You can also enable or disable high contrast mode.
Print the current page by clicking the Print button. A message box will appear reminding you to select the correct print settings in your browser.
At any time, you can exit out of the SIMbook by clicking the Exit button.
You can highlight important text in the SIMbook just like you would in a textbook with a highlighter. Simply click and drag your mouse to highlight the text and it will appear with a blue background. The highlight will be saved and every time you return to the SIMbook page, it will appear highlighted. You can click the highlighted text to delete it, convert it to a note, or convert it to a hyperlink.
The Note button appears next to most paragraphs and images on the SIMbook page. Click the button to type a note about the content. Once you have added a note, the button becomes darker and a number appears indicating how many notes have been added. Click the button at any time to review your notes.
Easily step back to the previous page in the SIMbook by clicking the arrow button on the left side of the screen. Or, you can advance to the next page in the SIMbook by clicking the arrow button on the right side of the screen. When you roll your mouse over either button, the title of the next or previous page displays.
Enter the password you selected during registration or were provided in the Welcome to SIMnet email you received. Click the to see the password in plain text. Click the Sign In button to continue.
View the Self Registration guide to complete registration to create a new SIMnet account and gain access to your courses and available course materials
You can determine whether or not your computer meets the technical requirements for accessing the SIMnet website by running a System Requirements check. This will check your system's capabilities for browser version, screen size, and more. View Getting Support for details.
View Getting Support for details.x
View the Calendar section to access your assignments organized on a calendar.
View the Assignments section to access all of your available assignments.
View the Library section to access your SIMbooks. The Library SIMbooks contain additional learning material that may have not been assigned directly to your class.
View the Grades section to access your assignment results and class grade book.
View the Message Center section to send or receive messages from your instructor.
View the Profile section to view or edit your personal details, course enrollments, add or purchase a registration code.
View the Getting Support section to view the SIMnet Instant Help topics related to your view or contact the McGraw Hill support team.
Info: The Library bookshelf option is only available when accessing the content through the .
Click the button for each exercise to launch the Show Me, Guide Me, or Let Me Try. View the section to learn more.
SIMnet Exams are assignments that include questions from a simulated environment that parallels the Let Me Try.
Your browser must remain zoomed to 100% when completing Exam questions. Zooming in or out may cause some questions to be unanswerable. For tips on making SIMnet easier to view, see the Student Accessibility Guide
While you are taking your exam, the title of the exam will always display at the top of the screen. Just below, you will find the instructions for each question, and important words will be in bold. You will be able to interact with the exam and follow the instructions in the lower portion of the screen.
You can exit an exam and view your results by using the Exit Exam button located in the upper right corner of the screen while taking an exam. Click the blue "End Exam" button when you are ready to exit the exam and view your results. If you would like to return to the test, click the "Cancel" button.
Warning: Exiting the exam will end the exam and submit your score to the grade book. You will not be able to continue where you left off.
Info: Your instructor may have turned on the ability to pause your exam and continue at a later time. Exams are always saved, but some allow you to return and finish, while others require you finish the exam in one sitting. An Exam that allows you to return later will offer you the ability to pause and exit when clicking the Exit Exam button.
The exam options are displayed to the right of the instructions while taking an exam. While you are taking an exam you can change the options to best suit your needs.
Font Size: Change the size of the font in the instructions so that the words are easier to read.
Exam Timer: This option will always display. For timed exams, it will count down as you work so that you can pace yourself and keep track of how much time you are spending on each question. If you are not taking a timed exam, this section will display as "Not Timed".
Question List: The check list icon is where you can view all questions in the exam. This list will display the question's number, the question's text, whether or not the question has been completed, and the remaining attempts on that question. If you would like to view only the number of questions you got correct, incorrect, or have not yet answered, there are toggle boxes at the top of the question list that will allow you display only that type of question. If you would like to move a few questions ahead or revisit a question in the exam, select which one you want to view from the list, and then click the Load Question button.
Question Navigation: The left and right arrows allow you to move back and forth between the previous and next questions in the exam without having to view the Question List. Here you can also the find the question number and the total number of questions that are in the exam.
Attempts Given: At the bottom of the exam options box, your attempt number is displayed for that question so that you can keep track of how many times you have attempted that question in accordance with how many attempts you are allowed for that question.
Info: If your exam timer expires or the end date of the assignment passes your exam will automatically be ended and submitted to the grade book. All progress will be saved, but not attempted questions will be scored as incorrect.
Success: The Exam Timer will pulse when the timer nears zero. Be sure to get your final answer submitted prior to the timer running out.
Once you have completed the required action for a question, the program will display a pop-up that indicates that you have submitted the question for grading. Click the OK button to continue to the next question in the exam.
Info: Depending on your instructors preference, this pop-up may also display feedback that tells you whether you answered the question correctly or incorrectly. Additionally, some instructors allow a hint to be provided if a question is incorrectly answered.
View your assignment results and grades.
After completing an assignment in SIMnet, you can review your assignment grades in the Gradebook section and view your assignment results in the Result Types section.
Within the Grades section, there is a Gradebook view. This view contains your current grade for each assignment. The assignment name is in the Title column. You can also view any comments your instructor has left for the assignment, the due date, and, most importantly, the Grade.
Each assignment grade contains additional details based on your assignment results. You can view each submission by clicking the > arrow at the start of each assignment to expand the view and see more. If you have tried an assignment multiple times you can view the grade for each attempt.
Note: Your instructor may choose to delay your grade results. You may not be able to see all of your grades until a certain date.
Each assignment contains a link to the specific results for each attempt or submission. Click any of the options in the Result Types section to see all of your attempts at that type of assignment. These results do not reflect your final grade. If you attempt an assignment ten times you will see 10 results. Your grade may only be one of these results, or an average of all of these results, depending upon how your instructor has set up your course.
Success: Assignment results are not your grades. Each assignment grade may be graded based on criteria specified by your Instructor. For example, a calculated column grade may be determined by an average of all project assignments.
Viewing your assignments in SIMnet.
The assignments view contains all of the assignments available or that you have already submitted.
Info: There are a number of reasons why your assignment may not be displayed in the assignments view. For example, the assignment may not be available until a future date, or you may have already completed and submitted the assignment.
You can view your assignments by Tiles which show each assignment as a tile. Assignments are displayed as Tiles by default. Tiles can be organized in different ways by your instructor. Assignments may be organized by when they Start, are Due or End. They may also be organized by alphabetical order or a custom order.
You can view your assignments as a List. Each assignment will be displayed on a single line. Assignments can be organized by when they start, are due, or end. They may also be put into a different order by your instructor.
You don't have to view all of your assignments at once. You can choose which types to focus on and see only them.
You can filter your assignments by when they should be completed by selecting the All, Overdue, Due Soon, or Submitted radio buttons. Due Soon will assignments will only display assignments that are due in the next 2-weeks.
You can also filter your assignments by their type. Select Groups, Lessons, SIMbooks, Exams, SIMpaths, Projects, or Resources to view only that assignment type. Select All to restore the view to seeing all available assignments in your course.
To view only a particular assignment, use the Search Bar to enter part of the title of your assignment.
How to run a Windows Virtual Machine.
Many users, especially students with Mac computers, run Virtual Machines to access Windows. This is especially helpful in courses that use Microsoft Access projects as the Access application is not available for Mac.
However, running a VM can cause issues in SIMnet. That is because a virtual machine only uses a portion of the computers processing power and memory.
When uploading Projects Assignment files or Resource Assignment file, students may receive an Upload Failed message. This occurs when the upload takes too long and the process is halted. The solution to this issue is to increase the available hardware for the Virtual Machine. Using the Virtual Machine's configuration settings, set the number of available Processors to 3 or greater. Set the amount of Memory available to 4 GB or greater.
Earning and sharing Badges and Certificates with SIMnet.
Digital Credentials are sharable badges and certificates that can signal instructors, classmates, and future employers to your mastery of Microsoft Office applications. There are a number of different types of credentials to earn in SIMnet. You can view the list of available Digital Credentials here or view the application pathway collections here.
SIMnet provides two types of Digital Credentials: completion based Badges and achievement based Certificates.
Completion based Badges are earned in the Library by completing all of the Let Me Try activities in an application set.
White Belt credentials are earned by completing all of the Office level content in a SIMbook. Students in introductory courses may be able to earn 4 White Belt credentials.
Purple Belt credentials are earned by completing all of the Advanced level content in a SIMbook. Students in advanced courses may be able to earn 4 Purple Belt credentials.
Note: Your instructor can change the required activity from the Let Me Try to the Show Me or Guide Me. Typically this would only be done if you have specific accessibility requirements. Please visit the Student Accessibility Guide for details.
Note: Your instructor needs to assign credentialed Projects and Exams for you to earn the Yellow and Black belt credentials.
Note: Your instructor can increase the minimum score from the 90% minimum to earn a credential.
To earn a Yellow Belt, complete a Project attempt and score 90% or higher. Credentialed assignments contain a blue ribbon icon in the assignment list.
Once you complete the requirements to earn a Digital Credential SIMnet will issue your Badge or Certificate and send you an email with additional instructions on how to share and interact with your Digital Credential. You can also click the share icon in the Digital Credential in SIMnet to access your collection of Digital Credentials.
Please view our video on how to access and share your SIMnet Digital Credential:
Notes for using SIMnet on computers that don't have Windows installed as the main Operating System
SIMnet works seamlessly with Windows computers. The Microsoft Office content taught by SIMnet was created by Microsoft who also creates the Windows Operating System. However, SIMnet can be used by a variety of systems to effectively complete your course in the right circumstances.
Macs can seamlessly complete the vast majority of SIMnet coursework. There are a few areas where using a Mac can cause issues:
When using the Function Keys F1-F12, Mac keyboards require holding the Fn key before pressing the desired function key. This is because Mac computers have their F keys automatically set to control things like speaker volume and screen brightness. The F Keys can be set to use standard function keys by going to the System Preferences menu and selecting Keyboard and clicking the Use F1, F2, etc. keys as standard function keys check box.
The Microsoft Access application is not available for Mac. To complete assignments using Microsoft Access you will need to use a separate computer or set up a Virtual Machine to run Windows 10 on your Mac. Your school may offer access to a virtual machine but this is not available through SIMnet.
To-right click on a Mac press and hold the Control key while you click an item using your mouse or trackpad. You can also set up additional Control-click options for your mouse or trackpad.
To Control-click items using only your mouse, you can change its settings.
On you Mac, choose Apple menu > System Settings, then click Mouse in the sidebar. (You may need to scroll down.)
Click the “Secondary click” pop-up menu on the right, then choose an option.
You can choose to click the right or left side of the mouse surface, whichever is most comfortable for you.
To Control-click using only your trackpad, you can change its settings.
On your Mac, choose Apple menu > System Settings, then click Trackpad in the sidebar. (You may need to scroll down.)
Click the “Secondary click” pop-up menu on the right, then choose an option.
You can choose to Control-click by clicking with one or two fingers.
Chromebooks are fully compatible with SIMnet Lessons, Exams, SIMpaths, and SIMbooks. Auto-graded project assignments are only compatible with Chrombooks if the project is labeled as Office Online and require using Microsoft 365 in your web browser. Check with your instructor about whether or not they are assigning these projects before you select a chromebook for your course. Using Office Online, Google applications, or other browser-based applications like Office will not work for Project assignments.
Chromebooks also have limitations when using the Function Keys. To use F keys on a Chromebook keyboard users must hold the Search button and the corresponding Here are the appropriate key combinations to use Function Keys:
F1
Search + 1
F2
Search + 2
F3
Search + 3
F4
Search + 4
F5
Search + 5
F6
Search + 6
F7
Search + 7
F8
Search + 8
F9
Search + 9
F10
Search + 0
F11
Search + -
F12
Search + +
Virtual Machines running Windows 10 can work effectively with SIMnet. This is an effective method for using the Microsoft Access application on your Mac computer. However, running a Virtual Machine is not a straightforward task and may be best suited when suggested by your school.
Use SIMnet's built-in screen reader to read your SIMbooks, Lessons, Exams and Projects
SIMnet offers a built-in text reader that will read your assignment text without the need to download or install any additional software. The text reader is available in SIMbooks, Lessons, Projects, Exams and the Exam and Lesson portions of SIMpaths. SIMbooks and Lessons also have the added Translation feature.
When you navigate to your SIMbook or Lesson assignment or Library book, the Text To Speech button is available in the upper right corner. You can click on the button directly or press the Tab key once to select it.
Clicking on the button begins the audio at the top of the page, working through the entire page. When the audio player begins
The Pause/Resume button starts the text reader and pauses it, holding the current location on the screen.
The Stop button stops playing. Upon resuming text, the reader will begin at the top of the screen.
The Close Player button will stop speech and minimize the player to the top right corner of the page.
If you would only like to hear audio for an individual portion of the page, you can select the text you would like to conver to speech directly. Select the text you would like to hear by clicking and dragging across all of the desired text. Below the text you will see a mini player popup. Click the Listen to this selection text button in the middle of the player to hear the selected text. The reader will stop at the end of the highlighted selection.
You can use the Translate this selection button to translate the selected text in your SIMbook and Lesson. Select the text you would like to translate and click the Translate this selection button.
All translations are generated by software powered by Google Translate. As such there may be issues with the translation as compared with a translation prepared by a human translator.
Select the language you would like to translate the selected text into. There are 22 different translation options. Once you have selected your desired language, review the note about automatically generated translations and select I Understand to dismiss the note.
Use the controls to Play, Stop, Increase text size, Decrease text size, Change volume of speech, and Change reading speed. You can also increase the size of the window to take up the entire screen and close the window using the controls in the upper right corner.
Text To Speech is available for all SIMnet Project instructions. Above the instructions, click the Listen to the project instructions button to begin playback of the project instructions.
Once you have clicked the Listen to the project instructions button, the playback controls appear in the upper right corner of your project instructions.
The Pause/Resume button starts the text reader and pauses it, holding the current location on the screen.
The Stop button stops playing. Upon resuming text, the reader will begin at the top of the screen.
The Close Player button will stop speech and minimize the player to the top right corner of the page.
Each instruction also has its own Listen to project step instruction button that you may click to hear just that instruction. The button appears to the right of each project instruction.
You can play the text for each Exam question by clicking the Listen to the instructions button to the right of each question. The player will play back the text for each question.
What is Remote Desktop and how can I use it with SIMnet?
Remote Desktop is available in the Windows Operating System that allows a user to remotely access another computer through the Internet. People can interact with the remote computer as if they were really there. Some of the benefits of using remote desktop are:
Access the computer from anywhere.
Use Windows from a Mac computer.
Demonstrate how to use a software application.
When you are at home you will need to have a VPN connection to your University or College in order to connect to your home system.
Once you login with the VPN client your home computer will become part of the campus network.
You will need your PC computer name or IP address in order to connect to your home pc.
Once you are ready to remotely connect to your Home Windows machine you can follow the instructions below:
Assuming the computer you are using is running Windows 10:
Click on the Start button >> Scroll down the Programs list to Windows Accessories >> Remote Desktop Connection.
Enter the provided computer IP as the Computer (this is your office computer’s full computer name e.g. TSS-FA-352.ad.yourschool.edu).
Click on "Show Options" in the lower left hand corner and enter your username as username@ad.yourschool.edu or yourschooldomain\username.
Click on Save and then click on the Connect button.
If you are using a Mac with macOS Catalina:
Open the App Store
Make sure you are signed in to the App Store with your Apple ID
In the Search box, type Microsoft Remote Desktop and click enter to begin the search
Click “Get” next to the Microsoft Remote Desktop 10 search result
Click “Install”
Microsoft Remote Desktop App will now appear in Applications
Click on Microsoft Remote Desktop to open the App
Click through any prompts until the Microsoft Remote Desktop App opens in its own window
Click “Add PC”
Enter the provided computer name in the “PC name:” text field (this is your office computer’s full computer name e.g. TSS-FA-352.ad.yourschool.edu)
Enter a “Friendly name:” in the corresponding text field (e.g. Office Computer at Work)
There are options you can choose to customize your remote experience. Please consult with your local IT representative before making any custom changes.
Click Add
Your remote connection is now permanently added to the Microsoft Remote Desktop display window.
Click on remote connection you just created (e.g. Office Computer at Work)
Enter your University or College username and password to login.
Click Continue
Click Continue to the certificate prompt (possibly twice)
You are now logged onto your work computer
Once your computer is remotely connected using remote desktop you should be able to complete all of the SIMnet Assignments.
Registering for SIMnet with Canvas Deep Integration
How to reset your SIMnet password if you are having trouble logging in
If there is an issue with your credentials when you log in, you will get a notification in red that there was a problem with your Username or Password. Make sure you entered your Username correctly. Then review your password by clicking the eye icon if you are comfortable displaying your password in your current location.
To recover your password, click the Forgot my password link on the sign-in page.
You can recover your password using your Username, Email or Student ID. Click the drop-down arrow next to in the text box with Username and select the desired option. Any selection will work, depending on what information you have access to. Enter your account information. Here, HelpStudent remembered their Username and entered it successfully.
Once you have successfully entered your information, check the email address associated with your SIMnet account to find an email from SIMnet Account Services with the subject line [SIMnet] Username and password recovery.
Click the Reset Password button to reset your password. This email can only be used for 24 hours and can only be used once. If you have to recover your password again, you will need to restart this process.
Enter your new password in the New Password text box. Your new password must be 8 characters long and contain at least a letter and a number. Enter the same password again in the Confirm Password text box. Click the Change Password button.
Once you have successfully added the same password twice you will get a confirmation that you have updated your password. Click the Return to the Sign In page link to return to your school's sign in page and enter your account information.
Registering for SIMnet from Blackboard Partner Cloud
With most assignments you can view more details about your attempt. You can review your Project Results or view your Exam Results by clicking the View result link.
If you would like to view an assignment that you have already completed you may need to view yourGrades section to access the results.
If you would prefer to visualize your assignments on calendar, switch over to theCalendar View.
Assignments can also be organized into Groups by your instructor. Groups hold a series of assignments that go together. Click on a Group to open it and view its assignments. They may be a week of class assignments or all of the assignments that belong to a single book chapter. Each group has a title and may contain a message from your instructor. Click the House icon to return to the top group.
Achievement based Certificates are earned by scoring a 90% or higher on Capstone Projects and Credentialed Exams.
Once you complete an assignment at the required score threshold, the assignment score will display with a ribbon icon and the page will have a Credential in the upper right corner of the assignment view. Visit the Profile section for details on managing your Digital Credentials.
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A Virtual Machine is a computer within a computer. As such, it has lower power than the computer that is being used to run the Virtual Machine. Users may have issues running their virtual machines if the Virtual Machine is not given enough computing power. When using a Virtual Machine, set the number of available Processors to 3 or greater and set the amount of Memory available to 4 GB or greater. If you are having issues with your Virtual Machine see Running a Windows 10 Virtual Machine
The Volume button controls the volume of the audio. Clicking the button brings up the Volume slider which you can click and drag to raise and lower the volume of the speech.
The Reading Speed button controls the speed of the text. Clicking the button brings up the Reading Speed slider which you can click and drag to raise and lower the speed of the speech.
The Volume button controls the volume of the audio. Clicking the button brings up the Volume slider which you can click and drag to raise and lower the volume of the speech.
The Reading Speed button controls the speed of the text. Clicking the button brings up the Reading Speed slider which you can click and drag to raise and lower the speed of the speech.
Accessing SIMnet from your school's Canvas or Blackboard page requires you to allow cookies from SIMnet. To do this you need to activate 3rd party cookies on your bowser. Review the steps below for your browser and OS
In your Chrome browser,
Open the settings menu by clicking More at the top right, and selecting Settings.
On the left menu, select Privacy and security then click Cookies and other site data.
Select either Allow all cookies or Block third-party cookies in Incognito as you prefer.
In your Firefox browser,
Click the Open menu button in the upper right corner of the browser. Select Options.
Click Privacy and Security on the left menu.
Select the Custom radio button in the Enhanced Tracking Protection section and deselect the Cookies check box.
In your Edge browser,
Click the Settings and more... button in the upper right corner of the browser. Select Settings.
Click Privacy & Security on the left menu.
In the Cookies section, select the Don't block cookies option from the drop-down menu.
In your Chrome browser,
Open the settings menu by clicking More at the top right, and selecting Settings.
On the left menu, select Privacy and security then click Cookies and other site data.
Select either Allow all cookies or Block third-party cookies in Incognito as you prefer.
In your Firefox browser,
Click the Open menu button in the upper right corner of the browser. Select Preferences.
Click Privacy and Security on the left menu.
Select the Custom radio button in the Enhanced Tracking Protection section and deselect the Cookies check box.
In your Edge browser,
Click the Settings and more... button in the upper right corner of the browser. Select Settings.
Click Privacy and Services on the left menu.
In the Tracking Prevention section, deselect the on/off toggle in the upper right corner of the section to turn off tracking prevention.
In your Safari browser,
Select Safari in the top menu and select Preferences.
Select the Privacy tab.
Ensure both the Website tracking check box and the Cookies and website data check box are deselected.
Registering for SIMnet with the D2L Deep Integration
Self Registering for SIMnet with a registration code or using courtesy access.
The steps to register for SIMnet are similar whether you have a code, would like to buy a code online, or are requesting courtesy access. To begin, click the Register Now button in the New Users section from the Home page.
If your school log in page does not include the Register Now button that means that your school would like you to register for SIMnet through the school directly. Speak with your instructor about how to best register for your SIMnet course.
Fill in all of the required information on the screen, including your First Name, Last Name, Email, Student ID, Username and Password. When filling in your email address, you may receive the nofication, "This email is already in use. You may already have a SIMnet account, visit the recovery page to recover your signin credentials." You may continue to use one email address for multiple SIMnet accounts, but it is recommended only have a single SIMnet account at a time. Click the link to the recovery page if you already have an account. You must click the check box at the bottom to agree to the Terms of Use and Privacy Center.
Once you have created an account, you may gain access to your SIMnet textbooks by paying for access directly only, activating a registration code, or using Courtesy Access.
If you purchased a textbook or a redemption code at your school's bookstore, type the code into the Code text box. Once you have finished typing in the code, click the Add My Code button.
After successfully adding a code you will get a confirmation window that will return you to your Assignments screen or Registration screen.
If you are not sure what to purchase for your course or are waiting on financial aid, you can access course materials for a brief trial period before you need to purchase access. Courtesy Access is available for each course you are enrolled in. You must enroll in a course first to activate Courtesy Access.
The Offers tab displays all of the available offers to purchase a new SIMnet code online. Each code type offers a different textbook at a different price. Review your selection carefully before purchasing. Click the Purchase button to purchase your code.
The textbook for the Microsoft Application, "Access Database" is not offering access to your course, it is offering that textbook. Only select the Access Database offer if you are taking a course on databases.
On the Courses tab you can see all courses you are currently enrolled in. If you are not enrolled in any courses, you will see No Data in the Enrolled Courses section. Click the Add a course button to review the available courses at your school.
Select from the Available Courses menu the courses you would like to enroll in by clicking the + Enroll button. You may filter your options by selecting a Campus from the drop-down menu or typing in a course name in the Filter available courses... text box. If a couse is not avaiable in the Enrollment Availability column, your instructor will need to add you to that course.
A confirmation notification will appear. If you have already activated a code or courtesy access, you will receive a notification that will guide you to View Assignments in your course.
If you have not yet purchaed acccess or activated courtesy access, you will get a notification that will guide you to purchae a code or get courtey access.
Once you have enrolled, the course will appear in your Enrolled Courses list. You can activate courtsey access by clicking on the Activate Courtesy Access button. You can remove your enrollment in a specific course by clicking the x Remove button.
Registering for SIMnet with the Moodle MH Campus tool
SIMnet supports a variety of LMS integration options with Blackboard, Canvas, D2L, and Moodle.
Registering for SIMnet directly from your school's Learning Management System (LMS) is simple 1 or 2 step process depending on the type of integration your school uses.
Note: These steps only need to be completed once to setup the connection between your LMS account and your new SIMnet account. Further logins from your LMS will go directly to SIMnet.
Locate and click on the McGraw Hill Campus link, SIMnet assignment, or SIMnet link in your LMS to start the process.
You will be prompted to either create a new SIMnet account or sign in with an existing SIMnet account. Depending on your school's setup, some fields may need to be input to complete the registration. Click Create Account or Sign In to complete the pairing process.
Registering for SIMnet with the Canvas MH Campus tool
How to enable pop ups in your browser
Open the Chrome menu at the top right.
Select Settings.
Select Privacy and Security in the left side menu.
Select Site Settings.
Select Pop-ups and redirects.
Select Add next to Allowed to send pop-ups and use redirects.
Input the specific page URL and select Add.
From the Firefox menu, select Settings.
Select Privacy & Security from the left-side menu.
Under Permissions, select Exceptions next to Block pop-up windows.
Input the specific page URL.
Select Save Changes.
Open the Settings and more menu at the top right of the window.
Select Settings.
Select Cookies and site permissions.
Select Pop-ups and redirects.
Next to Allow, select Add.
Enter the specific page URL.
Click Add.
From the Safari menu, select Preferences.
Select Pop-up Windows from the left side menu.
From the when visiting other websites drop-down menu, select Allow to allow all pop-ups from all websites.
Alternatively, you can select Block and Notify to receive a notification whenever a pop-up has been blocked. From there, you'll have the option to allow exceptions as needed.
Registering for SIMnet with the Blackboard MH Campus tool
Registering for SIMnet with the D2L MH Campus tool
SIMnet is available for purchase from a number of locations and some may or may not be able to process a return or exchange.
If you purchased SIMnet from the Buy Online/Offers links within SIMnet, and you have not used SIMnet, you may be eligible for a refund. Visit the following website to initiate the return process:
Returns website
If you did not purchase directly from the SIMnet website, you will need to contact the place where you purchased the license to inquire about return or exchange policies.
If you purchased a code or license online from the McGraw Hill website, please review your invoice or receipt and follow the instructions provided on returns.
If you purchased a single application SIMnet code and registered for the wrong application, McGraw Hill technical support can help you switch applications. Visit the section for details.
If you purchased the wrong code from your school bookstore or another seller, you will need to contact the place where you purchased the code to inquire about return or exchange policies.
Creating and opening custom lessons created from an exam.
A Custom Lesson is created based on the questions you answered incorrectly in an exam and can be useful for practicing the skills that you find more challenging. You can create as many Custom Lessons as you need and they are always available to use as study guides for upcoming tests or to use for review.
Once you have completed an exam, the Create Custom Lesson button will appear near the top of the exam results screen. When you select it, SIMnet will automatically build related lesson content for all of the questions you answered incorrectly and create a new Custom Lesson. Simply click the button, enter a name for the Custom Lesson, and click the Create Custom Lesson.
Info: The Create Custom Lesson feature may not be available for your exam. This feature needs to be enabled by your instructor.
Custom Lessons can be found in the Study Materials section of the Library.
The Created From column shows the exam title from which the Custom Lesson was created.
The Title column lists all of the Custom Lessons you have created. Click a Lesson title to go to the results screen.
Click the rocket to open the Custom Lesson.
Info: You can also launch a Custom Lesson directly from the Exam Results screen.
Opening Lessons and viewing Lesson progress.
The Lesson assignment view allows you to open the Lesson and view your progress.
The assignment title appears at the top of the lesson view. This title has been customized by your instructor.
The name of the course in which you are currently enrolled appears directly below the lesson title. If you are enrolled in more than one course, be sure the correct name appears to ensure you are taking the correct lesson.
Info: You may see Personal Assignment? Yes where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
A green check mark appears in the Completed column for all tasks that have been completed in the lesson. A progress meter also provides an overview of the percent complete.
An empty checkbox appears in the Completed column for all tasks that have not been completed in the lesson.
More detailed information about each task can be found by clicking the View task details button. The dialog that appears indicates the type of each task and if it has been completed. If a task has been completed, the date and time of completion is also included.
The SIMnet LTIA Integration registration and pairing process for students.
Registering for SIMnet directly from your school's Learning Management System (LMS) is simple 1 step process.
Note: These steps only need to be completed once to setup the connection between your LMS account and your new SIMnet account. Further logins from your LMS will go directly to SIMnet
Locate and click on any SIMnet assignment to start the registration and pairing process.
You will be prompted to either create a new SIMnet account or sign in with an existing SIMnet account. Depending on your school's setup, some fields may need to be input to complete the registration. Click Create Account or Sign In to complete the pairing process.
If you already have a SIMnet Student account you would like to pair with, click the link to Sign In instead.
To create a new SIMnet account, please review the McGraw Hill Terms of Service, Terms of Use, and Privacy Policy and Click Create Account to complete the pairing process.
If you already have a SIMnet account you would like to pair with, click the link to Sign In instead.
Note: SIMnet will email your username and a generated password in case you need to Sign In directly to the SIMnet URL.
Note: If SIMnet already has your email address on file at the selected SIMnet URL, you will be directed to Sign In instead of creating a new account.
Warning: If your email address is not availalbe for use as a SIMnet username you will be prompted to select a differnt username to create your new SIMnet account.
Your school may elect to make offers available for you to purchase your course materials directly online with your credit card. Click Buy Online to view the offers available at your school.
The Take Lesson button will appear at the top of the view and opens the Lesson from the beginning. Visit the section for details on completing a lesson assignment.
A specific task can be opened by clicking the task title and the Lesson will open directly to that task. Visit the section for details on completing a lesson assignment.
Opening, viewing, and completing SIMbook assignments
The SIMbook assignment view allows you to open the SIMbook and view your progress.
The title of the SIMbook chapter appears at the top of the SIMbook assignment view.
The name of the course in which you are currently enrolled appears directly below the chapter title. If you are enrolled in more than one course, be sure the correct name appears.
Info: You may see Personal Assignment? Yes above your course name. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
If you instructor has enabled a start date, due date, and/or end date for your assignment, it will appear in the top right corner of the SIMbook assignment view.
A specific task can be opened by clicking the task title and the SIMbook will open directly to that task.
More detailed information about each task can be found by clicking the View task details button. The dialog that appears indicates the type of each task and if it has been completed. If a task has been completed, the date and time of completion is also included.
An empty checkbox appears in the Completed column for all tasks that have not been completed in the SIMbook.
A green check mark appears in the Completed column for all tasks that have been completed in the SIMbook. A progress meter also provides an overview of the percent complete.
Assignment level restrictions based on dates, passwords, and Internet location.
There are a number of reasons why you may not be able to access an assignment in SIMnet. These restrictions are set by your instructor as they set up your course.
Your instructor may want to ensure that students are only accessing an assignment once they receive a password. In the manner your instructor chooses they will share the password with you. You will need to correctly input the password in order to access your assignment.
Enter the password your instructor has supplied and click the Unlock assignment button.
Your instructor may want to ensure that you are taking an assignment from a certain location. In this case, your instructor will restrict your access to certain IP addresses. This is typically the case when you are required to take assignments from your school’s computer lab.
If you are taking an assignment that is restricted by IP address you might not even notice if you only open the assignment in the appointed location. If you open the assignment from the incorrect location, you will see this restriction:
You must open your assignment from your instructor's pre-selected location to access this assignment.
Your instructor may want to ensure that students are covering the same material at the same time. For example, you may start each course meeting with a quiz. Your instructor may limit each of these quizzes to the first 10 minutes of class. You may or may not be able to see these assignments ahead of the appointed time. If you can see the assignment but it is not yet available because it is not the appropriate time, you will see this restriction:
To access this assignment you will need to wait until the appointed Start Date noted for the assignment.
Assignments may also be restricted by the End Date of the course. If your End Date or Due Date occur after the end of the course, they will no longer be accessible once the course has ended.
To access your course materials in SIMnet, you need to purchase access to the required books in the course. You may purchase the wrong access, or your instructor may inadvertently assign materials that are not part of the books you purchased for class. If you can’t access the materials assigned to your class because you do not have the correct books, you will see a missing modules restriction:
To remedy this issue you should first speak with your instructor to determine whether or not you should have access to this assignment and how.
Follow the SIMnet Projects Best Practices guide so you can earn the best result.
Before you begin your first project, you'll need to review the Best Practices guide. This guide will help you complete each step of your assignment successfully.
Always use the project instructions provided online and follow them in order.
Always begin a project with the Start file; do not start using a file that you created yourself.
Always use the correct version of the MS Office software to complete your project.
Always use a single space after punctuation at the end of sentences; do not use two spaces.
Do not open your Start File with Office Online unless it is specifically required in the instructions.
Do not copy and paste any part of the project unless specified in the instructions.
Do not switch between Windows and Mac computers while completing your project.
Do not include the SAMPLE SOLUTION watermark in your solution file.
Different versions of Microsoft Office have different features, menu options, themes and styles. Microsoft Office 365/2019 projects must be completed using Microsoft Office 365 or Microsoft Office 2019.
Your start file will be automatically renamed to include your name. Do all your work in this file and only this file!
Open your downloaded start file. After opening your start file, view the project instructions on screen by selecting the View: Instructions button. Project instructions may differ between Office for Windows and Office for Mac. In this case you will see Windows/Mac switch in the instructions. By default, the selection matches your type of computer. Many projects don’t have instruction differences between Office for Windows and Office for Mac. In this case you will see the message “These instructions are compatible with both Microsoft Windows and Mac operating systems.”
Use any Resources as instructed to complete the project. Follow each instruction using the instructions online. After you complete each step, click the check box next to it if you would like to track your progress. The next unfinished step in the project will be highlighted yellow. If you would like to clear all of the check marks to start again, click the Reset Progress button. The instructions may be printed or saved to a PDF by clicking on the printer/download icon. Review your previous submissions by clicking the View: Previous attempts button. Depending on what your instructor has made available to you, you can view your previous attempts to see where you lost any points to improve your score on the next submission.
In the Submit Uploaded file? dialog, click No, I’m not ready, to save your file to SIMnet. If you have uploaded a file previously, this new file will replace it. Once you’ve uploaded your file, you can download it again from the SAVED FILE link in the 3. Submit section, by clicking the file name link.
Once you have uploaded your project file, the Submit Uploaded File wizard will also let you grade your file immediately by clicking Yes, submit the file. If you select No, I’m not ready. in step 3, you can just click the Grade my file button to submit your project for grading. Once the project is graded a Project Results page will open. You can filter the results by Correct, Partial or Incorrect answers.
Different versions of Microsoft Office have different features, menu options, themes and styles. Use the correct version of the MS Office software to complete your project. All 2016 Word, Excel and PowerPoint projects have been adapted for Mac users.
Open your downloaded start file and follow the Instructions to complete your project in the start file. Use any Resources as instructed to complete the project. Be sure to complete all instructions carefully!
NOTE: Your start file will be renamed automatically to include your name. Change the project file name if directed to do so by your instructor, and save it. Do all your work in this file and only this file!
Once you have finished your project file, you need to upload & save it to SIMnet. Click the Upload my file button under 2. Save file. section. Select your file in the File Explorer, and click Open to upload it.
In the Submit Uploaded file? dialog, click No, I’m not ready, to save your file to SIMnet. If you have uploaded a file previously, this new file will replace it. Once you’ve uploaded your file, you can download it again from the CURRENT FILE section, by clicking the file name link.
Once you have uploaded your project file, the Submit Uploaded File wizard will also let you grade your file immediately by clicking Yes, submit the file. If you select No, I’m not ready in step 3, you can just click the Grade my file button to submit your project for grading.
Once the project is graded a Project Results page will open. You can filter the results by Correct, Partial or Incorrect answers. You can also view the feedback for the partially correct and incorrectly completed instructions by clicking the arrow to the right of the instruction number.
You will need to save files to your computer to complete Project assignments. Review those steps for your browser before attempting your project.
Some Project assignments include .zip files to download. Review the steps for downloading and extracting .zip files for your project.
SIMnet Projects allow users to enter dates in Canadian style. To function correctly, users must have both their browser and Microsoft Office set to use the English (Canada) language option. Canadian users may use either English (United States) or English (Canada) for their browser and Office language. However, both browser and Office must be the same to work properly.
View the Settings menu on your browser of choice. View the Language Settings. These are typically under the Advanced options. If you do not see your language option of choice selected, click Add Language and select English (Canada). Ensure that the language preference is listed first by using the three dot menu to change the order so that English (Canada) is first.
Microsoft Office uses the Language option set in your OS.
In Windows, go to the Settings menu and select Time & Language. Select Language and ensure that the desired language is displayed, English (Canada).
In Mac OS, go to the System Preferences menu, click Language & Region. Select the desired region, Canada.
Microsoft allows for a wide range of local customization for thinigs like date styles and currency. SIMnet Project assignments are written to English (US) regional settings. Your web-browser settings and your computer's language and regional settings must match English (US). For more information about how to set your browser and operating system:
The Open SIMbook button will appear at the top of the view and opens the SIMbook from the beginning. Visit the Exploring SIMbooks & Lessons section for more details on completing SIMbook assignments.
Download the files needed to complete your project assignment.
Method one
Download the REQUIRED project files using the links in the 1. Download section. Click the Start File link to open or save the file in which you will complete your project. Click the Resources link to download the additional files you will need to complete your project. If the Resources link does not appear, your project does not require additional resources.
Method two
To download the REQUIRED project files using the Download Wizard, click the File Download Wizard link in the 1. Download section. When the Download Wizard opens, the project start file will download automatically to the downloads folder on your computer. Click the Download Resource Bundle button for resources. If the Download Resource Bundle button does not appear, your project does not have any additional resources. In the last window of the Wizard, you may choose to download the Solution File pdf, Best Practices file or Skip downloading any files. When done, click the CLOSE button the close the Download Wizard.
Once you have finished your project file, you need to upload & save it to SIMnet.
Method One
Click and drag your file to the 2. Upload section. Release the file in the yellow area.
Method Two
Click the Upload my file button under 2. Upload section. Select your file in the File Explorer and click Open to upload it.
Download the files needed to complete your Project assignment.
Method One
Download the optional project files using the links under the OPTIONAL DOWNLOADS section. Click the Best Practices link to download the Best Practices guide. Click the Solution link to download the project solution PDF if it has been made available by your instructor.
Click the All office versions link under the START FILE section to download the project start file.
Download the required project files using the links. Click the Office for Windows (2013 or 2016) link under INSTRUCTIONS to open or save the step-by-step directions. For Mac instructions, click the Office for Mac 2016.
Click All office versions link under RESOURCES section for extra files necessary to complete the project. If the RESOURCES section does not appear, your project does not require additional resources.
Method Two
To download the required project files using the Download Wizard, click the open the File Download Wizard link under 1. Download files. section. When the Download Wizard opens, the project start file will download automatically to the downloads folder on your computer.
Click the Download Instruction File button for instructions, then the Download Resource Bundle button for resources. If the Download Resource Bundle button does not appear, your project does not have any additional resources.
In the last window of the Wizard, you may choose to download the Solution File pdf, Best Practices file or Skip downloading any files. When done, click the CLOSE button to the close the Download Wizard.
You can use your browser to make SIMnet content in your browser window larger or smaller. You can get more information on screen by Zooming Out your browser. You can make the content on your screen larger by Zooming In. In some instances zooming in too far in will cause issues with seeing all the necessary content on screen. In that case, revert your zoom settings to the default of 100% and refresh the page.
At the top right, click the three dot More button. In the menu option, next to Zoom, choose the zoom options you want. Click + to make the SIMnet content larger. Click – to make the view smaller. Once you have changed the zoom setting, click the Magnifying Glass icon in the URL bar to change the zoom settings or click Reset to set the zoom back to the default setting.
Click the three horizontal line shaped Menu button on the top right corner of the browser window. Select the + button to zoom in, and the - button to zoom out. Once you have changed the zoom setting, the zoom value will show in the URL bar. Click the zoom value to reset the zoom to the default setting.
Select the More actions button at the top right corner. Click + to zoom in and – to zoom out. Use the + and – buttons to reset the value to 100% to revert changes.
Select the View option in the top menu. Select Zoom In or Zoom Out as desired. Select Actual Size to revert the page to the default zoom setting.
How to review and complete timed project assignments
When you open a timed project assignment for the first time, you will be required to acknowledge that you have read the best practices guide before you can continue to the timed project. View the Best Practices section for details.
After you have acknowledged that you have read the Best Practices guide, the Timed Project Start page will display the number of given attempts, attempts you have left, the time limit, and the Start Timed Project button. When you click the Start Project button, the timer will begin to count down from the given amount of time to zero.
When you first start your timed project the start file automatically downloads. You can also begin working on a timed project by clicking the Start File link to download the file you will be working with.
Warning: The amount of time it takes to download the file is included in the time it takes to complete the project.
The date and time by which the project should be completed appears at the top of the instructions page of the timed project. The timer appears below this, and counts down to zero from the given amount of time for the project.
When you have finished the timed project and it is time to submit, you can upload your work for a grade by dragging your saved file onto the page, or by clicking the Upload and Submit button. This will submit your Timed Project to your instructor.
Note: Timed projects automatically submit your project for grading once the upload completes.
How to open, view and complete SIMpath assignment steps: pre-test, Lesson and Post-test
The SIMpath assignment view allows you to take a pre-test, a lesson, and a post-test, and view your results for each.
You can view your SIMpath assignments by clicking the assignments tab, clicking SIMpath from the left side of the page, and selecting the SIMpath assignment title.
Info: You may see Personal Assignment? Yes where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
Taking a pre-test will help you and your instructor figure out which tasks you may need help with, and which tasks you know well. The pre-test is a way to measure how comfortable you are with the subject matter before you have been introduced to it.
If you skip the pre-test, you will receive a zero for the pre-test portion of the SIMpath. If you fail to complete the pre-test portion of the SIMpath prior to it's due date your pre-test will automatically be skipped.
After you have taken the pre-test, or skipped it, the results will generate a personalized lesson that focuses on your pre-test results.
Info: Your instructor can configure your lesson to contain skills related to incorrectly answered pre-test questions or all skills related to the pre-test.
Info: A Lesson skill may cover the learning outcome for more than one pre-test question. For example, if you incorrectly answer 3 pre-test questions you may only receive 1 skill in your Lesson.
Taking a post-test after you have completed a lesson will indicate where you have improved since taking the pre-test, and whether or not there are still some areas that you may need to revisit. Your results will be sent to your instructor so that they can see your improvement as well.
Info: In most cases, instructors choose to use the post-test grade as your score for all steps in the SIMpath.
Warning: Result scores and grade book grades are not the same thing. Results reported are your raw scores, not your grade. For example, if you correctly answer 7 / 10 pre-test questions your post-test score will be based on 3 questions because you've already answered 7 questions correctly on the pre-test. However, your post-test grade book grade will be based on 10 points. In this case, if you never attempt the post-test you would automatically have a grade of 7/10 based on the points earned from your pre-test.
The results of your SIMpath pre-test will display the date and time you completed the exam, as well as the score you earned on that attempt.
The results of your SIMpath Lesson will display the date and time you started and completed the lesson, as well as the score you earned on that attempt.
The results of your SIMpath post-test will display the date and time you completed the exam, as well as the score you earned on that attempt.
Opening, viewing, and completing Resource assignments links and files.
The Resource assignment view allows you to download, upload, and submit a Resource for grading.
You can view your Resource assignments by clicking the assignments tab, clicking Resources from the left side of the page, and selecting the Resource assignment title.
Success: View only resources will mark your resource as complete in the grade book upon first view or download of the Resource.
Start date: The Resource assignment start date is set by your instructor, and displays the date and time that the resource will be open for you to view.
Due date: The Resource assignment due date lets you know by when you should have viewed the resource.
End date: The Resource assignment end date is also set by your instructor, and displays the date and time the resource will no longer be available for you to view or submit.
The download resource button will begin the download process when you are ready to download the resource onto your computer. When you have downloaded the resource, the Viewed? status will change to "Yes", and a date and time stamp will appear to the right, indicating when you last viewed the resource.
Info: Some Resource assignments contain links to other websites, for link based Resources a new browser tab will be opened with that website.
You can view your Resource assignments by clicking the assignments tab, clicking Resources from the left side of the page, and selecting the Resource assignment title.
Info: You may see Personal Assignment? Yes where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
The download resource button allows you to access and complete your Resource assignments by downloading and saving them to your computer. Once you have viewed your Resource, the Viewed? status changes to "Yes" and has a date and time stamp letting you know when you last viewed the Resource.
There may be supplemental resources in addition to the primary resource your instructor would you to view. If that is the case, the Background Information link will appear that will download the supplemental resource for you. You will be able to access this before and after you have downloaded the primary resource.
The upload resource button will be available after you download the Resource. You can upload and save your Resource assignment attempt while it is in progress or when it is complete before submitting it for grading.
When are ready to submit your Resource assignment, the submit button allows you to choose which one you want to submit from the list of uploaded and saved Resources. If you have not already uploaded a file and saved it, you will be able upload a file from your computer for submission.
After you have submitted the resource, the submit button is replaced with a message that lets you know that your submission results have been recorded for the class.
You can view previous Resource submission attempts under the Previous Attempts section at the bottom of the page. This section displays the name of the submitted file as well as the date and time you submitted it for grading. If you wish to review the submission, you can click the Submitted file link and view your attempt.
After your instructor has viewed your submission, they may provide feedback in the bottom right corner under feedback.
Info: Your instructor may choose to provide feedback as comments directly in the file itself, and consequently will not show up in this section.
If you have not yet submitted a resource, a message displays at the bottom of the Previous Attempts section letting you know that there are no visible attempts because the assignment has not yet been submitted.
How and why would you run Windows on a Mac.
There are many reasons people might run Windows on a mac. Maybe you are a game enthusiast where you have a game that only runs on a PC and does not run on a mac. Because of this challenge you might want to think about installing a Windows Operating System on your mac so you do not have to go out and buy a new computer just to play your game.
Installing Windows on a Mac will allow you to use multiple operating systems like Windows and Mac OS X to test and develop different software and applications in different user environments. To use SIMnet projects on a Mac you will need to install Microsoft Windows.
In addition, you might want to use a productivity software such as Microsoft Office on your mac. Most businesses use the Microsoft version for their business. In fact, there are over a million businesses worldwide that use this version of office. Currently, the Mac version of office does not include a database to use such as Microsoft Access. If a user installs the Microsoft Office version on a Mac computer, they would not be able to use a database management system like Microsoft Access. To complete Access projects in SIMnet you will not be able to complete the projects without running Windows in one way or another.
Lastly, Macs are designed to be some of the best computers in the world in relation to the hardware that is included when they are built. Many of them are thin and light weight which allows them to be very mobile. Also, many Macs are so well designed that they can last a very long time and are durable.
Get messages and notifications and send messages to your instructor in SIMnet.
Note: The Message Center feature may be disabled by your school. If this happens you will not see the mail icon in the top navigation menu.
When you have a new message in SIMnet, the Message Center icon will change to notify you that there is an 📩 unread message. You will also get an email in your inbox that contains the message from your instructor.
Success: Messages received in your SIMnet Message Center will also be sent to your email address.
Warning: SIMnet Messages received in your email inbox cannot be replied to. Please click the link in your email to reply to the message directly in SIMnet.
To view the message in SIMnet, click the Message Center envelope icon at the top of the screen.
Click the Inbox link and select the desired message to view messages you have received.
Click the Drafts link to view messages you have composed but not sent.
Click on the Sent link to view messages you have sent.
Instructors have the ability to send a notification which will cause a pop-up to display while you're working in SIMnet instead of just updating the new mail indicator. These notifications may be sent during or after your class to indicate a more urgent message.
When selecting a message to read you can view who sent it, the date and time it was sent as well as the message. Additional options are available when reading a message
Click the Delete button to delete the message.
Click the Flag button to flag a message for followup later.
Click the Reply button to reply to the message.
Click the Forward button to forward the message.
When you are in the Message Center, you can create a new message first by clicking the Compose button. You can enter classmates or instructors from your course. You will see potential matches begin to automatically fill in as you type. Enter a subject and a message and click the ✉️Send button.
Note: Some messages sent by your instructor may not allow you to reply.
Viewing study materials, SIMbooks, and earning digital badges
The Library contains a collection of SIMbooks associated with your license and Custom Lessons you have created from other assignments.
Warning: Exercises completed in the Library section will not be graded; to receive a grade you must complete materials in the Assignments tab. Your instructor cannot view completed exercises in the Library section.
The Library section displays a collection of books associated with your license. Click any book cover to open the SIMbook and complete exercises.
Once selecting a Library book to view, you can navigate different sections of the SIMbook, search, and earn digital credentials.
Use SIMsearch to search for content in the current SIMbook. When you click the Search tab under the book title, a text box will appear. Type your search criteria in the box and click Go to display all pages pertaining to your search.
You can easily switch between sections in the SIMbook by expanding the Choose a section: drop-down list under the Book tab. Select a section from the list to display the contents of the section.
Included with each SIMbook chapter are the various resource files that are necessary to complete the chapter exercises. These vary depending on which SIMbook you are using but can contain Project data files, Let Me Try files, Pause & Practice files, and Show Me transcripts. Click the Resources tab to display the list of available files for the chapter.
Click the Launch button in the upper right corner of the screen to open the SIMbook chapter from the beginning. You can also click on a page title to open the SIMbook directly to that page.
Viewing the student Profile, registered products, enrolled courses, and earned credentials.
Your Student ID is often determined by your school and will display on your profile.
If your instructor has set an ADA multiplier for you, it will be visible here. The ADA Multiplier automatically extends the amount of time available for any assignment with a timer. If you believe that you should have an ADA multiplier set but do not see it here, consult your instructor.
You can enable an alternate color scheme which enhances the contrast throughout SIMnet, and tends to be more forgiving on the eyes for our visually impaired students.
Third party offers such as the Microsoft Office Specialist Exam Voucher will appear on the left side of your profile to indicate that your instructor believes you are ready to become certified in a particular piece of the Microsoft Office Suite.
Note: Your school may have disabled the ability to modify your personal information.
Your first and last name appear in two separate text boxes on the main part of the page. If either one has been misspelled, you can change that information here.
Success: When you are finished updating your personal information, the Save changes button will save your changes. If you are not satisfied with the new information you have entered, you can reset your personal information by clicking the Reset button.
If you would like to change your password, you may do so here. There may be length or character requirements that require you to include a certain amount of characters in your password. This protects your account, your personal information, and your grades throughout SIMnet.
Success: Your password must be at least 8 characters long and include at least one upper case letter, one lower case letter, and one number. Special characters and symbols are both supported and recommended for creating a strong password.
Info: If you would like to see the password you are typing, you can click the show password icon located next to the password text box.
If you do not have a registration code, you can purchase instant online access using your credit or debit card, or PayPal account. Upon payment, you will gain immediate access to your account.
You can find your registration code on a card that either came with your textbook or that you purchased separately. You can enter the code here and gain access to your content.
After you have purchased online access or a registration code, you will be able to view all SIMnet products you have purchased.
Click the Details button to view all of the library books and bundle that are included in your purchased product.
Note: If your class does not appear in this list your school may have your class closed or unavailable for student self-enrollment.
To enroll in a course, you must first select your campus to see the list of available courses for that campus.
Warning: Switching classes does not move grades or completed work to the new class, you will have to retake any assignment attempted in other classes.
Once you are enrolled in a course, the name, section, and campus will appear on the right side of the page. If you have selected the wrong course, you have the option to delete the course from your list of enrolled courses by clicking the Remove button.
You can earn credentials by completing Let Me Try elements and Capstone Projects throughout SIMnet to earn textbook-based credentials. Contact your instructor if you would like to change this setting.
When you have earned credentials, you will be able to click on a credential details icon which will open a new window with details about your earned credentials.
The icon will display the credential you have earned in relation to Microsoft Office, the date the it was issued, and the related assignment that you completed to earn the credential.
Clicking the share icon will make additional results and grades visible on your public credential.
Clicking the recycle icon will reissue your credential. You may want to do this if you changed your name in SIMnet and want your credential to reflect that change.
Clicking the delete icon will delete your credential. Your credential may be reclaimed by visiting the related assignment page.
Contacting McGraw Hill for SIMnet help and a guide for how to do it.
If you need help with a SIMnet issue please contact the McGraw Hill Customer Support Team. Be sure to review the SIMnet Support Guidelines prior to contacting the Support team.
Hours of Operation: Sunday: 12:00 PM to 12:00 AM EST Monday-Thursday: 24 hrs Friday: 12:00 AM to 9:00 PM EST Saturday: 10:00 AM to 8:00 PM EST
Phone: (800) 331-5094 Online: Submit a Support Request Chat: Chat with a Representative
Phone: (800) 437-3715 Online: Submit a Support Request
Hours of Operation: Monday-Friday: 7:00 AM to 8:00 PM EST
Asia China, Hong Kong, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand Phone: +800-881-39190
Australia and New Zealand Phone: +800-881-39190
Europe, Middle East and Africa Belgium, Denmark, France, Iceland, Italy, Netherlands, Norway, Spain, South Africa, Sweden and UK Phone: +800-881-39190
India Phone: +800-919-0301 (000-800-919-0301)
How do download Project, Resource, and SIMbook files in SIMnet
Your SIMnet course may require you to download files and work on them. 👉 assignments and 👉 assignments require downloading files. SIMbooks and Lesson assignments include Let Me Try Live files that you can download to practice your skills directly in Microsoft Office.
To save a file to your computer from SIMnet, click on the link or button to begin the file download.
The file will be saved to the Downloads folder automatically.
Click the file name in the Download bar at the bottom of the browser window to open it.
Select the Save File radio button in the Opening... dialog. The file will be saved to the Downloads folder on your computer.
Click the Download arrow at the top of the browser window, and then click the file name to open it.
The file will be saved to the Downloads folder automatically.
Click the View downloads button in the download bar, and then click the file name to open it.
The file will be saved to the Downloads folder automatically.
Click the Show Downloads button at the top of the browser window and then click the file name to open it.
Guidelines on how to best request SIMnet help from McGraw Hill
Success begins on the first day of class with SIMnet. Follow these fundamental steps.
Step 1: Make sure you know your School Specific URL for the course. (The account URL (Web address) always begins with https:// and ends with simnetonline.com.) If you don't have this information, please ask your instructor.
Step 2: Run a Systems Requirements Check. On , scroll down approximately 3/4 of the way down the page, look for the header Help & Support, click on Systems Requirements Check to ensure your system meets the requirements and you are ready for an optimal experience.
Step 3: If you experience any difficulties contact McGraw Hill Tech Support first. On the same opening log-in screen, approximately 3/4 of the way down the page, look for the header Help & Support, click on Technical Support. Review the hours of operation and contact details in the section.
Tips for Communicating with MH Technical Support.
Step 1: Be prepared to answer these common questions in advance. Browser used and version: Edge_____ Firefox_____ Chrome_____ Safari _____ Connectivity: Wi-Fi wireless_____ hardwired desktop_____ MS Office: 2019_____ 2016_____ Other_____ Course/Section: ____________________ (example: CIS 110 D1) Assignment: ________________________ (example: Excel Project 2-5)
Step 2: Call first if during the outlined Tech Support Hours, if after hours use email. Note: Hours are Central Standard Time. By calling Tech Support first they can ask you the appropriate questions to resolve your issues faster. Typically with IT issues, it is important for the help desk to have key diagnostic answers about what kind of machine you are using referenced above. In any email communication, clearly outline the problem as thoroughly as possible. Great tip: Capture a screen shot of what you are experiencing and include it.
Step 3: Obtain a CXG (Customer Experience Group) case number for your reported issue (s). This case number documents the situation and allows McGraw Hill to track the issue and work toward a resolution.
Communicate a Positive Attitude and Tone. We recognize you may be frustrated but keep the communication professional. Don't take your stress out on Tech Support by being arrogant or aggressive with your concerns. As the sayings go, "You catch more flies with honey than you do with vinegar!"
Be Responsive: If further information is requested from Tech support, respond immediately. Your case cannot move forward without this information and this will minimize delays in resolving your issue.
Listen Closely and Take Good Notes: Be more than a good listener be an awesome one to show interest in what Tech Support is saying. No one likes communicating with someone who does not listen. Listening involves paying close attention to what the other person is saying, and taking notes to ensure understanding. Always ask these three questions:
Who am I speaking with?
Reiterate your understanding of next steps to resolve your issue so everyone is on the same page
What is my CXG (Customer Experience Group) case number so I can track the status of my issue?
Feedback: You have a business professional relationship with Tech Support. Did Tech Support help you - if not why not - did you receive the support you needed evaluate the communication. Did you provide accurate details or enough information explaining what you need? If Tech Support provided outstanding customer service let them know. A simple "Thank You" will be remembered and is appreciated. It's easy to complain and it's just as easy to compliment.
When to escalate a problem to the instructor? If and only if, Tech Support is unable to assist you, please share your CXG case # with your instructor. Your instructor may or may not be aware of a larger issue occurring but it is important to let them know about your attempts and progress at a solution. This allows for greater communication and faster resolution to your case.
For information regarding extracting resource files, view the Extracting .zip Files Page.
Click the Study Materials link to view the Custom Lessons you have previously created. Visit the Custom Lessons section to learn more.
The badge icon will appear for SIMbooks that allow you to earn a credential. Visit the Digital Credentials section to learn more.
Note: Not all SIMbooks will be divided into sections. If you do not see the Choose a section: drop-down list, it just means that all sections of the SIMbook you're working in are already displayed.
Many SIMbooks offer the ability to earn a digital badge for completing all exercises in the section. When a digital badge is available for a book section, a progress meter and digital badge is displayed on screen. Once you've completed 100% of the exercises in the section a digital badge will automatically be issued and emailed to the email address in your student profile. Visit the Digital Credentials section to learn more.
Note: You are not able to change your Student ID. Please contact your instructor or support if you need to update this value. Visit Getting Support for details on contacting support.
The email associated with your account will display next to your name. Ensure that it is spelled correctly so that the necessary information will be sent to the right place. SIMnet requires your email address so we can help you reset your password and so your instructors can communicate with you through the Message Center.
Your Username is required to login to SIMnet. Visit the The Home Page for details on logging into SIMnet. Make sure that if you choose to change your username, it will be appropriate for others to see.
Clicking the arrow icon will redirect you to view your earned credential where you can share on social media sites like LinkedIn. View the Digital Credentials section for details.
The Accessibility Guide for Students with Disabilities is intended for blind and visually impaired students and others who use assistive technology.
Info: The fully accessible PDF version of this help toic is available in the link below.
Info: The fully accessible PDF version of the SIMnet Student - Instant Help guide is available in the link below.
SIMnet has been carefully designed to support students with disabilities, including the physically impaired, deaf or hard of hearing, those with learning or cognitive disabilities, and the blind and visually impaired. This guide offers tips for using SIMnet with a disability.
SIMnet supports the latest version of the following browsers: Firefox, Edge Chromium, Chrome, and Safari. We recommend reviewing the list of supported browsers published by your screen reader. Each screen reader supports a different set of browsers and browser versions. It’s very important that your screen reader supports your browser. View the The Home Page System Requirements check for details.
SIMnet has a special color theme to increase the color contrast that many low vision students need to differentiate colors. Be sure to enable this setting prior to getting started by visiting the Student Profile link located on the upper right hand corner of the website after signing in. The setting can also be turned on from within a SIMbook or Lesson using the Accessibility Options dialog. High Contrast mode will only need to be enabled one time, and will remain in place for all subsequent website visits. View the Profile section for details.
Students who would like to zoom their screen are advised to use their OS display scale settings to increase the size of the information on screen. However, zooming past a certain magnification threshold may make the window too small to display all information on simulated questions without scrolling.
Text size and line-spacing can also be adjusted from within SIMbooks and Lessons using the Accessibility Options dialog. Similarly, in the Let Me Try and Exam windows, the text size can be changed without altering the size of other controls on the page.
For SIMnet exercises requiring the user double-click or triple-click a control, the standard click commands can be pressed multiple times to register the action. Also, when keyboard input is detected, the default Windows double-click delay is slowed by 50%. In addition, while most screen readers allow the use of both Enter and Space for activating controls, often doing the same thing as a mouse click, some of them only support both for certain control types or have a separate keybinding for click. For example, in NVDA spacebar will click buttons but not links and in VoiceOver Enter will activate most controls but clicking requires Control+Option+Space. In general, if you find the control activation key you typically use doesn’t click, try the alternate activation key.
For SIMnet GuideMe activities that ask the user to right-click a certain control, the standard context menu shortcut can be used by keyboard users.
Tabbing is a common way of navigating using a screen reader, however, it is limited. By default, using the Tab key allows access to Links and Buttons, but other elements such as headers, cannot be accessed by pressing Tab.. We recommend using native screen reader methods for quick access to certain elements on the page. For example, with JAWS, hitting the R key cycles through Landmarks/Regions and hitting the H key cycles through available headers.
In general, throughout SIMnet, buttons will correspond with an action and links will be used to navigate to different pages and views. For this reason, it helps to use native screen reader keybindings to cycle through links or buttons, depending on what you want to do. For example, when using NVDA in a SIMbook, the K key can quickly focus the Exit link at the end of the navigation region or the Previous/Next Page links at the bottom of each page. Most components that shift focus, such as menus and dialogs, can be exited in multiple ways, like exit/dismiss buttons or the Esc key. Certain dialogs are designed to not be dismissible by any student, however, such as those that prevent access to a SIMbook during a closed-book exam. In these situations, exit/dismiss buttons will be missing, shortcuts like Esc will not work, and students must select one of the options provided in order to proceed.
Most schools have dedicated accessibility teams and resources. We recommend that you first seek additional help or information directly from your schools accessibility team.
Opening a .zip file.
Your Project or Resource assignment may include a group of files using the .zip file format. The .zip file format combines and compresses files to simplify downloading files. When there are many files needed you'll download them all at once in a .zip folder. You'll need to extract those files to use them in your project. To extract the files in a zipped folder:
On the project page, click the Resources link.
Open your Downloads folder.
Right-click the zipped folder file you just saved and choose Extract All… from the menu.
Click the Extract button to extract the folder.
Double click the extracted folder to open it.
On the project page, click the Resources link.
Open your Downloads folder.
Double click the zipped folder to extract the files.
Double click the extracted folder to open it.
Capturing a traceroute to troubleshoot Internet connectivity issues.
When some users experience network issues with SIMnet the problem may to do with their Internet connection to SIMnet. Diagnosing this issue requires our support team to see exactly how your computer is accessing SIMnet and how long each step is taking. To do that, we use a traceroute. It simply determines the route your computer is taking to access SIMnet and how long each step along the way is taking.
Note: SIMnet runs on a private Internet connection to bypass the public Internet. If you're experiencing a connectivity issue with SIMnet and other websites work, it may have to do with the Internet route your computer is using. The traceroute helps us determine where an issue may be.
Note: A "hop" or "step" in the traceroute that takes more than 100ms is considered non-optimal, steps over 200ms may be problematic.
Open the Command Prompt by navigating to the Start Menu and viewing the Windows System folder and selecting Command Prompt.
Type tracert school.simnetonline.com where the "school" is replaced by your school's simnet URL. Press Enter.
Copy and paste the result and send it to the Support Personnel helping you.
There are two options for creating a traceroute with a Mac.
First, through the Network Utility:
Launch Network Utility by searching in for Network Utility in the Finder.
Select the Traceroute tab of the Network Utility.
Enter the domain name for which you want to perform a traceroute. For example: documentation.simnetonline.com
Click Trace.
Copy the resulting data and send it to the Support Personnel helping you.
Second, through the Terminal
Open the Spotlight Search by pressing Command + Space.
Type Terminal in the search bar. Double click the Terminal result.
Type traceroute school.simnetonline.com where the "school" is replaced by your school's simnet URL. Press Enter.
Copy and paste the result and send it to the Support Personnel helping you.
Purchasing a SIMnet license online for instant access.
If you have already completed your and would like to purchase a code online follow the steps below. If you have not registered for SIMnet yet, please follow the guideline.
The Offers section lists each purchase offer available to your school or course. If you have not yet purchased a registration code from your bookstore or had it included in your school's course fee, you can pay for registration online using a credit or debit card.
Note: Upon successful completion of the purchase process your SIMnet product will be automatically applied to your account.
To view to the Offers available at your school, click Your Name in the upper right corner of SIMnet to view your profile pages. Select the Offers tab to view the licenses you already have. Click the Purchase button for access to the offers available at your school.
In some cases SIMnet doesn't have record of your McGraw Hill identifier and if you already have a McGraw Hill account with the same email address used in SIMnet you will be prompted to Sign In.
Success: Sign In with your McGraw Hill password, not your SIMnet or LMS password.
Enter your name, address details, and phone number. Click Review Order when you have finished.
Review your order details to ensure that you have selected the desired option. Click the Payment button.
Enter your purchase details using any of the supported payment options. Review your options and click Place Order after entering your payment details. You will be returned to your SIMnet profile upon completing your purchase.
Your SIMnet purchase will be automatically applied to your account at the time you complete your order.
Completing Teach Me, Show Me, Guide Me, and Let Me Try exercises.
The Teach Me, Show Me, Guide Me, and Let Me Try exercises can be found in SIMbooks and Lessons. These four exercise types can be taken an unlimited number of times depending on the settings your instructor has enabled.
Success: The best way to master a skill is to complete the Teach Me, Show Me, Guide Me, and Let Me Try exercises in order.
The Teach Me is the content of the page that you'll need to read. Each textbook series contains a different format and style, be sure to scroll down to ensure you read the entire page content.
Success: To earn the green check mark that indicates completion for reading the page, be sure to spend at least 5 seconds on the page before navigating away or entering the Show Me, Guide Me, or Let Me Try.
The Show Me is a video that shows you the necessary steps to complete a task. Audio narration helps you follow along as you watch each step being completed in the application. This exercise is not interactive but you are able to pause and replay portions of the video.
Success: To earn the green check mark that indicates completion, be sure to spend at least 5 seconds and view the Show Me until the end of the exercise before navigating away or entering the Teach Me, Guide Me, or Let Me Try.
The instruction text appears at the top of the window and is just the text version of what the narrator is saying. This text will update throughout the duration of the Show Me.
The title of the task always appears in the heading of the Show Me window for reference.
You can play or pause the video at any time during the Show Me. Once you click the Pause button, the icon will change to the play option. Click the Play button to resume the video.
You can easily start the Show Me from the beginning at any time by clicking the Restart button.
Several round circles, or checkpoints, appear on the timeline at the bottom of each Show Me. Each checkpoint is filled in with a solid blue color as the timeline progresses throughout the video. Click a checkpoint anywhere on the timeline to skip to that portion of the Show Me.
A counter appears below the timeline that shows the time that has passed since the beginning of the Show Me.
Click the Mute button to mute the audio narration but continue watching the video. If you choose not to listen to the audio, the instruction text will still appear at the top of the window and reflect what the narrator is saying.
The Guide Me is an interactive exercise that guides you through each task step-by-step. Each step gives you one specific instruction that you must complete correctly to advance and you have an unlimited number of attempts for each step. Continue answering each step until you've reached the end of the Guide Me.
Success: To earn the green check mark that indicates completion, be sure to spend at least 5 seconds and complete all steps of the exercise before navigating away or entering the Teach Me, Show Me, or Let Me Try.
As you progress through each step of the Guide Me, the box in the upper left corner will indicate which step you're currently on and how many total steps there are in the Guide Me.
The instruction text appears at the top of the window and tells you what action is expected. When entering text in a textbox in the Guide Me, the instructions may guide you to "press Enter to submit your answer." This is required because each Guide Me is divided into the smallest steps possible. In this case, pressing Enter will not be needed to complete the task later in the Let Me Try.
The title of the task always appears in the heading of the Guide Me window for reference.
If, after reading the instruction text, you are still unclear what action to take, click the Show Hint button. The hint text will appear alongside the instruction text and the item of note will be highlighted on screen.
The Let Me Try uses the same simulated interface as an exam question and requires you to recall what you learned in the Show Me and Guide Me to complete it.
Success: The Let Me Try exercise is graded for completion only, so there is no harm in exploring the interface or answering incorrectly.
The box in the upper left corner will indicate which step you're currently on and how many total steps there are in the Let Me Try.
The instruction text appears at the top of the window and tells you what action to take to answer each step correctly.
The title of the task always appears in the heading of the Guide Me window for reference.
Click the Show Hint button to display the hint text, which will appear alongside the instruction text.
Info: If the Show Hint options isn't available your instructor may have required you attempt the Let Me Try a number of times before being able to get a hint.
US Returns: If you attend a school in the United States you may request a refund by visiting the .
International Returns: If you attend a school outside of the United States, please contact your local
Each time you attempt to complete a step in the Guide Me, a message box will appear indicating whether or not you were correct. If you did not complete the step correctly, a red message box with the headingIncorrect appears. Review the hint and click the Continue button to try again. If you did complete the step correctly, a green message box with the headingCorrect appears. Click the Next button to continue. If it is the last step of the Guide Me, click the Continue button to advance to the Let Me Try or the Close button close the exercise.
Your browser must remain zoomed to 100% when completing Let Me Try exercises. Zooming in or out may cause some questions to be unanswerable. For tips on making SIMnet easier to view, see the
Each time you complete a step in the Let Me Try, a message box will appear indicating whether or not you were correct. If you did not complete the step correctly, a red message box with the headingIncorrect appears. Review the hint and click the Continue button to try again. If you did complete the step correctly, a green message box with the headingCorrect appears. Click the Next button to continue. If it is the last step of the Let Me Try, click the Continue button to advance to the next task or the Close button close the exercise.
Test Bank Exams are composed of multiple choice, true/false, and matching questions.
You can keep track of how much time has gone by while you are taking a test bank exam with the timer located in the upper right corner of the Exam page. The timer will count down to indicate how much time has gone by and how much time is left to complete the exam. If the test is not a timed test, the words "Not Timed" will appear in place of the timer.
If you are having trouble reading the questions, you can easily change the size of the question text by clicking the Text size button, and toggling the + and - buttons to make the text the size that works best for you.
Warning: This will not change the size of the answer options.
If you would like to save your progress in the middle of taking an exam and return to finish it later, the Save Exam button will pause the countdown of the timer, prompt you to save the exam, and exit back to the Exam Title page. If you have clicked this button by mistake, the Cancel button will return you to the exam and continue the countdown of the timer.
Info: This option may not be available for your exam. Your instructor controls the availability of saving and returning to an exam. All exam progress is always saved, but the Save Exam button allows you to return at a later time to finish.
In a Test Bank exam, the questions will either come in the form of true-or-false questions or multiple-choice questions. You can answer true-or-false questions by selecting the radio button next to True if you believe that the questions statement is true, or the radio button next to False if you believe the statement to be false.
In a Test Bank Exam, the questions will either come in the form of true-or-false questions or multiple-choice questions. You can answer multiple choice questions by clicking the radio button next to the appropriate answer to each question. These questions may either be presented as statements with a blank word or phrase to fill, or as a question, each with a list of possible answers.
You can exit the Exam at any time by clicking the X in the top right corner of the exam screen or by clicking the End Exam button in the lower right corner of the screen. You will be prompted to click either End Exam if you are ready to submit this exam attempt to your instructor for grading, or to click Cancel if you would like to return to the exam.
Warning: Exiting the exam will end the exam and submit your score to the grade book. You will not be able to continue where you left off.
What kinds of technology can support running windows on a mac.
A virtual machine is actually a file that will run on software designed to mimic operating systems such as Windows and ChromeOS. It allows the user to borrow resources such as memory, hard drive space, and processors from their host machine in order to virtually create a Windows or Chrome environment. It is important to have a fast processor, lots of memory and hard drive space. The virtual machine option will allow you to create projects from SIMnet on your Mac by installing a Windows operating system. Some of the following options for using virtualization include:
Parallels is a Virtual Machine designed to run on Apple products that you can install on your Mac to simulate a Windows or a ChromeOS operating system using virtualization software. There is a great guide HERE to help install and configure parallels to use one of the supported operating systems. Once the installation is complete you will be able to complete SIMnet Microsoft Office projects.
You can get Windows through the use of parallels by using following methods:
· Have your own license key
· Purchase a Windows license key directly from Parallels desktop
VMware Fusion Version
Hardware Requirement
Software Requirement
Fusion 12.X
· All Macs launched in 2012 or later are supported except for the following: 2012 Mac Pro Quad Core using the Intel® Xeon® W3565 Processor.
Note: Macs running on non-x86 processors/Apple Silicon Processors are not supported (Example: Apple Macs with M1 Chips)
· Fusion 12 is required on macOS 11 Big Sur and can also run on macOS 10.15 Catalina.
Note: Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.
Fusion 11.5
· All Macs launched in 2011 or later are supported except: 2012 Mac Pro “Quad Core” using the Intel Xeon W3565 Processor.
· In addition the following are supported: 2010 Mac Pro “Six Core”, “Eight Core” and “Twelve Core”.
· Minimum 4 GB of RAM
· 750 MB of free disk space for VMware Fusion and at least 5 GB for each virtual machine
· OS X 10.13 or later
Note: Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.
Fusion 11.1.1
· OS X 10.12 or later
· Operating system installation media (disk or disk image) for a virtual machine
Note: Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.
Fusion 10.X
· OS X 10.11 or later
· Operating system installation media (disk or disk image) for a virtual machine
Note: Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.
You can get Windows for VMWare fusion by using the following methods:
· Have your own license key
You can get Windows for Bootcamp by using the following methods:
· Have your own license key
· For free if your Educational institution is enrolled in On the Hub.
· Special student pricing at Microsoft
To store and open your Microsoft Office files on Parallels when you complete SIMnet projects you should read the following solution.
VMWare Fusion is an industry leader when supporting different operating systems through virtualization. They have been in business for 20 years. The software will support over 200 different versions of Linux and Windows. You can go HERE to learn how to download, install and configure VMWare on your Mac. In addition, you can obtain a license to use VMWare fusion HERE. The Fusion software is another great solution to complete SIMnet projects for Microsoft Office if you have a Mac.
· The following are also supported with a : 2010 Mac Pro Six Core, Eight Core, and Twelve Core.
· For free if your Educational institution is enrolled in On the Hub.
· Special student pricing at Microsoft
To store and open your Microsoft Office files on VMWare Fusion when you complete SIMnet projects you should read the following solution.
Bootcamp is another way to install Windows on your Mac computer. It works by allowing you to setup your hard drive into two partitions. This will allow you to select either MAC OS X or Windows when you boot up your Mac. Once windows is installed, you can use Microsoft Office to complete SIMnet projects on your Mac. You can complete the installation of Bootcamp by clicking here.
Please click here to learn about the system requirements for Bootcamp.
· For free if your Educational institution is enrolled in On the Hub.
· Special student pricing at Microsoft
To store and open your Microsoft Office files from your Mac to Windows using Bootcamp when you complete SIMnet projects you should read the following solution.
View and complete Project assignments, acknowledging Best Practices guide
The Project assignment view allows you to download, upload, and submit a Project for grading.
When you open a project assignment for the first time, you will be required to acknowledge that you have read the best practices guide before you can continue to the project. View the Best Practices section for details.
Before you begin a project, you will be expected to read the Best Practices guide to improve your experience of completing a project. It will inform you of what is expected of you while completing and submitting a project for grading. For more information, you can view the Best Practices section.
If you wish to access the Best Practices guide for offline reference, the Print button will allow you to print or save to PDF.
Project assignments require three basic steps: 1. Downloading the required files, 2. Completing your project in Microsoft Office and uploading to SIMnet, 3. Submitting your project for grading.
You can begin working on a project by clicking the Start File link to download the file you will be working with.
You can save your in-progress work as well as your completed work by clicking the Upload my file button. You can also drag the file you want to upload onto the Projects page, which will automatically upload it.
Note: If you receive an error indicating your file doesn't contain your unique signature, ensure you upload the same file obtained from the Start File link in SIMnet. Using a project file from your SIMbook, instructor, or other sources will not contain the digital fingerprint required to associate the submission with your student record.
Warning: SIMnet uses digital fingerprinting technology to ensure the integrity of project submissions. Project submissions that contain fingerprints from other courses, students, schools, or projects will either be rejected upon upload or an Integrity Violation will be raised for your Instructors review.
After you have uploaded your completed project file, you can submit it for grading. Once you have submitted your project, SIMnet will immediately grade and submitted the result to your grade book.
Warning: You must submit your completed project file prior to the assignment due date or you will not receive a grade even if you uploaded your file. SIMnet will not submit your project automatically.
You can toggle between Windows and Mac instructions for a project depending on what kind of computer and operating system you are working on. The instructions are located on the lower portion of the screen, and you can document your progress by checking off the steps you have completed. The next instruction will be highlighted for you.
Opening and viewing Exam results and creating Custom Lessons.
The Exam assignment view allows you to open the Exam and view Exam attempt results.
The name of the course in which you are currently enrolled appears directly below the assignment title. If you are enrolled in more than one course, be sure the correct name appears to ensure you are taking the correct Lesson.
Info: You may see Personal Assignment? Yes where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
The Exam details section displays the following: the number of questions, the number of times you are allowed to attempt the Exam, the amount of time you are allotted per attempt, and the status of the Exam attempt that can be opened.
Once you click Take Exam you will see a new window that includes the details of your exam as set by your instructor. You will need to click the I agree that I have complied with the ingegrity policy as outlined by my school and the course syllabus check box before you can click the Start Exam button and begin your exam.
You can view previous Exam attempts that you have already completed under the Previous Attempts section at the bottom of the page. This section displays results for each submitted Exam attempt, the date on which you completed the Exam, and the score you earned for that attempt. The link associated with each attempt number appears on the left side of this section if you wish to view the specific results of each question in the Exam.
If you have not yet taken the Exam, a message displays at the bottom of the Previous Attempts section letting you know that there are no visible scores because the assignment has not yet been submitted.
Info: If the attempt link is not clickable and/or the score is reported as N/A this means your instructor has delayed the ability for you to view the results until a later date. Often times these results will become available to view once all students and classes have completed the Exam.
A detailed results view for each Exam attempt is available and provides an overview of your score and each question attempt.
The scores for each Exam attempt is represented as a percentage and as a fraction of the number of questions you answered correctly out of the total number of questions. This score represents the raw score earned on your Exam attempt.
The Exam attempt number and the number of questions in the Exam are displayed below the score you earned on that attempt.
Info: Your instructor may have disabled the create Custom Lesson feature and it may not be available on all Exam attempts.
The question results section provides details on the submitted answers on a question-by-question basis. Each question result provides the question number, the question, the number of points earned per question, whether or not the question was answered correctly, and the answer that was submitted.
Info: Your instructor may have disabled the ability to see the detailed question-by-question results.
You can review the grade history for each question attempt by clicking the History button located to the next to the question details. The Grade History pop-up presents the question number, the attempt number, the date and time, an indication that the question was answered either correctly or incorrectly, and the submitted answer.
Info: If more than one attempt was made, this pop-up will display with the all of the information for each attempt.
Reviewing your project submission seeing grade, reviewing results, downloading submission file, pdf
You can view the score for a project after you have uploaded and submitted it for grading. Your grade will appear as a percentage as well as a fraction to indicate how much of the project you are comfortable with and what you may still need to work on.
For your reference, you may download the file submitted for grading.
The name of the file you submitted appears underneath your score. The file name contains your unique name signature, the project name, and the file type.
If your instructor has permitted one single project submission attempt, the attempt number will be 1. If your instructor has permitted multiple attempts for the submission of the project, this number will change depending on how many times you have submitted a file for grading.
Finally, the application that was required to complete the project will appear, to indicate whether you used the recommended program to complete the project.
Each part of the project instructions cover a different learning objective for that chapter within the textbook. As you complete the project, you are graded according to whether you completed the instructions associated with the objectives correctly, incorrectly, or partially.
The solution file is a pre-created document that represents what the end file of the project should look like. This representation will point out the areas that should have been changed as well as the objectives associated with the change made to that part of the document.
When your project is graded, it is compared to this file. If it is made available to you, you can download the solution file as a PDF by clicking the Download Solution File button.
Note: This feature is only available if your instructor allows it.
View the Common Mistakes section for additional details on upload errors.
Note: By default, the toggle will automatically match the computer type you're working from.
After you have completed a project, you will be able to view your previous attempts for that project by switching to the previous attempts page. This page will show you how many times you have completed that particular project, the dates and times you submitted each attempt, a copy of your submitted file, and the score you earned on each attempt. For more information, you can view the Results section.
While you are working on a project, you have the ability to view the Best Practices guide to ensure you are using the recommended methods of completing the project. For more information, you can view the Best Practices Projects section.
To open the Exam, click the Take Exam button. Once the Exam is opened, click the Start Exam button to begin the exam. The exam timer doesn't begin until you start the exam. Visit the Exploring Exams section for details on completing an exam assignment.
Warning: The Exam score may not represent your final grade for this assignment. Your instructor may have customized the grading criteria used to determine the final grade. Please view your grade book in the Grades section for your final grade.
To fine tune your knowledge for a particular subject, you can create a Custom Lesson based on the incorrect questions on your Exam attempt by clicking the Create Custom Lesson button. View the Create a Custom Lesson section to learn more.
Before you begin your first project, you'll need to review the Best Practices guide. This guide will help you complete each step of your assignment successfully.
Always use the project instructions provided online and follow them in order.
Always begin a project with the Start file; do not start using a file that you created yourself.
Always use the correct version of the MS Office software to complete your project.
Always use a single space after punctuation at the end of sentences; do not use two spaces.
Do not open your Start File with Office Online unless it is specifically required in the instructions.
Do not copy and paste any part of the project unless specified in the instructions.
Do not switch between Windows and Mac computers while completing your project.
Do not include the SAMPLE SOLUTION watermark in your solution file.
Different versions of Microsoft Office have different features, menu options, themes and styles. Use the correct version of the MS Office software to complete your project. All 2016 Word, Excel and PowerPoint projects have been adapted for Mac users.
Download the files needed to complete your Project assignment.
Method One
Download the optional project files using the links under the OPTIONAL DOWNLOADS section. Click the Best Practices link to download the Best Practices guide. Click the Solution link to download the project solution PDF if it has been made available by your instructor.
Click the All office versions link under the START FILE section to download the project start file.
Download the required project files using the links. Click the Office for Windows (2013 or 2016) link under INSTRUCTIONS to open or save the step-by-step directions. For Mac instructions, click the Office for Mac 2016.
Click All office versions link under RESOURCES section for extra files necessary to complete the project. If the RESOURCES section does not appear, your project does not require additional resources.
Method Two
To download the required project files using the Download Wizard, click the open the File Download Wizard link under 1. Download files. section. When the Download Wizard opens, the project start file will download automatically to the downloads folder on your computer.
Click the Download Instruction File button for instructions, then the Download Resource Bundle button for resources. If the Download Resource Bundle button does not appear, your project does not have any additional resources.
In the last window of the Wizard, you may choose to download the Solution File pdf, Best Practices file or Skip downloading any files. When done, click the CLOSE button to the close the Download Wizard.
Open your downloaded start file and follow the Instructions to complete your project in the start file. Use any Resources as instructed to complete the project. Be sure to complete all instructions carefully!
NOTE: Your start file will be renamed automatically to include your name. Change the project file name if directed to do so by your instructor, and save it. Do all your work in this file and only this file!
Once you have finished your project file, you need to upload & save it to SIMnet. Click the Upload my file button under 2. Save file. section. Select your file in the File Explorer, and click Open to upload it.
In the Submit Uploaded file? dialog, click No, I’m not ready, to save your file to SIMnet. If you have uploaded a file previously, this new file will replace it. Once you’ve uploaded your file, you can download it again from the CURRENT FILE section, by clicking the file name link.
Once you have uploaded your project file, the Submit Uploaded File wizard will also let you grade your file immediately by clicking Yes, submit the file. If you select No, I’m not ready in step 3, you can just click the Grade my file button to submit your project for grading.
Once the project is graded a Project Results page will open. You can filter the results by Correct, Partial or Incorrect answers. You can also view the feedback for the partially correct and incorrectly completed instructions by clicking the arrow to the right of the instruction number.
You will need to save files to your computer to complete Project assignments. Review those steps for your browser before attempting your project.
Some Project assignments include .zip files to download. Review the steps for downloading and extracting .zip files for your project.
SIMnet Projects allow users to enter dates in Canadian style. To function correctly, users must have both their browser and Microsoft Office set to use the English (Canada) language option. Canadian users may use either English (United States) or English (Canada) for their browser and Office language. However, both browser and Office must be the same to work properly.
View the Settings menu on your browser of choice. View the Language Settings. These are typically under the Advanced options. If you do not see your language option of choice selected, click Add Language and select English (Canada). Ensure that the language preference is listed first by using the three dot menu to change the order so that English (Canada) is first.
Microsoft Office uses the Language option set in your OS.
In Windows, go to the Settings menu and select Time & Language. Select Language and ensure that the desired language is displayed, English (Canada).
In Mac OS, go to the System Preferences menu, click Language & Region. Select the desired region, Canada.
Inclusive Access types, first day access, and opting out.
Inclusive Access is an activation option your school or course can enroll in that provides first day access for all students where the cost of SIMnet is included as a course fee by your school.
SIMnet supports a variety of Inclusive Access activation methods. The specific method used by your school is selected by the unique needs of your course.
Schools that don't integrate SIMnet with their Learning Management System (LMS) still have the option to use Inclusive Access. For this method, your instructor will create your SIMnet account for you and have it activated from the "pool" of codes they purchased on your behalf.
Schools that have a variety of different classes available in the same SIMnet URL may require a class level activations for Inclusive Access. For this method, a license will be applied to your SIMnet account based on your enrolled classes. This option takes about 15-minutes to complete after enrolling in SIMnet. While you wait, feel free to use Courtesy Access while you wait for your access to be automatically applied to your SIMnet account.
SIMnet Project instructions can be either printed or saved as PDF.
Project assignments for SIMnet 2019+ can be viewed directly in your browser. If you would prefer, they can be downloaded to your computer to review offline. To save your project instructions to your computer, click the Print/Download icon in the upper right corner of your project instructions.
Click the Print/Download icon to open the Print dialog. Ensure that the Destination option is set to Save as PDF. Click the Save button to save the instructions to your computer.
Click the Print/Download icon to open the Print dialog. Ensure that the Selected Printer is Microsoft Print to PDF. Click the Print button. Use the Save As dialog to save the file to the desired location.
Click the Print/Download icon to open the Print dialog. Ensure that the Selected Printer is Microsoft Print to PDF. Click the Print button. Use the Save As dialog to save the file to the desired location.
Click the Print/Download icon to open the Print dialog. In the lower right corner of the dialog, select the Down Arrow next to the PDF menu. Select Save as PDF. Use the Save As dialog to save the file to the desired location and click Save.
Schools that integrate SIMnet with their Learning Management System (LMS) such as Blackboard, Canvas, D2L, or Moodle have an option to automatically activate student accounts when students complete the pairing process. For this method, your school has pre-determined the type of SIMnet license you need and SIMnet will automatically issue you a code from the "pool" of codes they purchased on students behalf. Please visit the Integrations section for details.
You may opt out of Inclusive Access either in your Learning Management System (LMS) or directly with your school. Once you opt-out of SIMnet you will have to either enter a valid registration code or Purchase Online as the activation your school purchased on your behalf will be revoked.
Your regional settings for your Browser and Office installation must match to complete projects successfully
SIMnet users in different regions have different standard methods for inputting certain information like dates. SIMnet Projects are designed to be used with English (United States) or English (Canada) regional settings. It is very important that, whichever regional setting you use, your browser and your Office installation use the same setting. A number of users who have inadvertently set their browser and Office to use different regional settings have not been able to get certain steps on certain projects, especially in Excel and Access.
Installed versions of Microsoft Office use your computers Operating System (OS) language settings. You will need to set the language for your whole computer to change your Office Installations language setting.
Click the Start menu in the lower right corner. Click on the Settings menu gear icon and select Time & Language. Select Language and ensure that the desired language is displayed, English (US) or English (CA).
Click the Apple menu. Select Language & Region. In the Preferred languages section ensure that either English (United States) or English (Canada) is set as the Primary language. The Primary language is at the top of the list. Add new languages by clicking the + button and selecting the desired language from the list. Move the new language to the top of the list by clicking and dragging.
Click the three dot menu on the right side of the URL bar. Select Settings from the menu. Click Advanced to open the sub-menu. Select Languages to navigate to the Languages section. Click the down arrow next to Language to open up the sub menu. Ensure that your language of choice is available, if not, click the Add languages link and select either English (United States) or English (Canada). Make sure that your language of choice is at the top of the list. If it is not, use the three dot menu next to your language of choice and select Move to the top.
Click the Menu button on the right of the URL. Select Preferences. Select the desired language from the drop-down menu. You may use the Set Alternatives menu to select additional language options.
Edge uses the same language as your operating system. Please review the language and regional settings for your operating system. We do not recommend that you change settings in Edge and your operating system separately.
Safari settings are set by the Mac regional settings. Please review the settings for your OS. We do not recommend that you set your Safari settings separately from your OS settings.
Determine whether or not your version of Office is compatible with SIMnet
Completing SIMnet Projects requires having Microsoft Office 2016 or Office 2019/365 installed on your computer. Most SIMnet projects are not compatible with Microsoft Office Online. You can determine your version of Microsoft Office for Windows and Mac with a few clicks:
Open Word, Excel, PowerPoint, or Access.
Click the File tab to open the Backstage view.
Click Account to view your installation information.
Your Version must be 15 or greater to complete SIMnet projects.
Open Word, Excel, or PowerPoint.
Choose the Word menu and click About Word; the Excel menu and click About Excel; or the PowerPoint menu and click About PowerPoint.
To complete SIMnet projects, your Version must be 15 or greater.
Some SIMnet users have installed Microsoft Office in other countries. This may cause your Date or Currency options to be different than what is required. To remedy the issue you will need to use English (US) options. In Excel, use the Format Cells dialog (Home tab, Number group launcher). Navigate to Accounting in Categories. Select the Symbol drop down, select the $ icon and select $ English (United States) or $ English (Canada). You can do the same thing for Dates as well. Open the Format Cells dialog and choose English (United States) or English (Canada).
SIMnet has released a set of Microsoft Office Online compatible projects. If your instructor has assigned these projects to your course you can use the web browser-based Microsoft Office Online to complete your project. Each of these projects specifically mentions Office Online in the title:
If your project assignment does not include Office Online in the title, it is not designed to work with Office Online and you will not have all of the required features to complete the assignment.
When your Project assignment is not going smoothly, there are a few common items to check.
SIMnet Project assignments must be completed on Microsoft Office 2016 or newer and must not use the online version of Office. Review 👉Your Office Version to determine if your version is correct.
Many students have inadvertently submitted files that do not contain their work! Make sure you save your file and that you know the name and location of that file. SIMnet can only grade the work you submitted. SIMnet does not ever change the contents of your file after it is submitted.
All SIMnet Project assignments are small files. Each correctly completed project file is designed to be smaller than 10MB. If your file is larger than 10MB you will not be able to upload it. You will receive an error saying:
The page was not displayed because the request entity is too large.
Your instructor may only allow you to submit Project files that are easy to prove are yours. If you get an error indicating your file does not contain your unique signature, you may have:
Downloaded from somewhere other than your SIMnet assignment page.
A file that may contain work copied from another file.
A file obtained from an incorrect class assignment.
A file that has been edited in non-Microsoft Office software like Google Docs or Apple Pages.
You will need to complete the work from your project assignment page. Review the 👉Best Practices guide about downloading the appropriate files for Project assignments. The error message is:
Error: The file does not contain your unique signature. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
Files for Access Database assignments cannot be uploaded if they contain the Large Number file type or the Date/Time Extended data type. Files that have this data type will receive an error message saying
This database has fields with the Large Number data type or the Date/Time Extended data type. Update Large Number fields to Number. Update Date/Time Extended fields to Date/Time. Use the Compact & Repair feature in the Backstage View then save.
To fix this issue, complete the following steps:
Open your database and open each table in Design View.
Review each Field's Data Type and determine which fields have the Large Number data type or the Date/Time Extended data type. Change all Large Number data types to Number. Change all Date/Time Extended data types to Date/Time.
Use the Compact & Repair feature in the Backstage View.
Now you can Save and Submit your file for grading.
When you open a presentation in PowerPoint or database in Access, no content is selected. Without content like a text box selected there are no Font or Paragraph settings that apply. Without a database object to review there are no settings to apply. To edit Font or Paragraph settings select any content in your file. Once content is selected you will be able to use the Font and Paragraph groups.
Microsoft does not currently offer the Access application for Mac computers. Access Project assignments can only be completed on computers using the Windows operating system.
Microsoft released a change at the end of February 2023 that switched the default behavior of Office applications to block macros in files from the internet. When users open a file that came from the internet, such as a SIMnet Start File that contains macros, a red warning message will appear below the Ribbon: "Microsoft has blocked macros from running because the source of this file is untrusted."
Users should open the Properties for their file and select the Unblock check mark on the General tab for each SIMnet file they download.
If you are a non-US-based SIMnet user, be sure to review your Browser and Operating System Regional Settings Matching your Browser and Office Regional Settings
Coded messages for Project and Resources Assignments and what they mean.
When uploading your project file, you may come across a popup message. These messages indicate that your file was not uploaded to SIMnet. Review the messages below to determine why your file was not uploaded and the next course of action.
CODE: P-001: An error occurred uploading the file. There was an issue during the upload process. Your file may not have been uploaded because of a connection issue or there may be an issue with the file itself. If the issue persists you may need to download a new file and complete the project again.
CODE: P-002: An error occurred reading the file. Your file cannot be reviewed by SIMnet. If the issue persists you may need to download a new file and complete the project again.
CODE: P-003: File must be smaller than 10MB. Your file is too large. SIMnet files are always smaller than 10MB. Review your file for what has made it too large and remove the inappropriate information. Some users find that one of their Excel worksheets has a large number of blank lines that must be removed.
CODE: P-004: For Word projects, upload a file with a .docx file extension.
CODE: P-005: For PowerPoint projects, upload a file with a .pptx file extension.
CODE: P-006: For Excel projects, upload a file with a .xlsx file extension.
CODE: P-007: For Access projects, upload a file with a .accdb file extension.
CODE: P-009: The file does not contain your unique signature. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
CODE: P-010: The file is not from the correct project. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
CODE: P-011: The unique signature in the file is invalid. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
CODE: P-012: The file or contents within the file do not contain your unique signature. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet. Each SIMnet project must be completed by using a fresh project start file obtained from your account. These messages indicate that your file came from somewhere other than the assignment page or do not contain only your work. You must download a new file and complete your assignment
CODE: P-013: Filename cannot contain tilde character (~). Edit your file name to no longer contain the ~ character
CODE: R-001: An error occurred uploading the resource file. There was an issue during the upload process. Your file may not have been uploaded because of a connection issue or there may be an issue with the file itself. If the issue persists you may need to download a new file and complete the assignment again.
CODE: R-002: An error occurred reading the file. Your file cannot be reviewed by SIMnet. If the issue persists you may need to download a new file and complete the assignment again.
CODE: R-003: Resource file must be smaller than 10MB. Your file is too large. SIMnet files are always smaller than 10MB. Review your file for what has made it too large and remove the inappropriate information. Some users find that one of their Excel worksheets has a large number of blank lines that must be removed.
CODE: R-004: For this resource assignment, the file must be a Microsoft Word file with a .docx extension.
CODE: R-005: For this resource assignment, the file must be a Microsoft PowerPoint file with a .pptx extension.
CODE: R-006: For this resource assignment, the file must be a Microsoft Excel file with an .xlsx extension.
CODE: R-007: For this resource assignment, the file must be a Microsoft Access file with an .accdb extension. You have uploaded the wrong type of file for the resource assignment. Review the file and file type you are attempting to upload and make sure it is the correct file type for the assignment your are attempting. If you do not have the correct file type you may not have the appropriate version of Office or may have used an incorrect start file. Download a fresh file and work from the appropriate Microsoft Office software for your project.
CODE: RP-009: The resource file does not contain your unique signature. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.
CODE: R-010: The file did not originate from the primary start file for this assignment. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.
CODE: R-011: The unique signature in the file is invalid. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.
CODE: R-012: The file or contents within the file do not contain your unique signature. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet. Each SIMnet project must be completed by using a fresh Resource start file obtained from your account. These messages indicate that your file came from somewhere other than the assignment page or do not contain only your work. You must download a new file and complete your assignment
CODE: R-013: The resource assignment requires an unknown or unsupported resource file extension: FileExt. Please review the noted file extension. Your file must match the supported resource file extension required by your instructions.
How to create a .har file to troubleshoot difficult to diagnose issues
There are times when gathering data about how your computer is accessing SIMnet may be needed to fix a complex issue. When this happens the Support Team may ask you to create a .har file, which records each request to and from SIMnet. The steps to creating a .har file depend on your browser. Select your browser from the tabs and follow the steps to create a .har file for diagnosis.
Success: You will need to turn on .har file logging prior to experiencing the error you're reporting. If you turn on .har file logging after the error has occurred, the log won't contain the complete data and you will have to resubmit the .har file.
Open Chrome to the page where you are having an issue.
Click the menu bar at the top-right of your browser window. Highlight More Tools and select Developer Tools.
At the top of the new panel, select the Network tab.
Check the Preserve log check box.
Cause the error that you are experiencing to happen.
Right-click on the grid and select Save all as HAR with content.
Save the file to your computer.
Open Firefox to the page where you are having an issue.
Select the Firefox menu at the top-right of your browser window. Highlight Web Developer and select Network.
At the top of the new window, click the Network tab.
Cause the error that you are experiencing to happen.
Right-click anywhere under the File column and click on Save all as Har.
Save the file to your computer.
Open Edge to the page where you are having an issue.
From the menu bar highlight View then Developer and select Developer Tools.
From the new window, select the Network tab.
Check the Preserve log check box.
Cause the error that you are experiencing to happen.
Right-click on the grid and select Save all as HAR with content.
Save the file to your computer.
Open Safari to the page where you are having an issue.
Open the Develop menu and select Show Web Inspector. If you do not have the Develop menu available, click Preferences, then select Advanced and click the Show Develop menu in menu bar check box.
Click the Network tab.
Cause the error that you are experiencing to happen.
Click Export on the far right of the network tab.
Save the file to your computer.
The Developer tool can also catch additional errors in the Console tab. While you have the Developer Tools open:
Switch to the Console tab by clicking on it.
Refresh the page that you are having an issue accessing.
Right-click on any log statement in the console window
Click Save As
CODE: P-014: Not a supported Microsoft Office version. The file was edited with Application ApplicationVersion. Your file has been edited using software that is not approved for your assignment. You will need to download a fresh project start file and complete the assignment using only approved software. Review the Best Practices page to determine the appropriate software for your project.