# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
This site has an agentic ask interface you may use to query the documentation dynamically by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.simnetonline.com/students/index.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

---

# SIMnet Student - Instant Help

Computing Skills and Microsoft Office Training Made SIMple

McGraw Hill's SIMnet is an easy-to-use online training and assessment solution for Microsoft Office. It provides students with life-long access in their personal :point\_right: [Library](/students/getting-started/exploring-simnet/library) and unlimited practice on Microsoft Word, Excel, Access, PowerPoint, and Outlook in addition to browsers, file management, and operating systems content.

## Learn about SIMnet from a real student's perspective.

{% embed url="<https://www.youtube.com/embed/Q3Bu4h1VDaA>" %}
SIMnet from a Student's Perspective
{% endembed %}

## Get started by reviewing the topics below

{% content-ref url="/pages/-M4KBhM2-V4ZT7TVt79R" %}
[The Home Page](/students/getting-started/home-page)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UoIPD1brNj5FngawX" %}
[Self Registration](/students/registration/self-registration)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UuNbO9yY2y0\_SuDFR" %}
[Broken mention](broken://pages/-M4UuNbO9yY2y0_SuDFR)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UuZIgL2-LSfQ--dQM" %}
[LMS Integrations - Student Pairing](/students/registration/registration-integration)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UvUqTGGlxQ1mtcQdZ" %}
[SIMnet Navigation](/students/getting-started/exploring-simnet/simnet-navigation)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UveDPz6JpDcleaBjU" %}
[SIMbook Navigation](/students/getting-started/exploring-simbooks/simbook-navigation)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UpP8-1K2obA9uHTYR" %}
[Digital Credentials](/students/getting-started/digital-credentials)
{% endcontent-ref %}

{% content-ref url="/pages/-M4UVhIi8Laf9DhFMYFj" %}
[Getting Support](/students/important-links/mh-support)
{% endcontent-ref %}

##


# The Home Page

Signing in to your SIMnet account, creating an account, and accessing Help and Support

Accessing your SIMnet course starts with the SIMnet Home Page. On the Home Page you can sign in to your account, purchase access to your online materials, register, and get help.

## Existing Users - Viewing your school's website and signing in

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FRVLK2YkIhNW6VhtLWpCa%2FScreenshot%202026-05-08%20at%204.30.39%E2%80%AFPM.png?alt=media&amp;token=a53c150a-5ca6-484a-bef7-f99186844167" alt=""><figcaption><p>SIMnet Home page</p></figcaption></figure>

### 1. :spider\_web: Your school's custom website address

Every school has its own unique SIMnet website that follows the format *<https://yourschool.simnetonline.com> or <https://simnet.mheducation.com/yourschool>*. Before signing in or creating a new account be sure you are visiting the correct website.

{% hint style="success" %}
Find your school's SIMnet specific URL by visiting [https://simnet.mheducation.com](https://simnet.mheducation.com/). If you're unable to find your school's URL, please contact our [customer support team.](/students/important-links/mh-support)
{% endhint %}

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F52W4JjS5XvavuIEZbinR%2FScreenshot%202026-05-08%20at%204.18.34%E2%80%AFPM.png?alt=media&amp;token=9e0f1042-71a4-41a2-8708-074e1cda409f" alt=""><figcaption><p>Enter your school specific URL, then Go to Sign In</p></figcaption></figure>

### 2. :school: Your school's name

Your school's name should be displayed in the upper right hand corner of the website. If this name doesn't match your school, ensure you are visiting the correct website as described in [#1](/students/getting-started/home-page#1-your-schools-custom-website-address).

### 3. :person\_tipping\_hand: Your username

Enter the username you were provided in the Welcome to SIMnet email you received. This field is not case sensitive.

### 4. :key: Your password

Enter the password you selected during registration or were provided in the Welcome to SIMnet email you received. Click the eye icon to see the password in plain text. Click the Sign In button to continue.

## New Users - Registering for SIMnet

{% hint style="warning" %}
**Warning**: If you already have a SIMnet username because you've already taken a course in SIMnet or have an expired Courtesy Access account use your existing username, don't create a second account as your grades will not carryover to a second account.
{% endhint %}

{% hint style="info" %}
Your school may have disabled some of the options below in an effort to ensure that you register for SIMnet in the way that will work best for your course.
{% endhint %}

### 5. :tickets: Sign up

View the :point\_right: [Self Registration](/students/registration/self-registration) guide to complete registration to create a new SIMnet account and gain access to your courses and available course materials

## Help & Support

### 6. :ballot\_box\_with\_check: Requirements

You can determine whether or not your computer meets the technical requirements for accessing the SIMnet website by running a System Requirements check. This will check your system's capabilities for browser version, screen size, and more. View :point\_right: [Getting Support](/students/important-links/mh-support) for details.

### 7. :sos: Support & Help

The Support option will allow you to open a support case with the McGraw Hill Customer Experience Group.

The Help option directs you to the SIMnet Instant Help website. If you are trying to learn how to use some part of SIMnet, view the Instant Help.

View :point\_right: [Getting Support](/students/important-links/mh-support) for details.


# Exploring SIMnet


# SIMnet Navigation

The SIMnet top navigation features a calendar, assignments, library, grades, messaging, student profile, and help links.

After signing in to SIMnet you can navigate the different sections of SIMnet by using the top navigation menu.

![The SIMnet top navigation menu](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FABP7EoXDCSnYI4RB3G14%2FScreenshot%202026-05-22%20at%2011.43.37%E2%80%AFAM.png?alt=media\&token=af8829b8-9db5-413d-b85e-5a3bafe137ce)

## The Top Navigation Menu

{% hint style="info" %}
**Info**: All navigation items may not be available, depending on how your school and class has configured SIMnet.
{% endhint %}

### 1. :calendar\_spiral: Calendar

View the :point\_right: [Calendar](/students/getting-started/exploring-simnet/calendar) section to access your assignments organized on a calendar.

### 2. :school\_satchel: Assignments

&#x20;View the :point\_right: [Assignments](/students/getting-started/exploring-simnet/assignments) section to access all of your available assignments.

### 3. :books: Library

View the :point\_right: [Library](/students/getting-started/exploring-simnet/library) section to access your SIMbooks. The Library SIMbooks contain additional learning material that may have not been assigned directly to your class.

{% hint style="warning" %}
**Warning:** Work completed in the Library section do not count toward your class assignments.
{% endhint %}

### 4. :100: Grades

View the :point\_right: [Grades](/students/getting-started/exploring-simnet/grades) section to access your assignment results and class grade book.

### 5. :woman\_student: Student Profile

View the :point\_right: [Profile](/students/getting-started/exploring-simnet/profile) section to view or edit your personal details, course enrollments, add or purchase a registration code.

### 6. :sos: Instant Help

View the :point\_right: [Getting Support](/students/important-links/mh-support) section to view the SIMnet Instant Help topics related to your view or contact the McGraw Hill support team.

### 7. :heavy\_multiplication\_x: Sign Out

Click the **Sign Out** button to exit SIMnet.

### 8. :school: Current Class

If you are enrolled in multiple classes, you will need to switch from one course to another to complete work in each course. Click on the course name to access a list of your courses and switch classes.


# Calendar

The Calendar organizes your assignments by the dates that start or the dates they are due.

Use the calendar to view your upcoming assignments to focus on the most relevant work in the coming days.

![The Calendar view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MWAxVfXMdBZpsPfjrwH%2F-MWAxYf4mx9QduHIzog7%2FScreen%20Shot%202021-03-19%20at%203.28.17%20PM.png?alt=media\&token=a2962d30-5ecd-467b-a0cf-6f594906ba0d)

## Changing months

### 1. :sunny: Today

The Today button automatically switches the calendar to the current month. The current day will be highlighted.

### 2. :arrow\_backward:Previous month and:arrow\_forward:Next month

The Previous and Next arrows move the calendar backward and forward by one month with each click.&#x20;

## View options

### 3. :play\_pause: Start Date

The **Start Date** option organizes the calendar by the first date that each assignment is available for you to attempt.&#x20;

### 4. :stop\_button: Due Date

The **Due Date** option organizes the calendar by the date that each assignment is due. Assignments completed after this date may not be able to be submitted or may receive reduced points according to how your instructor has set up your course.&#x20;

### 5. :calendar: Adding your SIMnet calendar to your personal calendar

The **Subscribe** option adds your SIMnet calendar to your Outlook, Gmail, or Mac calendar. The calendar will automatically update if your instructor makes changes to your course.

{% hint style="info" %}
**Info**: The Calendar may not be available on the top navigation bar. This occurs when your instructor elects to turn off the Calendar view.
{% endhint %}


# Assignments

Viewing your assignments in SIMnet.

The assignments view contains all of the assignments available or that you have already submitted.

![The Assignment View ](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8LvjULA5Pq0dVVBLyp%2F-M8LwMUDzzMRQlNqMWjq%2FScreen%20Shot%202020-05-27%20at%2012.22.20%20PM.png?alt=media\&token=cdb0f342-5a0c-4bf0-9bbb-723f4c5abe73)

## Displaying your Assignments

{% hint style="info" %}
**Info**: There are a number of reasons why your assignment may not be displayed in the assignments view. For example, the assignment may not be available until a future date, or you may have already completed and submitted the assignment.&#x20;

If you would like to view an assignment that you have already completed you may need to view your:point\_right:[Grades](/students/getting-started/exploring-simnet/grades) section to access the results.
{% endhint %}

### 1. Tile View

You can view your assignments by *Tiles* which show each assignment as a tile. Assignments are displayed as Tiles by default. Tiles can be organized in different ways by your instructor. Assignments  may be organized by when they Start, are Due or End. They may also be organized by alphabetical order or a custom order.

### 2. List View

You can view your assignments as a *List*. Each assignment will be displayed on a single line. Assignments can be organized by when they start, are due, or end. They may also be put into a different order by your instructor.

If you would prefer to visualize your assignments on calendar, switch over to the:point\_right:[Calendar View](/students/getting-started/exploring-simnet/calendar).

### 3. Groups

Assignments can also be organized into *Groups* by your instructor. Groups hold a series of assignments that go together. Click on a Group to open it and view its assignments. They may be a week of class assignments or all of the assignments that belong to a single book chapter. Each group has a title and may contain a message from your instructor. Click the :house: House icon to return to the top group.

## Filtering your Assignments

You don't have to view all of your assignments at once. You can choose which types to focus on and see only them.

### 4. Filter by dates

You can filter your assignments by when they should be completed by selecting the **All**, **Overdue**, **Due Soon**, or **Submitted** radio buttons. *Due Soon* will assignments will only display assignments that are due in the next 2-weeks.

### 5. Filter by type

You can also filter your assignments by their type. Select **Groups**, **Lessons**, **SIMbooks**, **Exams**, **SIMpaths**, **Projects**, or **Resources** to view only that assignment type. Select **All** to restore the view to seeing all available assignments in your course.

### 6. Filter by title

To view only a particular assignment, use the Search Bar to enter part of the title of your assignment.


# Library

Viewing study materials, SIMbooks, and earning digital badges

The Library contains a collection of SIMbooks associated with your license and Custom Lessons you have created from other assignments.

{% hint style="warning" %}
**Warning:** Exercises completed in the Library section will not be graded; to receive a grade you must complete materials in the Assignments tab. Your instructor cannot view completed exercises in the Library section.
{% endhint %}

![The Library Bookshelf view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8RLWgM9_ZhDeb4Rsnx%2F-M8RNYZgWaEOhLUCfQ3a%2FLibrary.JPG?alt=media\&token=caf00219-148f-4faa-9330-66bfe0476649)

## Viewing the Library

### 1. :woman\_student: Study Materials

Click the **Study Materials** link to view the Custom Lessons you have previously created. Visit the :point\_right: [Custom Lessons](https://app.gitbook.com/@simnet/s/students/~/drafts/-M8RN90o2U-QazMZfujl/assignments/lessons/create-a-custom-lesson) section to learn more.

### 2. :books: Bookshelf view

The Library section displays a collection of books associated with your license. Click any book cover to open the SIMbook and complete exercises.

### 3. :first\_place: Badges

The badge icon will appear for SIMbooks that allow you to earn a credential. Visit the :point\_right: [Digital Credentials](https://app.gitbook.com/@simnet/s/students/~/drafts/-M8RN90o2U-QazMZfujl/getting-started/digital-credentials) section to learn more.

## Working in the Library

Once selecting a Library book to view, you can navigate different sections of the SIMbook, search, and earn digital credentials.

![The Library SIMbook view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8uP0cUsulI2SOZR2tS%2F-M8uQsFuMYleblq0epA0%2FLibrary2.JPG?alt=media\&token=465cae92-e62d-44eb-8751-b02cb3a59fc1)

### 1. :mag\_right: Search

Use SIMsearch to search for content in the current SIMbook. When you click the **Search** tab under the book title, a text box will appear. Type your search criteria in the box and click **Go** to display all pages pertaining to your search.&#x20;

### 2. :compass: Navigating Sections

You can easily switch between sections in the SIMbook by expanding the **Choose a section:** drop-down list under the *Book* tab. Select a section from the list to display the contents of the section.

{% hint style="info" %}
:notebook: **Note:** Not all SIMbooks will be divided into sections. If you do not see the **Choose a section:** drop-down list, it just means that all sections of the SIMbook you're working in are already displayed.
{% endhint %}

### 3. :first\_place: Earning Badges

Many SIMbooks offer the ability to earn a digital badge for completing all exercises in the section. When a digital badge is available for a book section, a progress meter and digital badge is displayed on screen. Once you've completed 100% of the exercises in the section a digital badge will automatically be issued and emailed to the email address in your student profile. Visit the :point\_right: [Digital Credentials](https://app.gitbook.com/@simnet/s/students/~/drafts/-M8RN90o2U-QazMZfujl/getting-started/digital-credentials) section to learn more.

## Viewing chapters

![The Library SIMBook chapter view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8uP0cUsulI2SOZR2tS%2F-M8uUjYDC5dE5h0dyXDb%2FLibrary3.JPG?alt=media\&token=8c51de52-8b0a-43b1-a11f-22bd1e4fca0a)

### 1. :package: Chapter Resources

Included with each SIMbook chapter are the various resource files that are necessary to complete the chapter exercises. These vary depending on which SIMbook you are using but can contain Project data files, Let Me Try files, Pause & Practice files, and Show Me transcripts. Click the **Resources** tab to display the list of available files for the chapter.

### 2. :rocket: Viewing Pages & Launching the SIMbook

Click the **Launch** button in the upper right corner of the screen to open the SIMbook chapter from the beginning. You can also click on a page title to open the SIMbook directly to that page.


# Grades

View your assignment results and grades.

After completing an assignment in SIMnet, you can review your assignment grades in the *Gradebook* section and view your assignment results in the *Result Types* section.&#x20;

## Gradebook

![The Grades view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9dfHsY-QRMAvT-XKWK%2F-M9e4r-jt5aTxdJVuJ7y%2FScreen%20Shot%202020-06-12%20at%203.51.28%20PM.png?alt=media\&token=38b94a7c-78ac-40d3-bea1-3024aecbe7d4)

Within the Grades section, there is a *Gradebook* view. This view contains your current grade for each assignment. The assignment name is in the *Title column.* You can also view any comments your instructor has left for the assignment, the due date, and, most importantly, the *Grade*.

Each assignment grade contains additional details based on your assignment results. You can view each submission by clicking the **>** arrow at the start of each assignment to expand the view and see more. If you have tried an assignment multiple times you can view the grade for each attempt.

{% hint style="info" %}
**Note**: Your instructor may choose to delay your grade results. You may not be able to see all of your grades until a certain date.
{% endhint %}

With most assignments you can view more details about your attempt. You can review your :point\_right: [Project Results](/students/assignments/projects/results) or view your :point\_right: [Exam Results](/students/assignments/exams#viewing-exam-results) by clicking the **View result** link.

## Results

Each assignment contains a link to the specific results for each attempt or submission. Click any of the options in the *Result Types* section to see all of your attempts at that type of assignment. These results do not reflect your final grade. If you attempt an assignment ten times you will see 10 results. Your grade may only be one of these results, or an average of all of these results, depending upon how your instructor has set up your course.

{% hint style="success" %}
&#x20;**Success**: Assignment results are not your grades. Each assignment grade may be graded based on criteria specified by your Instructor. For example, a calculated column grade may be determined by an average of all project assignments.
{% endhint %}


# Profile

Viewing the student Profile, registered products, enrolled courses, and earned credentials.

## Editing Personal Information

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MWAybjIk2NHuoAa4ZsX%2F-MWB0WMlcT7T_z2ja8c7%2FScreen%20Shot%202021-03-19%20at%203.45.57%20PM.png?alt=media\&token=e58b7220-fef1-4a2d-9f5a-efd62332f859)

### 1. :bust\_in\_silhouette: Student Profile options

#### Student ID

&#x20;Your Student ID is often determined by your school and will display on your profile.

{% hint style="info" %}
**Note**: You are not able to change your Student ID. Please contact your instructor or support if you need to update this value. Visit :point\_right: [Getting Support](/students/important-links/mh-support) for details on contacting support.
{% endhint %}

#### ADA Multiplier

If your instructor has set an ADA multiplier for you, it will be visible here. The ADA Multiplier automatically extends the amount of time available for any assignment with a timer. If you believe that you should have an ADA multiplier set but do not see it here, consult your instructor.

#### High-Contrast theme

You can enable an alternate color scheme which enhances the contrast throughout SIMnet, and tends to be more forgiving on the eyes for our visually impaired students.

#### Third party offers

Third party offers such as the Microsoft Office Specialist Exam Voucher will appear on the left side of your profile to indicate that your instructor believes you are ready to become certified in a particular piece of the Microsoft Office Suite.

### 2. :woman\_artist: Change personal information

{% hint style="info" %}
**Note**: Your school may have disabled the ability to modify your personal information.
{% endhint %}

#### First name, last name

Your first and last name appear in two separate text boxes on the main part of the page. If either one has been misspelled, you can change that information here.&#x20;

#### Email

The email associated with your account will display next to your name. Ensure that it is spelled correctly so that the necessary information will be sent to the right place. SIMnet requires your email address so we can help you reset your password and so your instructors can communicate with you through the :point\_right: [Message Center](broken://pages/-M4UnFRIFU2KtbEK5igX).

#### Username

Your Username is required to login to SIMnet. Visit the :point\_right:[The Home Page](/students/getting-started/home-page) for details on logging into SIMnet. Make sure that if you choose to change your username, it will be appropriate for others to see.

{% hint style="success" %}
**Success**: When you are finished updating your personal information, the **Save changes** button will save your changes. If you are not satisfied with the new information you have entered, you can reset your personal information by clicking the **Reset** button.
{% endhint %}

### 3. :key: Change password

If you would like to change your password, you may do so here. There may be length or character requirements that require you to include a certain amount of characters in your password. This protects your account, your personal information, and your grades throughout SIMnet.

{% hint style="success" %}
**Success**: Your password must be at least 8 characters long and include at least one upper case letter, one lower case letter, and one number. Special characters and symbols are both supported and recommended for creating a strong password.
{% endhint %}

{% hint style="info" %}
**Info**: If you would like to see the password you are typing, you can click the **show password** icon located next to the password text box.
{% endhint %}

## Products and Registration Codes

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FLvIdpPtVLAfEtWCdPZ3u%2FScreen%20Shot%202023-12-08%20at%202.40.43%20PM.png?alt=media&amp;token=f26b22dc-a1b0-47b7-8b0b-95a85c9c7273" alt=""><figcaption><p>Products tab, review Licenses</p></figcaption></figure>

### 1. :money\_with\_wings: Buy online access

If you do not have a registration code, you can purchase instant online access using your credit or debit card, or PayPal account. Upon payment, you will gain immediate access to your account.

### 2. :card\_index: Add registration codes

You can find your registration code on a card that either came with your textbook or that you purchased separately. You can enter the code here and gain access to your content.

### 3. :telescope: View codes

After you have purchased online access or a registration code, you will be able to view all SIMnet products you have purchased.

### 4. Code Details

Click the **Details** button to view all of the library books and bundle that are included in your purchased product.

{% embed url="<https://www.youtube.com/embed/g881i-TCd9U>" %}
Completing the Registration Process
{% endembed %}

## Adding or Removing Courses

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FrNVcMhr6VIPjVscgvCHW%2FScreen%20Shot%202023-12-08%20at%202.49.57%20PM.png?alt=media&amp;token=0def4c12-f938-437c-8801-7a057763e0e4" alt=""><figcaption><p>Your enrolled courses</p></figcaption></figure>

{% hint style="info" %}
**Note**: If your class does not appear in this list your school may have your class closed or unavailable for student self-enrollment.
{% endhint %}

### 1. Enrolling in a course

To enroll in a course, you must first select your campus to see the list of available courses for that campus.

{% hint style="warning" %}
**Warning**: Switching classes does not move grades or completed work to the new class, you will have to retake any assignment attempted in other classes.
{% endhint %}

### 2. Enrolled courses

Once you are enrolled in a course, the name, section, and campus will appear on the right side of the page. If you have selected the wrong course, you have the option to delete the course from your list of enrolled courses by clicking the **Remove** button.

## Earned Credentials

You can earn credentials by completing Let Me Try elements and Capstone Projects throughout SIMnet to earn textbook-based credentials. Contact your instructor if you would like to change this setting.

![Your Earned Credentials](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9-AuqzZXZSH2JfbZB4%2F-M9-DXcK7a_2DuwzjBs3%2FCredentials.png?alt=media\&token=bc1bb249-8b32-4877-a3a5-97597f1bfe76)

### 1. :star2: Earned credentials

When you have earned credentials, you will be able to click on a credential details icon which will open a new window with details about your earned credentials.

The icon will display the credential you have earned in relation to Microsoft Office, the date the it was issued, and the related assignment that you completed to earn the credential.

* Clicking the *arrow* icon will redirect you to view your earned credential where you can share on social media sites like LinkedIn. View the :point\_right: [Digital Credentials](/students/getting-started/digital-credentials) section for details.
* Clicking the *share* icon will make additional results and grades visible on your public credential.
* Clicking the *recycle* icon will reissue your credential. You may want to do this if you changed your name in SIMnet and want your credential to reflect that change.
* Clicking the *delete* icon will delete your credential. Your credential may be reclaimed by visiting the related assignment page.


# Exploring SIMbooks & Lessons


# SIMbook Navigation

SIMbook and Lesson navigation includes access to your Library, the table of contents, glossary, bookmarks, search, and print

SIMnet Lessons and SIMbooks are interactive ebooks that includes a glossary, key terms, bookmarks, highlights and notes, search, and print. Each Lesson and SIMbook also contains interactive :point\_right: [Show Me, Guide Me, Let Me Try](/students/getting-started/exploring-simbooks/sm-gm-lmt) exercises.

![The SIMbook view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8LjN5R3IAP89VqlqVH%2F-M8LjSXcYrZc3zixbYPD%2FsimbookNav2.JPG?alt=media\&token=56ab62c7-0579-4734-9ff6-88a65be19c34)

## Navigation

### 1. :books: The Library bookshelf

The Library bookshelf contains the SIMnet books associated with your license. If your school is using a textbook, there may be additional lessons organized to match the content in your textbook.&#x20;

{% hint style="info" %}
**Info:** The Library bookshelf option is only available when accessing the content through the :point\_right:  [Library](/students/getting-started/exploring-simnet/library).
{% endhint %}

### 2. :bookmark\_tabs: Table of Contents

Click the **Table of Contents** button to display the table of contents for the current book and chapter on the left side of the screen. Click any chapter to see the specific tasks that chapter covers. Click a task title in any chapter to navigate to that task.

### 3. :book: Glossary terms

The Glossary will appear on the left side of the page and contains all terms found in the current book. Click a term to display its definition as well as a link to view associated pages.

### 4. :bookmark: Bookmark the page

You can bookmark any page in the SIMbook so you can easily return to it at another time. You can tell which pages are bookmarked because the **Bookmark** button will appear with a solid blue background.

### 5. :green\_book: Chapter title

The title of the current SIMbook chapter or Lesson assignment will always appear in the top header of the SIMbook.

### 6. :mag\_right: Search for content

You can easily search for content in the SIMbook by clicking the **Search** button, typing the word or phrase you want to search for, and pressing Enter. The results will display all of the instances of your search criteria in the book. Click any of the results to navigate to that page.

### 7. :wheelchair: Accessibility options

Click the **Accessibility options** button to display a message box. Here, you can increase or decrease the font size as well as the line height. You can also enable or disable high contrast mode.

### 8. :printer: Print the page

Print the current page by clicking the **Print** button. A message box will appear reminding you to select the correct print settings in your browser.

### 9. :door: Exit the SIMbook

At any time, you can exit out of the SIMbook by clicking the **Exit** button.

## The SIMbook Page

### 10. :arrow\_forward: Interactive exercises

Click the button for each exercise to launch the Show Me, Guide Me, or Let Me Try. View the :point\_right: [Show Me, Guide Me, Let Me Try](https://app.gitbook.com/@simnet/s/students/~/drafts/-M8GPdYZ3I9PpPZFBZus/getting-started/exploring-simbooks/sm-gm-lmt) section to learn more.

### 11. :flashlight: Highlight text

You can highlight important text in the SIMbook just like you would in a textbook with a highlighter. Simply click and drag your mouse to highlight the text and it will appear with a blue background. The highlight will be saved and every time you return to the SIMbook page, it will appear highlighted. You can click the highlighted text to delete it, convert it to a note, or convert it to a hyperlink.

### 12. :notepad\_spiral: Add a Note to the page

The **Note** button appears next to most paragraphs and images on the SIMbook page. Click the button to type a note about the content. Once you have added a note, the button becomes darker and a number appears indicating how many notes have been added. Click the button at any time to review your notes.

### 13. :left\_right\_arrow: Navigate to the next and previous pages

Easily step back to the previous page in the SIMbook by clicking the arrow button on the left side of the screen. Or, you can advance to the next page in the SIMbook by clicking the arrow button on the right side of the screen. When you roll your mouse over either button, the title of the next or previous page displays.


# Teach Me, Show Me, Guide Me, Let Me Try

Completing Teach Me, Show Me, Guide Me, and Let Me Try exercises.

The Teach Me, Show Me, Guide Me, and Let Me Try exercises can be found in SIMbooks and Lessons. These four exercise types can be taken an unlimited number of times depending on the settings your instructor has enabled.&#x20;

{% hint style="success" %}
**Success:** The best way to master a skill is to complete the Teach Me, Show Me, Guide Me, and Let Me Try exercises in order.
{% endhint %}

## Teach Me

The Teach Me is the content of the page that you'll need to read. Each textbook series contains a different format and style, be sure to scroll down to ensure you read the entire page content.

{% hint style="success" %}
**Success**: To earn the green check mark that indicates completion for reading the page, be sure to spend at least  **5** seconds on the page before navigating away or entering the Show Me, Guide Me, or Let Me Try.
{% endhint %}

![Teach Me page content.](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MIZHlJCqx412zSpms2x%2F-MIZItv3EroMpkqH2oJQ%2FScreen%20Shot%202020-10-01%20at%209.16.41%20AM.png?alt=media\&token=c416f6ea-b2c4-4b81-a598-40284bcbfe7e)

## Show Me

The Show Me is a video that shows you the necessary steps to complete a task. Audio narration helps you follow along as you watch each step being completed in the application. This exercise is not interactive but you are able to pause and replay portions of the video.

{% hint style="success" %}
**Success**: To earn the green check mark that indicates completion, be sure to spend at least  **5** seconds and view the Show Me until the end of the exercise before navigating away or entering the Teach Me, Guide Me, or Let Me Try.
{% endhint %}

![The Show Me window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7mvK8c7bJELVvZYH3K%2F-M7mwMHrBm8nmyuw1XCC%2FshowMe.JPG?alt=media\&token=06669839-9493-483d-b039-566cdc7b7019)

### 1. :woman\_teacher: Instruction text

The instruction text appears at the top of the window and is just the text version of what the narrator is saying. This text will update throughout the duration of the Show Me.&#x20;

### 2. :book: Task title

The title of the task always appears in the heading of the Show Me window for reference.

### 3. :play\_pause: Play/Pause button

You can play or pause the video at any time during the Show Me. Once you click the **Pause** button, the icon will change to the play option. Click the **Play** button to resume the video.

### 4. :arrows\_counterclockwise: Restart the Show Me

You can easily start the Show Me from the beginning at any time by clicking the **Restart** button.

### 5. :round\_pushpin: Skip to a checkpoint

Several round circles, or checkpoints, appear on the timeline at the bottom of each Show Me. Each checkpoint is filled in with a solid blue color as the timeline progresses throughout the video. Click a checkpoint anywhere on the timeline to skip to that portion of the Show Me.

### 6. :hourglass\_flowing\_sand: Time elapsed

A counter appears below the timeline that shows the time that has passed since the beginning of the Show Me.

### 7. :mute: Mute the audio

Click the **Mute** button to mute the audio narration but continue watching the video. If you choose not to listen to the audio, the instruction text will still appear at the top of the window and reflect what the narrator is saying.

## Guide Me

The Guide Me is an interactive exercise that guides you through each task step-by-step. Each step gives you one specific instruction that you must complete correctly to advance and you have an unlimited number of attempts for each step. Continue answering each step until you've reached the end of the Guide Me.

{% hint style="success" %}
**Success**: To earn the green check mark that indicates completion, be sure to spend at least  **5** seconds and complete all steps of the exercise before navigating away or entering the Teach Me, Show Me, or Let Me Try.
{% endhint %}

![The Guide Me window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7newh4kgpa6clrT6lL%2F-M7ngYDyiMj80CVIZSZb%2FguideMe.JPG?alt=media\&token=294fb1b7-db57-4f1c-ab14-663b32dabb7c)

### 1. :abacus: Keep track of what step you're on

As you progress through each step of the Guide Me, the box in the upper left corner will indicate which step you're currently on and how many total steps there are in the Guide Me.

### 2. :woman\_teacher: Instruction text

The instruction text appears at the top of the window and tells you what action is expected. When entering text in a textbox in the Guide Me, the instructions may guide you to "press **Enter** to submit your answer." This is required because each Guide Me is divided into the smallest steps possible. In this case, pressing Enter will not be needed to complete the task later in the Let Me Try.

### 3. :book: Task Title

The title of the task always appears in the heading of the Guide Me window for reference.

### 4. :thinking: Show a hint

If, after reading the instruction text, you are still unclear what action to take, click the **Show Hint** button. The hint text will appear alongside the instruction text and the item of note will be highlighted on screen.

### 5. :bookmark\_tabs: Feedback

Each time you attempt to complete a step in the Guide Me, a message box will appear indicating whether or not you were correct. If you did not complete the step correctly, a red message box with the heading:frowning2:*Incorrect* appears. Review the hint and click the **Continue** button to try again. If you did complete the step correctly, a green message box with the heading:slight\_smile:*Correct* appears. Click the **Next** button to continue. If it is the last step of the Guide Me, click the **Continue** button to advance to the Let Me Try or the **Close** button close the exercise.

## Let Me Try

The Let Me Try uses the same simulated interface as an exam question and requires you to recall what you learned in the Show Me and Guide Me to complete it.

{% hint style="success" %}
**Success**: The Let Me Try exercise is graded for completion only, so there is no harm in exploring the interface or answering incorrectly.
{% endhint %}

![The Let Me Try window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7nhH7567yy6BT0h23T%2F-M7nhVzCkMFmiFWOQ8Vy%2FletMeTry.JPG?alt=media\&token=f35355e5-2897-4cb5-b205-54949c6abc84)

{% hint style="warning" %}
Your browser must remain zoomed to 100% when completing Let Me Try exercises. Zooming in or out may cause some questions to be unanswerable. For tips on making SIMnet easier to view, see the :point\_right: [Student Accessibility Guide](/students/getting-started/student-accessibility)
{% endhint %}

### 1. :abacus: Keep track of what step you're on

The box in the upper left corner will indicate which step you're currently on and how many total steps there are in the Let Me Try.

### 2. :woman\_teacher: Instruction text

The instruction text appears at the top of the window and tells you what action to take to answer each step correctly.

### 3. :book: Task title

The title of the task always appears in the heading of the Guide Me window for reference.

### 4. :thinking: Show a hint

Click the **Show Hint** button to display the hint text, which will appear alongside the instruction text.

{% hint style="info" %}
**Info**: If the Show Hint options isn't available your instructor may have required you attempt the Let Me Try a number of times before being able to get a hint.
{% endhint %}

### 5. :speaking\_head: Feedback

Each time you complete a step in the Let Me Try, a message box will appear indicating whether or not you were correct. If you did not complete the step correctly, a red message box with the heading:frowning2:*Incorrect* appears. Review the hint and click the **Continue** button to try again. If you did complete the step correctly, a green message box with the heading:slight\_smile:*Correct* appears. Click the **Next** button to continue. If it is the last step of the Let Me Try, click the **Continue** button to advance to the next task or the **Close** button close the exercise.


# Exploring Exams


# SIMnet Exams

SIMnet Exams are assignments that include questions from a simulated environment that parallels the Let Me Try.

![The SIMnet Exam Interface](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M78dee-glRa2RPeLO7l%2F-M78pdlTIwfMnZ__fcUU%2FSubmitExamQuestion.png?alt=media\&token=37f97a11-5c5c-41d0-97c6-b33ca9ebf9c3)

{% hint style="warning" %}
Your browser must remain zoomed to 100% when completing Exam questions. Zooming in or out may cause some questions to be unanswerable. For tips on making SIMnet easier to view, see the :point\_right: [Student Accessibility Guide](/students/getting-started/student-accessibility)
{% endhint %}

## The SIMnet Exam interface

### 1. :clipboard:Exam Title and instructions

While you are taking your exam, the title of the exam will always display at the top of the screen. Just below, you will find the instructions for each question, and important words will be in bold. You will be able to interact with the exam and follow the instructions in the lower portion of the screen.

### 2. :x:Exit Exam

You can exit an exam and view your results by using the Exit Exam button located in the upper right corner of the screen while taking an exam. Click the blue "End Exam" button when you are ready to exit the exam and view your results. If you would like to return to the test, click the "Cancel" button.

{% hint style="warning" %}
**Warning**: Exiting the exam will end the exam and submit your score to the grade book. You will not be able to continue where you left off.&#x20;
{% endhint %}

{% hint style="info" %}
**Info:** Your instructor may have turned on the ability to *pause* your exam and continue at a later time. Exams are always saved, but some allow you to return and finish, while others require you finish the exam in one sitting. An Exam that allows you to return later will offer you the ability to pause and exit when clicking the **Exit Exam** button.
{% endhint %}

### 3. :gear:Exam options

The exam options are displayed to the right of the instructions while taking an exam. While you are taking an exam you can change the options to best suit your needs.

* **Font Size**: Change the size of the font in the instructions so that the words are easier to read.
* **Exam Timer**: This option will always display. For timed exams, it will count down as you work so that you can pace yourself and keep track of how much time you are spending on each question. If you are not taking a timed exam, this section will display as "Not Timed".
* **Question List**: The check list icon is where you can view all questions in the exam. This list will display the question's number, the question's text, whether or not the question has been completed, and the remaining attempts on that question. If you would like to view only the number of questions you got correct, incorrect, or have not yet answered, there are toggle boxes at the top of the question list that will allow you display only that type of question. If you would like to move a few questions ahead or revisit a question in the exam, select which one you want to view from the list, and then click the Load Question button.&#x20;
* **Question Navigation**: The left and right arrows allow you to move back and forth between the previous and next questions in the exam without having to view the Question List. Here you can also the find the question number and the total number of questions that are in the exam.
* **Attempts Given**: At the bottom of the exam options box, your attempt number is displayed for that question so that you can keep track of how many times you have attempted that question in accordance with how many attempts you are allowed for that question.

{% hint style="info" %}
**Info**: If your exam timer expires or the end date of the assignment passes your exam will automatically be ended and submitted to the grade book. All progress will be saved, but *not attempted* questions will be scored as incorrect.
{% endhint %}

{% hint style="success" %}
**Success**: The Exam Timer will pulse when the timer nears zero. Be sure to get your final answer submitted prior to the timer running out.
{% endhint %}

### 4. :heavy\_check\_mark:Submit question pop-up modal

Once you have completed the required action for a question, the program will display a pop-up that indicates that you have submitted the question for grading. Click the OK button to continue to the next question in the exam.

{% hint style="info" %}
**Info**: Depending on your instructors preference, this pop-up may also display feedback that tells you whether you answered the question correctly or incorrectly. Additionally, some instructors allow a hint to be provided if a question is incorrectly answered.
{% endhint %}


# Test Bank Exams

Test Bank Exams are composed of multiple choice, true/false, and matching questions.

![Test Bank Exam Interface](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8HbydbeyYMG_HQeAdj%2F-M8Hi0jaPL7DWTY0JK_z%2FTestBankExam.png?alt=media\&token=4fa2e2fa-bebd-4d40-8912-f704c74dda37)

## The Test Bank Exam interface

### 1.:stopwatch:Exam timer

You can keep track of how much time has gone by while you are taking a test bank exam with the timer located in the upper right corner of the Exam page. The timer will count down to indicate how much time has gone by and how much time is left to complete the exam. If the test is not a timed test, the words "Not Timed" will appear in place of the timer.

### 2. :straight\_ruler: Text size

If you are having trouble reading the questions, you can easily change the size of the question text by clicking the Text size button, and toggling the **+** and **-** buttons to make the text the size that works best for you.

{% hint style="warning" %}
**Warning**: This will not change the size of the answer options.
{% endhint %}

### 3. :floppy\_disk: Save Exam button

If you would like to save your progress in the middle of taking an exam and return to finish it later, the **Save Exam** button will pause the countdown of the timer, prompt you to save the exam, and exit back to the Exam Title page. If you have clicked this button by mistake, the **Cancel** button will return you to the exam and continue the countdown of the timer.

{% hint style="info" %}
**Info**: This option may not be available for your exam. Your instructor controls the availability of saving and returning to an exam. All exam progress is always saved, but the **Save Exam** button allows you to return at a later time to finish.
{% endhint %}

### 4. :question: True or false questions

In a Test Bank exam, the questions will either come in the form of true-or-false questions or multiple-choice questions. You can answer true-or-false questions by selecting the radio button next to True if you believe that the questions statement is true, or the radio button next to False if you believe the statement to be false.

### 5. :bookmark\_tabs: Multiple choice questions

In a Test Bank Exam, the questions will either come in the form of true-or-false questions or multiple-choice questions. You can answer multiple choice questions by clicking the radio button next to the appropriate answer to each question. These questions may either be presented as statements with a blank word or phrase to fill, or as a question, each with a list of possible answers.

### 6. :octagonal\_sign: End Exam button

You can exit the Exam at any time by clicking the **X** in the top right corner of the exam screen or by clicking the **End Exam** button in the lower right corner of the screen. You will be prompted to click either **End Exam** if you are ready to submit this exam attempt to your instructor for grading, or to click **Cancel** if you would like to return to the exam.

{% hint style="warning" %}
**Warning**: Exiting the exam will end the exam and submit your score to the grade book. You will not be able to continue where you left off.
{% endhint %}


# Digital Credentials

Earning and sharing Badges and Certificates with SIMnet.

## :trophy: What are Digital Credentials?

Digital Credentials are sharable badges and certificates that can signal instructors, classmates, and future employers to your mastery of Microsoft Office applications. There are a number of different types of credentials to earn in SIMnet. You can view the list of available Digital Credentials :point\_right:[here](https://certificates.simnetonline.com/issuer/18189/groups) or view the application pathway collections :point\_right: [here](https://certificates.simnetonline.com/issuer/18189/pathways).

## :question: How do I earn Digital Credentials with SIMnet?

SIMnet provides two types of Digital Credentials: completion based Badges and achievement based Certificates.&#x20;

### :white\_check\_mark: 1. Completion based Badges

Completion based Badges are earned in the :point\_right:[Library](/students/getting-started/exploring-simnet/library) by completing all of the Let Me Try activities in an application set.

* Essential Skils credentials are earned by completing all of the Office level content in a SIMbook. Students in introductory courses may be able to earn 4 Essential Skills credentials.
* Advanced Skills credentials are earned by completing all of the Advanced level content in a SIMbook. Students in advanced courses may be able to earn 4 Advanced Skills credentials.

{% hint style="info" %}
**Note**: Your instructor can change the required activity from the Let Me Try to the Show Me or Guide Me. Typically this would only be done if you have specific accessibility requirements. Please visit the :point\_right: [Student Accessibility Guide](/students/getting-started/student-accessibility) for details.
{% endhint %}

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FfzsjeF8gRVoO2BmBl2xL%2FScreenshot%202025-12-18%20at%207.49.20%E2%80%AFAM.png?alt=media&amp;token=41dc188b-bbd6-482d-a24c-c51cf926b4fe" alt="Library view of completion based badges"><figcaption><p>Library view of completion based badges</p></figcaption></figure>

### :100: 2. Achievement based Certificates

Achievement based Certificates are earned by scoring a 90% or higher on Capstone :point\_right: [Projects](/students/assignments/projects) and Credentialed :point\_right: [Exams](/students/getting-started/exploring-exams/simnet-exams).

{% hint style="info" %}
**Note**: Your instructor needs to assign credentialed Projects and Exams for you to earn the Intermediate Applied Skills (Project) and Applied Expert Skills (Exam) credentials.

**Note**: Your instructor can increase the minimum score from the 90% minimum to earn a credential.
{% endhint %}

To earn an **Applied Intermediate Skills** credential, complete a Project attempt and score 90% or higher. Credentialed assignments contain a blue ribbon icon in the assignment list.

![The assignment tile view.](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9xCFJN_cINyrex4D53%2F-M9xCrSjfuduIex-5m8I%2FProfile_Credentials_c.png?alt=media\&token=eac8e310-a8a2-49b3-bb9e-9901c3c5bfea)

Once you complete an assignment at the required score threshold, the assignment score will display with a ribbon icon and the page will have a Credential in the upper right corner of the assignment view. Visit the :point\_right: [Profile](/students/getting-started/exploring-simnet/profile#earned-credentials) section for details on managing your Digital Credentials.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fa2YGDK04v5f8KFRdmjrd%2FScreenshot%202025-12-18%20at%207.51.16%E2%80%AFAM.png?alt=media&amp;token=8833ee56-589d-4769-b47b-6727daa11e6d" alt=""><figcaption></figcaption></figure>

To earn an **Applied Expert Skills** credential, complete an Exam attempt and score 90% or higher. Credentialed assignments contain a blue ribbon icon in the assignment list.

## :inbox\_tray: How do I receive an earned Digital Credential?

Once you complete the requirements to earn a Digital Credential SIMnet will  issue your Badge or Certificate and send you an email with additional instructions on how to share and interact with your Digital Credential. You can also click the share icon in the Digital Credential in SIMnet to access your collection of Digital Credentials.

## :globe\_with\_meridians: How do I share a Digital Credential?

Please view our video on how to access and share your SIMnet Digital Credential:

{% embed url="<https://www.youtube.com/embed/DR4t-Gh-Osc>" %}
Using SIMnet Credentials
{% endembed %}


# Running Windows on a Mac

How and why would you run Windows on a Mac.

## :window:Why do we need to run Windows on a Mac?

There are many reasons people might run Windows on a mac. Maybe you are a game enthusiast where you have a game that only runs on a PC and does not run on a mac. Because of this challenge you might want to think about installing a Windows Operating System on your mac so you do not have to go out and buy a new computer just to play your game.&#x20;

Installing Windows on a Mac will allow you to use multiple operating systems like Windows and Mac OS X to test and develop different software and applications in different user environments. To use SIMnet projects on a Mac you will need to install Microsoft Windows.

&#x20;In addition, you might want to use a productivity software such as Microsoft Office on your mac. Most businesses use the Microsoft version for their business. In fact, there are over a million businesses worldwide that use this version of office. Currently, the Mac version of office does not include a database to use such as Microsoft Access. If a user installs the Microsoft Office version on a Mac computer, they would not be able to use a database management system like Microsoft Access. To complete Access projects in SIMnet you will not be able to complete the projects without running Windows in one way or another.

Lastly, Macs are designed to be some of the best computers in the world in relation to the hardware that is included when they are built. Many of them are thin and light weight which allows them to be very mobile. Also, many Macs are so well designed that they can last a very long time and are durable.&#x20;


# Virtual Machines

What kinds of technology can support running windows on a mac.

## :apple: What kinds of technology can support running Windows on a Mac?

### :slot\_machine: **Virtual machines**

A virtual machine is actually a file that will run on software designed to mimic operating systems such as Windows and ChromeOS. It allows the user to borrow resources such as memory, hard drive space, and processors from their host machine in order to virtually create a Windows or Chrome environment. It is important to have a fast processor, lots of memory and hard drive space. The virtual machine option will allow you to create projects from SIMnet on your Mac by installing a Windows operating system. Some of the following options for using virtualization include:

### &#x20;:computer: **Parallels**

Parallels is a Virtual Machine designed to run on Apple products that you can install on your Mac to simulate a Windows or a ChromeOS operating system using virtualization software. There is a great guide :point\_right:[HERE](https://www.parallels.com/blogs/install-windows-on-mac/) to help install and configure parallels to use one of the supported operating systems. Once the installation is complete you will be able to complete SIMnet Microsoft Office projects.&#x20;

#### The following are system requirements for parallels:

![Parallels System Requirements](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FJJLxsT6DLJEmf0rgEtB3%2FPicture1.png?alt=media\&token=d755ac28-5ec3-48e7-9fa9-e2d78b7a0997)

&#x20;You can get Windows through the use of parallels by using following methods:

·       Have your own license key

·       Purchase a Windows license key directly from Parallels desktop

·       For free if your Educational institution is enrolled in :point\_right:[On the Hub](https://onthehub.com/download/free-software/windows-11-education-for-students/).

·       Special student pricing at :point\_right: [Microsoft](https://www.microsoft.com/en-us/education/products/microsoft-365?\&ef_id=CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE:G:s\&OCID=AID2200849_SEM_CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE:G:s\&utm_source=google\&s_kwcid=AL!11608!3!496816962402!b!!g!!%2Bmicrosoft%20%2Bstudent%20%2Bpricing!12270472007!123123766011\&gclid=CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE)

To store and open your Microsoft Office files on Parallels when you complete SIMnet projects you should read the following :point\_right: [solution](https://www.parallels.com/blogs/new-to-parallels-desktop/).

### &#x20;:desktop:VMWare Fusion

VMWare Fusion is an industry leader when supporting different operating systems through virtualization. They have been in business for 20 years. The software will support over 200 different versions of Linux and Windows. You can go :point\_right: [HERE](https://kb.vmware.com/s/article/2014097) to learn how to download, install and configure VMWare on your Mac. In addition, you can obtain a license to use VMWare fusion :point\_right: [HERE](https://customerconnect.vmware.com/web/vmware/evalcenter?p=fusion-player-personal). The Fusion software is another great solution to complete SIMnet projects for Microsoft Office if you have a Mac.

#### The following are system requirements for VMWare are:

| **VMware Fusion Version** | **Hardware Requirement**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | **Software Requirement**                                                                                                                                                                                                                                                                                            |
| ------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Fusion 12.X               | <p>·       All Macs launched in 2012 or later are supported except for the following:<br>2012 Mac Pro Quad Core using the Intel® Xeon® W3565 Processor.</p><p>·       The following are also supported with a <span data-gb-custom-inline data-tag="emoji" data-code="1f449">👉</span><a href="https://support.apple.com/en-in/HT208898">recommended graphic card that supports Metal</a>:<br>2010 Mac Pro Six Core, Eight Core, and Twelve Core.</p><p><strong>Note: Macs running on non-x86 processors/Apple Silicon Processors are not supported (Example: Apple Macs with M1 Chips)</strong></p> | <p>·       <strong>Fusion 12 is required on macOS 11 Big Sur and can also run on macOS 10.15 Catalina.</strong></p><p><em><strong>Note:</strong> Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.</em></p> |
| Fusion 11.5               | <p>·       All Macs launched in 2011 or later are supported except:<br>2012 Mac Pro “Quad Core” using the Intel Xeon W3565 Processor.</p><p>·       In addition the following are supported:<br>2010 Mac Pro “Six Core”, “Eight Core” and “Twelve Core”.</p><p>·       Minimum 4 GB of RAM</p><p>·       750 MB of free disk space for VMware Fusion and at least 5 GB for each virtual machine</p>                                                                                                                                                                                                  | <p>·       OS X 10.13 or later</p><p><em><strong>Note:</strong> Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.</em></p>                                                                                  |
| Fusion 11.1.1             | <p>·       OS X 10.12 or later</p><p>·       Operating system installation media (disk or disk image) for a virtual machine</p><p><em><strong>Note:</strong> Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.</em></p>                                                                                                                                                                                                                                                                      |                                                                                                                                                                                                                                                                                                                     |
| Fusion 10.X               | <p>·       OS X 10.11 or later</p><p>·       Operating system installation media (disk or disk image) for a virtual machine</p><p><em><strong>Note:</strong> Microsoft Windows is not included with VMware Fusion. Windows operating systems are available for purchase separately from Microsoft and other retailers.</em></p>                                                                                                                                                                                                                                                                      |                                                                                                                                                                                                                                                                                                                     |

&#x20;

You can get Windows for VMWare fusion by using the following methods:

·       Have your own license key

·       For free if your Educational institution is enrolled in :point\_right: [On the Hub](https://onthehub.com/download/free-software/windows-11-education-for-students/).

·       Special student pricing at :point\_right:[Microsoft](https://www.microsoft.com/en-us/education/products/microsoft-365?\&ef_id=CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE:G:s\&OCID=AID2200849_SEM_CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE:G:s\&utm_source=google\&s_kwcid=AL!11608!3!496816962402!b!!g!!%2Bmicrosoft%20%2Bstudent%20%2Bpricing!12270472007!123123766011\&gclid=CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE)

&#x20;To store and open your Microsoft Office files on VMWare Fusion when you complete SIMnet projects you should read the following :point\_right:[solution](https://docs.vmware.com/en/VMware-Fusion/12/com.vmware.fusion.using.doc/GUID-3C0EA5DA-98DD-4835-9C84-354472B25303.html).

### :tent: **Mac Bootcamp**

&#x20;Bootcamp is another way to install Windows on your Mac computer. It works by allowing you to setup your :point\_right:[hard drive](https://www.crucial.com/articles/pc-builders/what-is-a-hard-drive) into two :point\_right: [partitions](https://techmonitor.ai/what-is/what-is-a-partition-4963509#:~:text=A%20partition%20in%20personal%20computers,having%20a%20separate%20hard%20drive.). This will allow you to select either MAC OS X or Windows when you boot up your Mac. Once windows is installed, you can use Microsoft Office to complete SIMnet projects on your Mac. You can complete the installation of Bootcamp by clicking :point\_right:[here](https://support.apple.com/en-us/HT201468).

Please click :point\_right: [here](https://support.apple.com/en-us/HT201468) to learn about the system requirements for Bootcamp.

You can get Windows for Bootcamp by using the following methods:

·       Have your own license key

·       For free if your Educational institution is enrolled in :point\_right:[On the Hub](https://onthehub.com/download/free-software/windows-11-education-for-students/).

·       Special student pricing at :point\_right:[Microsoft](https://www.microsoft.com/en-us/education/products/microsoft-365?\&ef_id=CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE:G:s\&OCID=AID2200849_SEM_CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE:G:s\&utm_source=google\&s_kwcid=AL!11608!3!496816962402!b!!g!!%2Bmicrosoft%20%2Bstudent%20%2Bpricing!12270472007!123123766011\&gclid=CjwKCAiAg6yRBhBNEiwAeVyL0NzfI3NeA4NHCB2yhZnl-vAUi0uCG6AnxJO9UpR89d0uFsXTsTEPMRoCLYgQAvD_BwE)

&#x20;To store and open your Microsoft Office files from your Mac to Windows using Bootcamp when you complete SIMnet projects you should read the following :point\_right: [solution](https://www.howtogeek.com/189250/how-to-share-files-between-mac-os-x-and-windows-with-boot-camp/).


# Running a Windows Virtual Machine

How to run a Windows Virtual Machine.

Many users, especially students with Mac computers, run Virtual Machines to access Windows. This is especially helpful in courses that use Microsoft Access projects as the Access application is not available for Mac.

However, running a VM can cause issues in SIMnet. That is because a virtual machine only uses a portion of the computers processing power and memory.&#x20;

![Upload Failed message](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MNV5x3g7lDREnT9C2wi%2F-MNV6UiP5s1tfDx0saBQ%2FScreen%20Shot%202020-12-01%20at%204.03.12%20PM.png?alt=media\&token=53938ccf-85c4-41e2-affe-fababbd7f746)

When uploading Projects Assignment files or Resource Assignment file, students may receive an Upload Failed message. This occurs when the upload takes too long and the process is halted. The solution to this issue is to increase the available hardware for the Virtual Machine. Using the Virtual Machine's configuration settings, set the number of available **Processors** to **3** or greater. Set the amount of **Memory** available to **4 GB** or greater.

![Changing CPU and Memory settings in the Windows 10 VM](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MNV5x3g7lDREnT9C2wi%2F-MNV8zojHYKspwWrEbjI%2FScreen%20Shot%202020-12-01%20at%204.10.15%20PM.png?alt=media\&token=9e2c6b3a-0537-4918-880e-605ace1003fe)


# Remote Desktop

What is Remote Desktop and how can I use it with SIMnet?

## :desktop: **What is Remote Desktop?**

&#x20;Remote Desktop is available in the Windows Operating System that allows a user to remotely access another computer through the Internet. People can interact with the remote computer as if they were really there. Some of the benefits of using remote desktop are:

* Access the computer from anywhere.
* Use Windows from a Mac computer.
* Demonstrate how to use a software application.

### :notebook: **Instructions on how to use Remote Desktop Connection**

* When you are at home you will need to have a VPN connection to your University or College in order to connect to your home system.
* Once you login with the VPN client your home computer will become part of the campus network.
* You will need your PC computer name or IP address in order to connect to your home pc.

&#x20;Once you are ready to remotely connect to your Home Windows machine you can follow the instructions below:&#x20;

Assuming the computer you are using is running Windows 10:

1. &#x20;Click on the Start button >> Scroll down the Programs list to Windows Accessories >> Remote Desktop Connection.
2. Enter the provided computer IP as the Computer (this is your office computer’s full computer name e.g. TSS-FA-352.ad.yourschool.edu).
3. Click on "Show Options" in the lower left hand corner and enter your username as <username@ad.yourschool.edu> or yourschooldomain\username.
4. Click on Save and then click on the Connect button.

If you are using a Mac with macOS Catalina:

1. Open the App Store
2. Make sure you are signed in to the App Store with your Apple ID
3. In the Search box, type Microsoft Remote Desktop and click enter to begin the search
4. Click “Get” next to the Microsoft Remote Desktop 10 search result
5. Click “Install”
6. Microsoft Remote Desktop App will now appear in Applications
7. Click on Microsoft Remote Desktop to open the App
8. Click through any prompts until the Microsoft Remote Desktop App opens in its own window
9. Click “Add PC”
10. Enter the provided computer name in the “PC name:” text field (this is your office computer’s full computer name e.g. TSS-FA-352.ad.yourschool.edu)
11. Enter a “Friendly name:” in the corresponding text field (e.g. Office Computer at Work)
12. There are options you can choose to customize your remote experience.  Please consult with your local IT representative before making any custom changes.
13. Click Add
14. Your remote connection is now permanently added to the Microsoft Remote Desktop display window.
15. Click on remote connection you just created (e.g. Office Computer at Work)
16. Enter your University or College username and password to login.
17. Click Continue
18. Click Continue to the certificate prompt (possibly twice)
19. You are now logged onto your work computer

Once your computer is remotely connected using remote desktop you should be able to complete all of the SIMnet Assignments.


# Device Tips

Notes for using SIMnet on computers that don't have Windows installed as the main Operating System

SIMnet works seamlessly with Windows computers. The Microsoft Office content taught by SIMnet was created by Microsoft who also creates the Windows Operating System. However, SIMnet can be used by a variety of systems to effectively complete your course in the right circumstances.

## Using SIMnet on a Mac

Macs can seamlessly complete the vast majority of SIMnet coursework. There are a few areas where using a Mac can cause issues:

1. When using the Function Keys F1-F12, Mac keyboards require holding the Fn key before pressing the desired function key. This is because Mac computers have their F keys automatically set to control things like speaker volume and screen brightness. The F Keys can be set to use standard function keys by going to the System Preferences menu and selecting Keyboard and clicking the **Use F1, F2, etc. keys as standard function keys** check box.
2. The Microsoft Access application is not available for Mac. To complete assignments using Microsoft Access you will need to use a separate computer or set up a Virtual Machine to run Windows 10 on your Mac. Your school may offer access to a virtual machine but this is not available through SIMnet.
3. To-right click on a Mac press and hold the Control key while you click an item using your mouse or trackpad. You can also set up additional Control-click options for your mouse or trackpad.
   1. To Control-click items using only your mouse, you can change its settings.
      1. On you Mac, choose Apple menu ![](https://help.apple.com/assets/65A8106E7C69B635140E606E/65A81072C0272B1FFA02DE51/en_US/2f77cc85238452e25cb517130188bf99.png) > System Settings, then click Mouse ![](https://help.apple.com/assets/65A8106E7C69B635140E606E/65A81072C0272B1FFA02DE51/en_US/c72dc08d7ff473cbcb05cfb79b442e59.png) in the sidebar. (You may need to scroll down.)
      2. Click the “Secondary click” pop-up menu on the right, then choose an option.

         You can choose to click the right or left side of the mouse surface, whichever is most comfortable for you.
   2. To Control-click using only your trackpad, you can change its settings.
      1. On your Mac, choose Apple menu ![](https://help.apple.com/assets/65A8106E7C69B635140E606E/65A81072C0272B1FFA02DE51/en_US/2f77cc85238452e25cb517130188bf99.png) > System Settings, then click Trackpad ![](https://help.apple.com/assets/65A8106E7C69B635140E606E/65A81072C0272B1FFA02DE51/en_US/a9229f450fd3818cdc5f06595bff68d2.png) in the sidebar. (You may need to scroll down.)
      2. Click the “Secondary click” pop-up menu on the right, then choose an option.

         You can choose to Control-click by clicking with one or two fingers.

## On a Chromebook

Chromebooks are fully compatible with SIMnet Lessons, Exams, SIMpaths, and SIMbooks. Auto-graded project assignments are only compatible with Chrombooks if the project is labeled as **Office Online** and require using Microsoft  365 in your web browser. Check with your instructor about whether or not they are assigning these projects before you select a chromebook for your course. Using Office Online, Google applications, or other browser-based applications like Office will not work for Project assignments.

Chromebooks also have limitations when using the Function Keys. To use F keys on a Chromebook keyboard users must hold the Search button and the corresponding Here are the appropriate key combinations to use Function Keys:

| Key | Option 1   | Option 2                                                                                                                                                                                                                    |
| --- | ---------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| F1  | Search + 1 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FRxeESe5ulQOvBvrFCX5B%2Fimage.png?alt=media\&token=80a99bb3-003b-46fe-be8a-d8970997fcfb) |
| F2  | Search + 2 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fy1xc4Fp4hiHVyS5biUB0%2Fimage.png?alt=media\&token=6216eb1c-0bd1-4c61-8a48-e9345a39e03f) |
| F3  | Search + 3 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FTuqem2MlktS5M20CHSQw%2Fimage.png?alt=media\&token=9897e033-f2dd-4a7c-abb5-e9b9eb41ceac) |
| F4  | Search + 4 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FGQQWSwXnNnJv3RdmnSPj%2Fimage.png?alt=media\&token=faf3aaf9-7943-4d58-80df-fad5d3f5f96c) |
| F5  | Search + 5 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FwM00gFCHKX3iZEGeW2He%2Fimage.png?alt=media\&token=f6d50035-103b-47d6-a3ff-08f4b0c5c493) |
| F6  | Search + 6 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FuktWmeTCLAMF3xLoBF8o%2Fimage.png?alt=media\&token=fa0409af-7d4b-468c-b36a-664c8d63aa22) |
| F7  | Search + 7 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FVID3tshAFcS5mtEOcI1O%2Fimage.png?alt=media\&token=51c8b7fe-369a-4206-8989-f89ba4e23114) |
| F8  | Search + 8 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fctefew1Xp6PPqjDB4piW%2Fimage.png?alt=media\&token=fcbadcb0-d95e-4cf4-b960-c3535e695626) |
| F9  | Search + 9 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FM0Fcnfz6e8RUfkPNFYVf%2Fimage.png?alt=media\&token=e6b605c9-6f1b-4bb9-9a1f-8db701ec8716) |
| F10 | Search + 0 | Search + ![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FfSbg4TraArrqKEMhmn5H%2Fimage.png?alt=media\&token=84531a27-a0ce-42e4-938e-e15d014f9b3c) |
| F11 | Search + - |                                                                                                                                                                                                                             |
| F12 | Search + + |                                                                                                                                                                                                                             |

## On a Windows 10 Virtual Machine

Virtual Machines running Windows 10 can work effectively with SIMnet. This is an effective method for using the Microsoft Access application on your Mac computer. However, running a Virtual Machine is not a straightforward task and may be best suited when suggested by your school.

A Virtual Machine is a computer within a computer. As such, it has lower power than the computer that is being used to run the Virtual Machine. Users may have issues running their virtual machines if the Virtual Machine is not given enough computing power. When using a Virtual Machine, set the number of available **Processors** to **3** or greater and set the amount of **Memory** available to **4 GB** or greater. If you are having issues with your Virtual Machine see :point\_right: [Running a Windows 10 Virtual Machine](/students/getting-started/running-windows-on-a-mac/virtual-machines/running-a-windows-10-virtual-machine)


# Student Accessibility Guide

The Accessibility Guide for Students with Disabilities is intended for blind and visually impaired students and others who use assistive technology.

{% hint style="info" %}
**Info**: The fully accessible PDF version of this help toic is available in the link below.
{% endhint %}

{% file src="/files/-MMuYRzbg9O51zgq0yl0" %}
SIMnet Student - Accessibility Guide
{% endfile %}

{% hint style="info" %}
**Info**: The fully accessible PDF version of the SIMnet Student - Instant Help guide is available in the link below.
{% endhint %}

{% file src="/files/-MCNlJLgfv5l46LsQ9kt" %}
SIMnet Student - Instant Help Accessible PDF
{% endfile %}

SIMnet has been carefully designed to support students with disabilities, including the physically impaired, deaf or hard of hearing, those with learning or cognitive disabilities, and the blind and visually impaired. This guide offers tips for using SIMnet with a disability.

## **What browser should I use?**

SIMnet supports the latest version of the following browsers: Firefox, Edge Chromium, Chrome, and Safari. We recommend reviewing the list of supported browsers published by your screen reader. Each screen reader supports a different set of browsers and browser versions. It’s very important that your screen reader supports your browser. View the :point\_right: [The Home Page](/students/getting-started/home-page#8-system-requirements) System Requirements check for details.

## **How do I turn on high contrast mode?**

SIMnet has a special color theme to increase the color contrast that many low vision students need to differentiate colors. Be sure to enable this setting prior to getting started by visiting the Student Profile link located on the upper right hand corner of the website after signing in. The setting can also be turned on from within a SIMbook or Lesson using the Accessibility Options dialog. High Contrast mode will only need to be enabled one time, and will remain in place for all subsequent website visits. View the :point\_right: [Profile](/students/getting-started/exploring-simnet/profile#high-contrast-theme) section for details.

## **How do I use browser zoom and OS zoom and magnification?**

Students who would like to zoom their screen are advised to use their OS display scale settings to increase the size of the information on screen. However, zooming past a certain magnification threshold may make the window too small to display all information on simulated questions without scrolling.&#x20;

Text size and line-spacing can also be adjusted from within SIMbooks and Lessons using the Accessibility Options dialog. Similarly, in the Let Me Try and Exam windows, the text size can be changed without altering the size of other controls on the page.

## **How does SIMnet handle double- and triple-clicking?**

For SIMnet exercises requiring the user double-click or triple-click a control, the standard click commands can be pressed multiple times to register the action. Also, when keyboard input is detected, the default Windows double-click delay is slowed by 50%.\
In addition, while most screen readers allow the use of both **Enter** and **Space** for activating controls, often doing the same thing as a mouse click, some of them only support both for certain control types or have a separate keybinding for click. For example, in NVDA spacebar will click buttons but not links and in VoiceOver Enter will activate most controls but clicking requires **Control+Option+Space**. In general, if you find the control activation key you typically use doesn’t click, try the alternate activation key.

## **How does SIMnet handle right-clicking?**

For SIMnet GuideMe activities that ask the user to right-click a certain control, the standard context menu shortcut can be used by keyboard users.

## **How should screen readers be used to navigate SIMnet?**

Tabbing is a common way of navigating using a screen reader, however, it is limited. By default, using the **Tab** key allows access to Links and Buttons, but other elements such as headers, cannot be accessed by pressing **Tab**.. We recommend using native screen reader methods for quick access to certain elements on the page. For example, with JAWS, hitting the **R** key cycles through Landmarks/Regions and hitting the **H** key cycles through available headers.

In general, throughout SIMnet, buttons will correspond with an action and links will be used to navigate to different pages and views. For this reason, it helps to use native screen reader keybindings to cycle through links or buttons, depending on what you want to do. For example, when using NVDA in a SIMbook, the **K** key can quickly focus the Exit link at the end of the navigation region or the Previous/Next Page links at the bottom of each page.\
Most components that shift focus, such as menus and dialogs, can be exited in multiple ways, like exit/dismiss buttons or the **Esc** key. Certain dialogs are designed to not be dismissible by any student, however, such as those that prevent access to a SIMbook during a closed-book exam. In these situations, exit/dismiss buttons will be missing, shortcuts like **Esc** will not work, and students must select one of the options provided in order to proceed.

## **Where can I find additional information regarding accessibility?**

Most schools have dedicated accessibility teams and resources. We recommend that you first seek additional help or information directly from your schools accessibility team.


# Text To Speech

Use SIMnet's built-in screen reader to read your SIMbooks, Lessons, Exams and Projects

SIMnet offers a built-in text reader that will read your assignment text without the need to download or install any additional software. The text reader is available in SIMbooks, Lessons, Projects, Exams and the Exam and Lesson portions of SIMpaths. SIMbooks and Lessons also have the added Translation feature.

## SIMbooks and Lessons

When you navigate to your SIMbook or Lesson assignment or Library book, the Text To Speech button is available in the upper right corner. You can click on the button directly or press the Tab key once to select it.

![The Text To Speech button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FsSw0jBYTvOrqDpc8wGiY%2FScreen%20Shot%202022-06-02%20at%2010.33.13%20AM.png?alt=media\&token=3c2d7529-8ad8-4b68-a73c-36c1360d9d0d)

### Controlling Text To Speech for the Page

Clicking on the button begins the audio at the top of the page, working through the entire page. When the audio player begins

![Text To Speech Player](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FIgcu4BWzd3e0ANoMdn1r%2FScreen%20Shot%202022-06-02%20at%2010.49.41%20AM.png?alt=media\&token=52ef0e29-ce33-4985-a5c1-356477e8a69e)

1. The **Pause/Resume** button starts the text reader and pauses it, holding the current location on the screen.
2. The **Stop** button stops playing. Upon resuming text, the reader will begin at the top of the screen.
3. The **Volume** button controls the volume of the audio. Clicking the button brings up the **Volume** slider which you can click and drag to raise and lower the volume of the speech.\ <img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FC71tpFo51LF6INN7TYtf%2FScreen%20Shot%202022-06-02%20at%2010.33.53%20AM.png?alt=media&amp;token=210b10f3-6137-46a8-aac1-b916408d52a9" alt="" data-size="original">
4. The **Reading Speed** button controls the speed of the text. Clicking the button brings up the **Reading Speed** slider which you can click and drag to raise and lower the speed of the speech.\ <img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FPjCZPqAkSctjG9Dzjgxk%2FScreen%20Shot%202022-06-02%20at%2010.33.59%20AM.png?alt=media&amp;token=05c0fab7-83df-43c9-9a6c-0d2df5e499a7" alt="" data-size="original">
5. The **Close Player** button will stop speech and minimize the player to the top right corner of the page.

### Controlling Text To Speech for A Selection

If you would only like to hear audio for an individual portion of the page, you can select the text you would like to conver to speech directly. Select the text you would like to hear by clicking and dragging across all of the desired text.  Below the text you will see a mini player popup. Click the **Listen to this selection text** button in the middle of the player to hear the selected text. The reader will stop at the end of the highlighted selection.

![Highlighted text pop up](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fo4jRt6rYoocsAFL0wT7X%2FScreen%20Shot%202022-06-02%20at%2010.34.23%20AM.png?alt=media\&token=517a335c-88b0-4b98-b3b6-d86ba2bd60b1)

### Translating A Selection

You can use the **Translate this selection** button to translate the selected text in your SIMbook and Lesson. Select the text you would like to translate and click the **Translate this selection** button.&#x20;

![The Translate This Selection button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F3daPcdOgfdrGrPJBEyLy%2FScreen%20Shot%202022-06-03%20at%208.58.52%20AM.png?alt=media\&token=f7b674e2-aa86-4159-b40f-fe871775d1a2)

{% hint style="danger" %}
All translations are generated by software powered by Google Translate. As such there may be issues with the translation as compared with a translation prepared by a human translator.
{% endhint %}

Select the language you would like to translate the selected text into. There are 22 different translation options. Once you have selected your desired language, review the note about automatically generated translations and select **I Understand** to dismiss the note.

![Selected Text Translated to Spanish](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fk9Clr4NuJ8YSMyPaC1W8%2FScreen%20Shot%202022-06-03%20at%208.59.10%20AM.png?alt=media\&token=78d560e7-9781-4e43-a0d1-6962b0b47755)

Use the controls to **Play**, **Stop**, **Increase text size**, **Decrease text size**, **Change volume of speech**, and **Change reading speed**. You can also increase the size of the window to take up the entire screen and close the window using the controls in the upper right corner.

## Projects

Text To Speech is available for all SIMnet Project instructions. Above the instructions, click the **Listen to the project instructions** button to begin playback of the project instructions.

![The Listen to the project instructions button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F8NfO5jgO6cCJHw3I0mSo%2FScreen%20Shot%202022-06-02%20at%2011.15.48%20AM.png?alt=media\&token=5db388d7-628f-4f57-a214-31968324ce38)

Once you have clicked the **Listen to the project instructions** button, the playback controls appear in the upper right corner of your project instructions.&#x20;

* The **Pause/Resume** button starts the text reader and pauses it, holding the current location on the screen.
* The **Stop** button stops playing. Upon resuming text, the reader will begin at the top of the screen.
* The **Volume** button controls the volume of the audio. Clicking the button brings up the **Volume** slider which you can click and drag to raise and lower the volume of the speech.\ <img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FC71tpFo51LF6INN7TYtf%2FScreen%20Shot%202022-06-02%20at%2010.33.53%20AM.png?alt=media&amp;token=210b10f3-6137-46a8-aac1-b916408d52a9" alt="" data-size="original">
* The **Reading Speed** button controls the speed of the text. Clicking the button brings up the **Reading Speed** slider which you can click and drag to raise and lower the speed of the speech.\ <img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FPjCZPqAkSctjG9Dzjgxk%2FScreen%20Shot%202022-06-02%20at%2010.33.59%20AM.png?alt=media&amp;token=05c0fab7-83df-43c9-9a6c-0d2df5e499a7" alt="" data-size="original">
* The **Close Player** button will stop speech and minimize the player to the top right corner of the page.

Each instruction also has its own **Listen to project step instruction** button that you may click to hear just that instruction. The button appears to the right of each project instruction.

![Listen to project step instruction buttons](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FWfSFuo6vo8BU8V0WncUi%2FScreen%20Shot%202022-06-02%20at%2011.57.57%20AM.png?alt=media\&token=bff436f6-8914-4b70-a0c2-f14e094d63dd)

## Exams

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FtRTNbBzFYjkWoA8Ig9yD%2FScreen%20Shot%202022-06-02%20at%2012.01.19%20PM.png?alt=media\&token=635fb4dd-4834-4842-8d40-379c7dccd428)

You can play the text for each Exam question by clicking the **Listen to the instructions** button to the right of each question. The player will play back the text for each question.


# Self Registration

Self Registering for SIMnet with a registration code or using courtesy access.

The steps to register for SIMnet are similar whether you have a code, would like to buy a code online, or are requesting courtesy access. To begin, navigate to your school's SIMnet specific URL.

{% hint style="success" %}
Find your school's SIMnet specific URL by visiting [https://simnet.mheducation.com](https://simnet.mheducation.com/). If you're unable to find your school's URL, please contact our [customer support team.](/students/important-links/mh-support)
{% endhint %}

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F52W4JjS5XvavuIEZbinR%2FScreenshot%202026-05-08%20at%204.18.34%E2%80%AFPM.png?alt=media&amp;token=9e0f1042-71a4-41a2-8708-074e1cda409f" alt=""><figcaption><p>Enter your school specific URL, then Go to Sign In</p></figcaption></figure>

Click **Sign up** to create an account.

{% hint style="danger" %}
If your school log in page does not include the Sign up option that means that your school would like you to register for SIMnet through the school directly. Speak with your instructor about how to best register for your SIMnet course.
{% endhint %}

![To Register for SIMnet, Click Sign up](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fwq8K7ulxtWugA2zjev3F%2FScreenshot%202026-05-08%20at%204.12.58%E2%80%AFPM.png?alt=media\&token=d3598856-6415-4ed4-b3b5-51918e6f72a3)

### 1. :school: Create a new SIMnet Student Account

Fill in all of the required information on the screen, including your **First Name, Last Name, Email, Student ID, Username** and **Password**.&#x20;

When filling in your email address, you may receive the notification, "This email is already in use. You may already have an existing SIMnet account, visit the [recovery page](https://staging.simnetonline.com/sp/accountrecovery) to recover your credentials."&#x20;

You may continue to use one email address for multiple SIMnet accounts, but it is recommended only have a single SIMnet account at a time. Click the link to the recovery page if you already have an account.&#x20;

You must click the check box at the bottom to agree to the [Terms of Use](https://www.mheducation.com/terms-use/international.html) and [Privacy Center](https://www.mheducation.com/privacy.html).

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F5eU6mn4PYpN3gTNOhG1C%2FScreenshot%202026-05-08%20at%204.12.31%E2%80%AFPM.png?alt=media\&token=14e7ab3e-fbf5-4020-b15e-cb0109d89869)

### 2. :woman\_raising\_hand: Add SIMnet Products

Once you have created an account, you may gain access to your SIMnet textbooks by paying for access directly only, activating a registration code, or using Courtesy Access.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FmABWNKOf4QgbfAui8bm3%2FPicture1.png?alt=media&amp;token=a235fa78-247f-40d5-af6d-f46d6da3454a" alt=""><figcaption><p>Products tab view</p></figcaption></figure>

{% tabs %}
{% tab title="Pay For Access" %}
Your school may elect to make offers available for you to purchase your course materials directly online with your credit card. Click :point\_right: [**Buy Online**](/students/registration/buy-online) to view the offers available at your school.
{% endtab %}

{% tab title="Add A Registration Code" %}
If you purchased a textbook or a redemption code at your school's bookstore, type the code into the **Code** text box. Once you have finished typing in the code, click the **Add My Code** button.

&#x20; After successfully adding a code you will get a confirmation window that will return you to your Assignments screen or Registration screen.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fk5FG0jBar4NkVFQtr8Jf%2FScreen%20Shot%202023-12-08%20at%202.53.01%20PM.png?alt=media&amp;token=e3d983f9-20b6-4160-bd89-d1ba453ab6e4" alt=""><figcaption><p>Registration Successful</p></figcaption></figure>
{% endtab %}

{% tab title="Courtesy Access" %}
If you are not sure what to purchase for your course or are waiting on financial aid, you can access course materials for a brief trial period before you need to purchase access. Courtesy Access is available for each course you are enrolled in. You must enroll in a course first to activate Courtesy Access.

![Courtesy Access button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FiRqZ5GrYpO59CtgJCbd2%2FScreen%20Shot%202022-06-01%20at%202.26.11%20PM.png?alt=media\&token=4b01ac2c-b980-4160-91ff-9a4c287b280e)

{% endtab %}
{% endtabs %}

The Offers tab displays all of the available offers to purchase a new SIMnet code online. Each code type offers a different textbook at a different price. Review your selection carefully before purchasing. Click the **Purchase** button to purchase your code.

{% hint style="danger" %}
The textbook for the Microsoft Application, "Access Database" is not offering access to your course, it is offering that textbook. Only select the Access Database offer if you are taking a course on databases.
{% endhint %}

### 3. :school\_satchel: Enroll in a class

On the **Courses** tab you can see all courses you are currently enrolled in. If you are not enrolled in any courses, you will see No Data in the **Enrolled Courses** section. Click the **Add a course** button to review the available courses at your school.

![The student has not enrolled in any courses](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FNblfiaVMfi3xVm1BAcHD%2FScreen%20Shot%202022-06-01%20at%202.24.33%20PM.png?alt=media\&token=7e2de23e-5f6c-4e62-bcfc-83ff7b8f4cd2)

Select from the **Available Courses** menu the courses you would like to enroll in by clicking the **+ Enroll** button. You may filter your options by selecting a **Campus** from the drop-down menu or typing in a course name in the **Filter available courses...** text box. If a couse is not avaiable in the *Enrollment Availability* column, your instructor will need to add you to that course.

![Filter by selecting your campus or typing your course name](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FyJBmBwQgWR6fL7J9M8JJ%2FScreen%20Shot%202022-06-01%20at%202.47.18%20PM.png?alt=media\&token=fd9ce8da-a40b-435c-9ad7-91137cc68d76)

A confirmation notification will appear. If you have already activated a code or courtesy access,  you will receive a notification that will guide you to **View Assignments** in your course.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FCViTg1R4TcD7OEStVDhE%2FScreen%20Shot%202023-12-08%20at%202.28.46%20PM.png?alt=media&amp;token=f5cd229b-672a-4d9d-8b7b-ec221dae379a" alt=""><figcaption><p>Enrollment success, view assignments</p></figcaption></figure>

If you have not yet purchaed acccess or activated courtesy access, you will get a notification that will guide you to purchae a code or get courtey access.&#x20;

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F6m5hdd9q13l8rNdaMyOi%2FScreen%20Shot%202023-12-08%20at%202.31.41%20PM.png?alt=media&amp;token=cff6508d-ef97-4542-b298-ba291ddc85a3" alt=""><figcaption><p>Erollment successful, review license option</p></figcaption></figure>

Once you have enrolled, the course will appear in your **Enrolled Courses** list. You can activate courtsey access by clicking on the **Activate Courtesy Access** button. You can remove your enrollment in a specific course by clicking the **x Remove** button.

![Enrolled Courses with a Course selected](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FrcFEPMsE5trGQJ2AYNNr%2FScreen%20Shot%202022-06-01%20at%202.25.57%20PM.png?alt=media\&token=87c0d703-3ef1-48eb-a7b0-7b78c866fb9e)


# Buy Online

Purchasing a SIMnet license online for instant access.

If you have already completed your [Self Registration](https://help.simnetonline.com/students/registration/self-registration) and would like to purchase a code online follow the steps below. If you have not registered for SIMnet yet, please follow the [Self Registration](https://help.simnetonline.com/students/registration/self-registration) guideline.

## **Offers**

The Offers section lists each purchase offer available to your school or course. If you have not yet purchased a registration code from your bookstore or had it included in your school's course fee, you can pay for registration online using a credit or debit card.

{% hint style="success" %}
**Note**: Upon successful completion of the purchase process your SIMnet product will be automatically applied to your account.
{% endhint %}

### 1. :shopping\_cart:Review your school’s Offers

To view to the Offers available at your school, click **Your Name** in the upper right corner of SIMnet to view your profile pages. Select the **Offers** tab to view the licenses you already have. Click the **Purchase** button for access to the offers available at your school.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FFKWRqo0ItJD0p6kqBgay%2FPicture1.png?alt=media&amp;token=9df3f45b-ccb9-4b5f-a6f4-39b795800479" alt=""><figcaption><p>Click the Offers button to select from available products</p></figcaption></figure>

### 2. :woman\_student: Login to your McGraw Hill account (not always required)

In some cases SIMnet doesn't have record of your McGraw Hill identifier and if you already have a McGraw Hill account with the same email address used in SIMnet you will be prompted to Sign In.

{% hint style="success" %}
**Success**: Sign In with your McGraw Hill password, not your SIMnet or LMS password.
{% endhint %}

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FXiLp11cn8E2y7YoYnSgX%2FScreenshot%202023-05-10%20at%2010.40.29%20AM.png?alt=media&amp;token=ffb7de54-2d62-447d-923b-c9dd8ac5e31e" alt=""><figcaption><p>McGraw Hill Sign In</p></figcaption></figure>

### 3. :house: Enter your Billing Address

Enter your name, address details, and phone number. Click **Review Order** when you have finished.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FwZkdV8r2YDR28vN5CUUr%2FScreenshot%202023-04-24%20at%201.04.29%20PM.png?alt=media&amp;token=6b3ecba9-0763-4605-aea6-9709dd44738d" alt=""><figcaption></figcaption></figure>

### 4. 🔘 Review your order

Review your order details to ensure that you have selected the desired option. Click the **Payment** button.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fo7fBFuK1ts6APxda733g%2FScreenshot%202023-04-24%20at%201.08.55%20PM.png?alt=media&amp;token=f1da53b6-be40-4311-b6c5-2f39e9874b96" alt=""><figcaption><p>Order confirmation</p></figcaption></figure>

### **5. 💰 Payment** &#x20;

Enter your purchase details using any of the supported payment options. Review your options and click **Place Order** after entering your payment details. You will be returned to your SIMnet profile upon completing your purchase.

Your SIMnet purchase will be automatically applied to your account at the time you complete your order.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FrJMxQKuRW0vqEBNwESm9%2FScreenshot%202023-04-24%20at%201.10.19%20PM.png?alt=media&amp;token=037b26ca-691c-40ab-8fd4-0d85c11d4bfb" alt=""><figcaption><p>Order payment screen.</p></figcaption></figure>

## Returns

{% hint style="warning" %}
**US Returns**: If you attend a school in the United States you may request a refund by visiting the :point\_right: [returns website](https://mhedu.force.com/CSOM/s/website-product-return).

**International Returns**: If you attend a school outside of the United States, please contact your local :point\_right: [McGraw Hill Customer Support team](https://www.mheducation.com/global-sites.html)
{% endhint %}


# Resetting Your Password

How to reset your SIMnet password if you are having trouble logging in

{% hint style="success" %}
Find your school's SIMnet specific URL by visiting [https://simnet.mheducation.com](https://simnet.mheducation.com/). If you're unable to find your school's URL, please contact our [customer support team.](/students/important-links/mh-support)
{% endhint %}

If there is an issue with your credentials when you log in, you will get a notification that there was a problem with your Username or Password. Make sure you entered your Username correctly. Then review your password by clicking the eye icon if you are comfortable displaying your password in your current location.

To recover your password, click the **Forgot your password?** link on the sign-in page.

![The login issue message](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FtA9jnwnjkoRebgTdWfW5%2FScreenshot%202026-05-07%20at%203.04.34%E2%80%AFPM.png?alt=media\&token=89d422d8-27b2-4aac-bf50-f8ea8d714ed5)

You can recover your password using your **Username, Email** or **Student ID**. Click the drop-down arrow next to in the text box with **Username** and select the desired option. Any selection will work, depending on what information you have access to. Enter your account information.&#x20;

![The Account Recovery and Password Reset page](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FUO8eDscNO4171pJJcDuX%2FScreenshot%202026-05-07%20at%203.02.38%E2%80%AFPM.png?alt=media\&token=a436def5-31bc-4507-9f98-bd8ba8f84628)

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FwENberUgFbvVDv5ay0ON%2FScreenshot%202026-05-07%20at%203.02.52%E2%80%AFPM.png?alt=media&amp;token=4a3bc032-3fca-4af8-b95d-0a1fdcf15029" alt=""><figcaption><p>The identification method dropdown list</p></figcaption></figure>

Once you have successfully entered your information, check the email address associated with your SIMnet account to find an email from **SIMnet Account Services** with the subject line **\[SIMnet] Username and Password Recovery**.

![Successful Account Recovery and Password Reset notification](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FoM4A1sw9XSOeN8IS0LF3%2FScreenshot%202026-05-07%20at%203.16.18%E2%80%AFPM.png?alt=media\&token=498e377c-9ca8-4731-9f29-729008a6304f)

Click the **Reset Password** button to reset your password. This email can only be used for 24 hours and can only be used once. If you have to recover your password again, you will need to restart this process.

![The Reset Password email](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FIMUmHkLjXLVCx3Lr2n85%2FScreenshot%202026-05-07%20at%203.20.07%E2%80%AFPM.png?alt=media\&token=a7fe36f8-57af-42a6-93e2-891d555143f1)

Enter your new password in the **Password** text box. Your new password must meet these requirements:

* Password should not have space characters
* Password should have at least one lowercase character
* Password cannot be same as username
* Password cannot be same as email
* Password should be minimum 9 characters length
* Password cannot contain more than four same characters consecutively
* Password should have at least one uppercase character
* Password should have at least one digit

Click the **Update password** button.

![The New Password page](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F8Z0WN5wg6K8nXCWsI9iV%2FScreenshot%202026-05-07%20at%203.22.52%E2%80%AFPM.png?alt=media\&token=d0b82a00-0d6e-41b1-9c3d-0e6f9944bdbd)

If you have successfully entered a password that meets the requirements, you will get a confirmation that your password reset was successful. Click the **Go back to sign in** button to return to your school's sign in page and enter your account information.

![The Password has been reset confirmation](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FLirskWlmCCaX5xOT2zgi%2FScreenshot%202026-05-07%20at%203.23.49%E2%80%AFPM.png?alt=media\&token=dc96a99b-3666-4434-b202-4d9a999dd347)


# LMS Integrations - Student Pairing

SIMnet supports a variety of LMS integration options with Blackboard, Canvas, D2L, and Moodle.

Registering for SIMnet directly from your school's Learning Management System (LMS) is simple 1 or 2 step process depending on the type of integration your school uses.

{% hint style="info" %}
:notebook: **Note**: These steps only need to be completed once to setup the connection between your LMS account and your new SIMnet account. Further logins from your LMS will go directly to SIMnet.
{% endhint %}

## :link: 1. Click on the SIMnet link from your LMS

Locate and click on the McGraw Hill Campus link, SIMnet assignment, or SIMnet link in your LMS to start the process.

{% tabs %}
{% tab title="Canvas" %}

### Canvas - Deep Integration

1\. Login into your Canvas account and navigate to your Canvas course.&#x20;

2\. Click on **Assignments** or **Modules** or **McGraw Hill SIMnet** link in the left navigation menu. Each class may have selected a different location in Canvas to place the SIMnet link.

![Canvas Deep Integration SIMnet link](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1xTXo_5_InbgsWs1c%2F-MA24de_apxeUnWqYT7W%2FScreen%20Shot%202020-06-17%20at%2012.21.49%20PM.png?alt=media\&token=e23d5826-5b89-47f6-843a-7d5429ad2539)
{% endtab %}

{% tab title="Blackboard" %}

### Blackboard - Deep Integration

1\. Log into your Blackboard account and navigate to your Blackboard course.&#x20;

2\. Click on **Content** link in the left navigation.

![Click Content link.](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MJcP3g9kHuWWR-HDDIA%2F-MJcPm1FncsXVC5TC8gm%2FMcGraw-HillSIMnetBlackboardDeepIntegrationStudentPairing2.png?alt=media\&token=57a82709-142b-4ad3-a929-b6887f8828fc)

3\. Click on a SIMnet assignment link.

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MJcP3g9kHuWWR-HDDIA%2F-MJcQNysbOrbvcKh7BTS%2FMcGraw-HillSIMnetBlackboardDeepIntegrationStudentPairing3%20\(1\).png?alt=media\&token=b5822523-4301-49e3-a097-78ea6c8daecc)
{% endtab %}

{% tab title="D2L" %}

### D2L - Deep Integration

1. Log into your D2L Brightspace account, navigate to your D2L Brightspace course, locate the SIMnet assignment in the course, and click on the SIMnet assignment
   {% endtab %}

{% tab title="Moodle" %}

### Moodle - Deep Integration

1. Log into your Moodle account, navigate to your Moodle course, locate the SIMnet assignment in the course, and click on the SIMnet assignment
   {% endtab %}

{% tab title="MH Campus Tool" %}

### MH Campus Tool - Classic Integration

1. Click the **SIMnet SIMgrader** button.

![MH Campus Tool Link](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1xTXo_5_InbgsWs1c%2F-MA2476yHTzw8m7bGVwr%2FScreen%20Shot%202020-06-17%20at%2012.19.28%20PM.png?alt=media\&token=dfaab0c2-709f-4542-ae37-a65e34c845bc)
{% endtab %}
{% endtabs %}

## :new: 2. Create a new account or sign in with an existing account

You will be prompted to either create a new SIMnet account or sign in with an existing SIMnet account. Depending on your school's setup, some fields may need to be input to complete the registration. Click **Create Account** or **Sign In** to complete the pairing process.

{% tabs %}
{% tab title="Create New" %}
![Create New account view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1xTXo_5_InbgsWs1c%2F-MA26A2M2-WEBG5WPf3c%2FIntegration_LMSStudents3.png?alt=media\&token=f1da6116-f87d-41e0-b525-2d41044c806e)
{% endtab %}

{% tab title="Use Existing" %}
![Use existing account view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1xTXo_5_InbgsWs1c%2F-MA2643iQ4T4atArEDwa%2FIntegration_LMSStudents2.png?alt=media\&token=65ff9ed9-7cde-4532-a9b9-87b18b8d7882)
{% endtab %}
{% endtabs %}


# Blackboard - Partner Cloud

Registering for SIMnet from Blackboard Partner Cloud

{% embed url="<https://play.vidyard.com/k5fGPC8ZcxQvMKARCtFQTV.html>" %}
Blackboard Partner Cloud Video
{% endembed %}


# Blackboard - MH Campus

Registering for SIMnet with the Blackboard MH Campus tool

{% embed url="<https://play.vidyard.com/7MScuNudJhzoqNfVJiWcQz.html>" %}
Blackboard MH Campus Video
{% endembed %}


# Canvas - Deep Integration

Registering for SIMnet with Canvas Deep Integration

{% embed url="<https://play.vidyard.com/ihWtpoBdTpz1skcgEiogPu.html>" %}
Canvas Deep Integration Video
{% endembed %}


# Canvas - MH Campus

Registering for SIMnet with the Canvas MH Campus tool

{% embed url="<https://play.vidyard.com/gdUvRKNctV8EZiN4WfCzEw.html>" %}
Canvas MH Campus Video
{% endembed %}


# D2L - Deep Integration

Registering for SIMnet with the D2L Deep Integration

{% embed url="<https://play.vidyard.com/gY6t3DczYdX7DZQ1QQDikn.html>" %}
D2L Deep Integration Video
{% endembed %}


# D2L - MH Campus

Registering for SIMnet with the D2L MH Campus tool

{% embed url="<https://play.vidyard.com/WAEexMPwXza4V2KUC3he4z.html>" %}
D2L MH Campus Tool Video
{% endembed %}


# Moodle - MH Campus

Registering for SIMnet with the Moodle MH Campus tool

{% embed url="<https://play.vidyard.com/UZ2iWBnArnCFhenWA55k6H.html>" %}
Moodle MH Campus Tool Video
{% endembed %}


# Enabling 3rd party cookies

Accessing SIMnet from your school's Canvas or Blackboard page requires you to allow cookies from SIMnet. To do this you need to activate 3rd party cookies on your bowser. Review the steps below for your browser and OS

### Windows

{% tabs %}
{% tab title="Chrome" %}
In your Chrome browser,

1. Open the settings menu by clicking **More** at the top right, and selecting **Settings**.
2. On the left menu, select **Privacy and security** then click **Cookies and other site data**.
3. Select either **Allow all cookies** or **Block third-party cookies in Incognito** as you prefer.
   {% endtab %}

{% tab title="Firefox" %}
In your Firefox browser,

1. Click the **Open menu** button in the upper right corner of the browser. Select **Options**.
2. Click **Privacy and Security** on the left menu.
3. Select the **Custom** radio button in the *Enhanced Tracking Protection* section and deselect the **Cookies** check box.&#x20;
   {% endtab %}

{% tab title="Edge" %}
In your Edge browser,

1. Click the **Settings and more...** button in the upper right corner of the browser. Select **Settings**.
2. Click **Privacy & Security** on the left menu.
3. In the *Cookies* section, select the **Don't block cookies** option from the drop-down menu.
   {% endtab %}
   {% endtabs %}

### Mac

{% tabs %}
{% tab title="Chrome" %}
In your Chrome browser,

1. Open the settings menu by clicking **More** at the top right, and selecting **Settings**.
2. On the left menu, select **Privacy and security** then click **Cookies and other site data**.
3. Select either **Allow all cookies** or **Block third-party cookies in Incognito** as you prefer.
   {% endtab %}

{% tab title="Firefox" %}
In your Firefox browser,

1. Click the **Open menu** button in the upper right corner of the browser. Select **Preferences**.
2. Click **Privacy and Security** on the left menu.
3. Select the **Custom** radio button in the *Enhanced Tracking Protection* section and deselect the **Cookies** check box.&#x20;
   {% endtab %}

{% tab title="Edge" %}
In your Edge browser,

1. Click the **Settings and more...** button in the upper right corner of the browser. Select **Settings**.
2. Click **Privacy and Services** on the left menu.
3. In the *Tracking Prevention* section, deselect the on/off toggle in the upper right corner of the section to turn off tracking prevention.
   {% endtab %}

{% tab title="Safari" %}
In your Safari browser,

1. Select **Safari** in the top menu and select **Preferences**.
2. Select the **Privacy** tab.&#x20;
3. Ensure both the **Website tracking** check box and the **Cookies and website data** check box are deselected.
   {% endtab %}
   {% endtabs %}


# Enabling Pop-Ups

How to enable pop ups in your browser

{% tabs %}
{% tab title="Chrome" %}

* Open the **Chrome menu** at the top right.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FvzHrNlotTxxb6T0BQuoA%2FScreen%20Shot%202022-12-15%20at%201.16.59%20PM.png?alt=media&amp;token=5efee680-6571-4bf4-be95-e651be53e121" alt=""><figcaption></figcaption></figure>

* Select **Settings**.
* Select **Privacy and Security** in the left side menu.
* Select **Site Settings**.
* Select **Pop-ups and redirects**.
* Select **Add** next to *Allowed to send pop-ups and use redirects*.
* Input the specific page URL and select **Add**.
  {% endtab %}

{% tab title="Firefox" %}

* From the Firefox menu, select **Settings**.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2Fp9FABOZ7lbaawfFAvxxP%2FScreen%20Shot%202022-12-15%20at%201.21.12%20PM.png?alt=media&amp;token=7a29dfa0-ec36-4590-868a-9c196ee79241" alt=""><figcaption></figcaption></figure>

* Select **Privacy & Security** from the left-side menu.
* Under *Permissions*, select **Exceptions** next to *Block pop-up windows*.
* Input the specific page URL.
* Select **Save Changes**.
  {% endtab %}

{% tab title="Edge" %}

1. Open the **Settings and more** menu at the top right of the window.
2. Select **Settings**.
3. Select **Cookies and site permissions**.
4. Select **Pop-ups and redirects**.
5. Next to *Allow*, select **Add**.
6. Enter the specific page URL.&#x20;
7. Click **Add**.
   {% endtab %}

{% tab title="Safari" %}

1. From the Safari menu, select **Preferences**.
2. Select **Pop-up Windows** from the left side menu.
3. From the w*hen visiting other websites* drop-down menu, select **Allow** to allow all pop-ups from all websites.
4. Alternatively, you can select **Block and Notify** to receive a notification whenever a pop-up has been blocked. From there, you'll have the option to allow exceptions as needed.&#x20;
   {% endtab %}
   {% endtabs %}


# LTIA Integrations - Student Pairing

The SIMnet LTIA Integration registration and pairing process for students.

Registering for SIMnet directly from your school's Learning Management System (LMS) is simple 1 step process.

{% hint style="info" %}
:notebook: **Note**: These steps only need to be completed once to setup the connection between your LMS account and your new SIMnet account. Further logins from your LMS will go directly to SIMnet
{% endhint %}

## :link:  1. Click on the SIMnet Assignment link from your LMS

Locate and click on any SIMnet assignment to start the registration and pairing process.

{% tabs %}
{% tab title="Canvas" %}

### Canvas

1\. Login into your Canvas account and navigate to your Canvas course.&#x20;

2\. Click on any **SIMnet** **Assignment** from the **Assignments** or **Modules** left navigation menu. Each class may have selected a different location in Canvas to place the SIMnet Assignment.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FWrKaTIS8UaDFSARPmZlu%2FScreen%20Shot%202022-12-14%20at%208.41.12%20PM.png?alt=media&amp;token=063e8227-09ba-4d74-a3f9-751d622ac9fb" alt=""><figcaption><p>Canvas Student View</p></figcaption></figure>
{% endtab %}

{% tab title="Bb Ultra" %}

### Blackboard Ultra

1. Login to your Blackboard account and navigate to your SIMnet course.
2. Select the Content section and click the title of any SIMnet assignment.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FwuEJlFIy7NRONEzBdwV5%2FScreen%20Shot%202022-12-15%20at%2011.34.17%20AM.png?alt=media&amp;token=b32982ea-fb39-4e8f-aa95-acccef7c94ea" alt=""><figcaption><p>Content area</p></figcaption></figure>
{% endtab %}

{% tab title="Bb Original" %}

### Blackboard Original

1. Login to your Blackboard account and navigate to your SIMnet course.
2. Select the Content section and click the title of any SIMnet assignment.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2F6CtAxXaoKRP3r7HOAdRA%2FScreen%20Shot%202022-12-15%20at%2011.38.11%20AM.png?alt=media&amp;token=4b026bfb-6c3c-44fb-a0f8-c38bc85fee84" alt=""><figcaption><p>Content Area</p></figcaption></figure>
{% endtab %}

{% tab title="D2L" %}

### D2L - Brightspace

1. From your D2L SIMnet course select the **Content** link from the top navigation.
2. From the module with SIMnet assignments click the assignment title.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FKrIqn3jO168ImiVcB4Pq%2FScreenshot%202023-02-07%20at%204.59.28%20PM.png?alt=media&amp;token=cae1c16c-dab9-4a16-9e81-bfde5ae939fa" alt=""><figcaption><p>D2L Course Content Module</p></figcaption></figure>
{% endtab %}

{% tab title="Moodle" %}

### Moodle

1. From your Moodle SIMnet course click the assignment title.

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FqFxT16OP8reE0D2WordV%2FScreenshot%202023-02-07%20at%205.04.11%20PM.png?alt=media&amp;token=96d89b27-ee33-42d1-843e-c390ef1bbab3" alt=""><figcaption><p>Moodle SIMnet Assignment Link</p></figcaption></figure>
{% endtab %}
{% endtabs %}

## :new:2. Create a new SIMnet account or sign in with an existing account.

You will be prompted to either create a new SIMnet account or sign in with an existing SIMnet account. Depending on your school's setup, some fields may need to be input to complete the registration. Click **Create Account** or **Sign In** to complete the pairing process.

If you already have a SIMnet Student account you would like to pair with, click the link to Sign In instead.

{% tabs %}
{% tab title="Create Account" %}

### Create Account

To create a new SIMnet account, please review the McGraw Hill Terms of Service, Terms of Use, and Privacy Policy and Click **Create Account** to complete the pairing proces&#x73;**.**

If you already have a SIMnet account you would like to pair with, click the link to Sign In instead.

{% hint style="info" %}
**Note**: SIMnet will email your username and a generated password in case you need to Sign In directly to the SIMnet URL.

**Note**: If SIMnet already has your email address on file at the selected SIMnet URL, you will be directed to Sign In instead of creating a new account.
{% endhint %}

{% hint style="warning" %}
**Warning**: If your email address is not availalbe for use as a SIMnet username you will be prompted to select a differnt username to create your new SIMnet account.
{% endhint %}

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FZYUBTZfPJA0AH3kSZqu6%2FScreen%20Shot%202022-12-14%20at%208.44.41%20PM.png?alt=media&amp;token=f4580f66-07b1-479e-96b3-f5877d698d6f" alt=""><figcaption><p>Create Account View</p></figcaption></figure>
{% endtab %}

{% tab title="Sign In" %}

### Sign In

To pair with an existing SIMnet account click **Sign In** to complete the pairing process. If you would like to create a new SIMnet account click "Create a new account."

<figure><img src="https://509646706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4GzdqvglIbnG5_9XCo%2Fuploads%2FYwyskuNSEZWHVIgScI3H%2FScreen%20Shot%202022-12-14%20at%208.50.13%20PM.png?alt=media&amp;token=1fa941dc-d817-4d54-874c-70f2723b57c8" alt=""><figcaption><p>Sign In Form</p></figcaption></figure>
{% endtab %}
{% endtabs %}


# Inclusive Access

Inclusive Access types, first day access, and opting out.

Inclusive Access is an activation option your school or course can enroll in that provides first day access for all students where the cost of SIMnet is included as a course fee by your school.

{% embed url="<https://play.vidyard.com/U2uaX4vBtyd9bFANWva1Lh.html>" %}
Inclusive Access
{% endembed %}

## :sunrise\_over\_mountains: Inclusive Access Types

SIMnet supports a variety of Inclusive Access activation methods. The specific method used by your school is selected by the unique needs of your course.

### :cool: LMS Integration Activation (Code Pool)

Schools that integrate SIMnet with their Learning Management System (LMS) such as Blackboard, Canvas, D2L, or Moodle have an option to automatically activate student accounts when students complete the pairing process. For this method, your school has pre-determined the type of SIMnet license you need and SIMnet will automatically issue you a code from the "pool" of codes they purchased on students behalf. Please visit the :point\_right: [Integrations](/students/registration/registration-integration) section for details.

### :roller\_coaster: Import Process Activation

Schools that don't integrate SIMnet with their Learning Management System (LMS) still have the option to use Inclusive Access. For this method, your instructor will create your SIMnet account for you and have it activated from the "pool" of codes they purchased on your behalf.

### :dart: Class Level Activation

Schools that have a variety of different classes available in the same SIMnet URL may require a class level activations for Inclusive Access. For this method, a license will be applied to your SIMnet account based on your enrolled classes. This option takes about 15-minutes to complete after enrolling in SIMnet. While you wait, feel free to use Courtesy Access while you wait for your access to be automatically applied to your SIMnet account.

## :outbox\_tray: How do I opt out?

You may opt out of Inclusive Access either in your Learning Management System (LMS) or directly with your school. Once you opt-out of SIMnet you will have to either enter a valid registration code or :point\_right: [Purchase Online](/students/getting-started/exploring-simnet/profile#1-buy-online-access) as the activation your school purchased on your behalf will be revoked.


# Returns & Exchanges

SIMnet is available for purchase from a number of locations and some may or may not be able to process a return or exchange.

## :credit\_card: Returns for Online Purchase

If you purchased SIMnet from the Buy Online/Offers links within SIMnet, and you have not used SIMnet, you may be eligible for a refund. Visit the following website to initiate the return process:

> Returns website :point\_right: <https://mhedu.force.com/CSOM/s/website-product-return>

If you did not purchase directly from the SIMnet website, you will need to contact the place where you purchased the license to inquire about return or exchange policies.&#x20;

If you purchased a code or license online from the McGraw Hill website, please review your invoice or receipt and follow the instructions provided on returns.

## :recycle: Exchanges

If you purchased a single application SIMnet code and registered for the wrong application, McGraw Hill technical support can help you switch applications. Visit the :point\_right: [Getting Support](/students/important-links/mh-support) section for details.

If you purchased the wrong code from your school bookstore or another seller, you will need to contact the place where you purchased the code to inquire about return or exchange policies.


# Restrictions

Assignment level restrictions based on dates, passwords, and Internet location.

There are a number of reasons why you may not be able to access an assignment in SIMnet. These restrictions are set by your instructor as they set up your course.&#x20;

## :key: **Password**

Your instructor may want to ensure that students are only accessing an assignment once they receive a password. In the manner your instructor chooses they will share the password with you. You will need to correctly input the password in order to access your assignment.

![Assignment locked by password](https://lh4.googleusercontent.com/Efldqay5h8L5B-aPz0l90sQn4NYlKkq0YfqDC5UumAT9vLaJqXSWwvV1XO19dQcIr_RZmblN5UgXgRjLNi-v7mQ0ubhjUIyIHhRyh1YPLgnfLPk6SYTYqPcqKDSTsnNg2FnwRlS5)

Enter the password your instructor has supplied and click the **Unlock assignment** button.

## :map: **Location**

Your instructor may want to ensure that you are taking an assignment from a certain location. In this case, your instructor will restrict your access to certain IP addresses. This is typically the case when you are required to take assignments from your school’s computer lab.

If you are taking an assignment that is restricted by IP address you might not even notice if you only open the assignment in the appointed location. If you open the assignment from the incorrect location, you will see this restriction:

![Assignment locked by location](https://lh5.googleusercontent.com/0s-_tS8YwaGIer6hL2HEY1djECmp8d9of4j5gOS35PuO5RoeqzOTvxv_-zBcog5QEOqUW105AK0AqYVUEzxCo6-jcDIAWkgbwKbhVjHfO_W7rEAORiihQbe5rG618PKs7TVD0rzs)

You must open your assignment from your instructor's pre-selected location to access this assignment.

## :calendar\_spiral: **Time/Date**

Your instructor may want to ensure that students are covering the same material at the same time. For example, you may start each course meeting with a quiz. Your instructor may limit each of these quizzes to the first 10 minutes of class. You may or may not be able to see these assignments ahead of the appointed time. If you can see the assignment but it is not yet available because it is not the appropriate time, you will see this restriction:

![Assignment locked by time and date](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MWAx_Wzc2Gr_GPHI2PM%2F-MWAyQgpP0OE4S1bfF63%2FScreen%20Shot%202021-03-19%20at%203.32.15%20PM.png?alt=media\&token=93dcc5fc-e3cd-4e46-867d-7ba80ad59519)

To access this assignment you will need to wait until the appointed *Start Date* noted for the assignment.

Assignments may also be restricted by the End Date of the course. If your End Date or Due Date occur after the end of the course, they will no longer be accessible once the course has ended.

## :package: **Course Materials & Missing Modules**

To access your course materials in SIMnet, you need to purchase access to the required books in the course. You may purchase the wrong access, or your instructor may inadvertently assign materials that are not part of the books you purchased for class. If you can’t access the materials assigned to your class because you do not have the correct books, you will see a missing modules restriction:

![Missing modules view.](https://lh3.googleusercontent.com/qzFvNwASnoBxMFOoTZVUcuy4YcGRaJNa5NzTLWDII9x_5YDK-MzrT8Ofq01lce6jueoynZj5pBt2dit0rBO4C3RK9F-f2gCbwL-q_G77YLRPG1qcYI1bdF_SXSMvpCobZQyIsQ7K)

To remedy this issue you should first speak with your instructor to determine whether or not you should have access to this assignment and how.<br>


# Lessons

Opening Lessons and viewing Lesson progress.

The Lesson assignment view allows you to open the Lesson and view your progress.

![The Lesson assignment view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7Il7N5ObPVFBJG661l%2F-M7IpBuqT_DZnN6smrz4%2FLessonResults.jpg?alt=media\&token=37d4c72d-e461-439e-9d84-ac5fd1dc038e)

## Assignment Details

### 1. :book: Assignment title

The assignment title appears at the top of the lesson view. This title has been customized by your instructor.

### 2. :books: Course name

The name of the course in which you are currently enrolled appears directly below the lesson title. If you are enrolled in more than one course, be sure the correct name appears to ensure you are taking the correct lesson.

{% hint style="info" %}
**Info**: You may see **Personal Assignment? Yes** where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
{% endhint %}

## Opening the Lesson

### 3. :clipboard: Open the Lesson

The **Take Lesson** button will appear at the top of the view and opens the Lesson from the beginning. Visit the :point\_right: [Exploring SIMbooks & Lessons](/students/getting-started/exploring-simbooks) section for details on completing a lesson assignment.

### 4. :airplane\_departure: Open a specific task

A specific task can be opened by clicking the **task title** and the Lesson will open directly to that task. Visit the :point\_right: [Exploring SIMbooks & Lessons](/students/getting-started/exploring-simbooks) section for details on completing a lesson assignment.

## Viewing Progress

### 5. :white\_check\_mark: Completed task

A green check mark appears in the *Completed* column for all tasks that have been completed in the lesson. A progress meter also provides an overview of the percent complete.

### 6. :white\_medium\_square: Incomplete task

An empty checkbox appears in the *Completed* column for all tasks that have not been completed in the lesson.

### 7. :information\_source: More details

More detailed information about each task can be found by clicking the **View task details** button. The dialog that appears indicates the type of each task and if it has been completed. If a task has been completed, the date and time of completion is also included.


# Custom Lessons

Creating and opening custom lessons created from an exam.

A Custom Lesson is created based on the questions you answered incorrectly in an exam and can be useful for practicing the skills that you find more challenging. You can create as many Custom Lessons as you need and they are always available to use as study guides for upcoming tests or to use for review.

## Creating a Custom Lesson

![The Create Custom Lesson button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7DpSAlh77Ui-bcFFUS%2F-M7DsVWnhoNV4GDYpxGF%2FCustomLesson2.JPG?alt=media\&token=0a9c1fa5-5e0a-498a-b56b-b986025a1730)

### 1. Create a Lesson from your exam results

Once you have completed an exam, the **Create Custom Lesson** button will appear near the top of the exam results screen. When you select it, SIMnet will automatically build related lesson content for all of the questions you answered incorrectly and create a new Custom Lesson. Simply click the button, enter a name for the Custom Lesson, and click the **Create Custom Lesson**.

{% hint style="info" %}
**Info:** The Create Custom Lesson feature may not be available for your exam. This feature needs to be enabled by your instructor.
{% endhint %}

## Taking a Custom Lesson

Custom Lessons can be found in the Study Materials section of the Library.&#x20;

![Viewing a Custom Lesson in Study Materials](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7N5dZ2Q3zxEdM4HbiP%2F-M7Nuzm1vFpECgZDFMaM%2FTakingCustomLesson.JPG?alt=media\&token=4dc1ba0f-e027-4f14-b34b-7db668221a44)

### 1. :book: Original Exam title

The **Created From** column shows the exam title from which the Custom Lesson was created.

### 2. :page\_facing\_up: Custom Lesson title

The **Title** column lists all of the Custom Lessons you have created. Click a Lesson title to go to the results screen.

### 3. :rocket: Open the Lesson

Click the rocket to open the Custom Lesson.

{% hint style="info" %}
**Info:** You can also launch a Custom Lesson directly from the Exam Results screen.
{% endhint %}


# SIMbooks

Opening, viewing, and completing SIMbook assignments

The SIMbook assignment view allows you to open the SIMbook and view your progress.

![The SIMbook Assignment view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8HEDtr0VtR4-t-Z9aN%2F-M8HEkBRxxDhbWUn_8E2%2FSIMbook.JPG?alt=media\&token=1d069ce7-6b02-4d93-8a83-8db9f39c8b10)

## Assignment Details

### 1. :book: Chapter title

The title of the SIMbook chapter appears at the top of the SIMbook assignment view.

### 2. :books: Course name

The name of the course in which you are currently enrolled appears directly below the chapter title. If you are enrolled in more than one course, be sure the correct name appears.

{% hint style="info" %}
**Info**: You may see **Personal Assignment? Yes** above your course name. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
{% endhint %}

### 3. :calendar: Start date, due date, and end date

If you instructor has enabled a start date, due date, and/or end date for your assignment, it will appear in the top right corner of the SIMbook assignment view.

## Opening the SIMbook

### 4. :green\_book: Open the SIMbook

The **Open SIMbook** button will appear at the top of the view and opens the SIMbook from the beginning. Visit the :point\_right: [Exploring SIMbooks & Lessons](/students/getting-started/exploring-simbooks) section for more details on completing  SIMbook assignments.

### 5. :airplane\_departure: Open a specific task

A specific task can be opened by clicking the **task title** and the SIMbook will open directly to that task.

## Viewing Progress

### 6. :information\_source: More details

More detailed information about each task can be found by clicking the **View task details** button. The dialog that appears indicates the type of each task and if it has been completed. If a task has been completed, the date and time of completion is also included.

### 7. :white\_medium\_square: Incomplete task

An empty checkbox appears in the *Completed* column for all tasks that have not been completed in the SIMbook.

### 8. :white\_check\_mark: Completed task

A green check mark appears in the *Completed* column for all tasks that have been completed in the SIMbook. A progress meter also provides an overview of the percent complete.


# Exams

Opening and viewing Exam results and creating Custom Lessons.

The Exam assignment view allows you to open the Exam and view Exam attempt results.

![The Exam assignment view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7DlufHC234-L1kiZCi%2F-M7Dp69hmhmjIK-koc7r%2FExamwithResult.png?alt=media\&token=7d482967-f697-49cd-8cfb-19a85cacda9a)

## Assignment details

### 1. :books:Course name

The name of the course in which you are currently enrolled appears directly below the assignment title. If you are enrolled in more than one course, be sure the correct name appears to ensure you are taking the correct Lesson.

{% hint style="info" %}
**Info**: You may see **Personal Assignment? Yes** where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
{% endhint %}

## Opening the Exam

### 2. :microscope:Exam details

The Exam details section displays the following: the number of questions, the number of times you are allowed to attempt the Exam, the amount of time you are allotted per attempt, and the status of the Exam attempt that can be opened.

To open the Exam, click the **Take Exam** button. Once the Exam is opened, click the **Start Exam** button to begin the exam. The exam timer doesn't begin until you start the exam. Visit the :point\_right: [Exploring Exams](/students/getting-started/exploring-exams/simnet-exams) section for details on completing an exam assignment.

Once you click Take Exam you will see a new window that includes the details of your exam as set by your instructor. You will need to click the **I agree that I have complied with the ingegrity policy as outlined by my school and the course syllabus** check box before you can click the **Start Exam** button and begin your exam.

![Your Exam Details](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MWB26ROa4czSfS7hfNL%2F-MWB2aOoMSfTvFz9XyKQ%2FScreen%20Shot%202021-03-19%20at%203.51.18%20PM.png?alt=media\&token=a39fa1df-2671-4384-aa3c-c261ea870070)

### 3. :rewind:Previous attempts

You can view previous Exam attempts that you have already completed under the *Previous Attempts* section at the bottom of the page. This section displays results for each submitted Exam attempt, the date on which you completed the Exam, and the score you earned for that attempt. The link associated with each attempt number appears on the left side of this section if you wish to view the specific results of each question in the Exam.

If you have not yet taken the Exam, a message displays at the bottom of the *Previous Attempts* section letting you know that there are no visible scores because the assignment has not yet been submitted.

{% hint style="info" %}
**Info**: If the attempt link is not clickable and/or the score is reported as N/A this means your instructor has delayed the ability for you to view the results until a later date. Often times these results will become available to view once all students and classes have completed the Exam.
{% endhint %}

## Viewing Exam results

A detailed results view for each Exam attempt is available and provides an overview of your score and each question attempt.

![The Exam Results view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7DslkJQi-chpC0mq59%2F-M7Dv-dzNiwexweuUQjr%2FExamResults.png?alt=media\&token=ae6dafdf-8512-44c2-b942-25f891ba9552)

### 1. :100:Your Exam score

The scores for each Exam attempt is represented as a percentage and as a fraction of the number of questions you answered correctly out of the total number of questions. This score represents the raw score earned on your Exam attempt.

{% hint style="warning" %}
**Warning**: The Exam score may not represent your final grade for this assignment. Your instructor may have customized the grading criteria used to determine the final grade. Please view your grade book in the :point\_right: [Grades](/students/getting-started/exploring-simnet/grades) section for your final grade.
{% endhint %}

### 2. :question:The attempt and question numbers

The Exam attempt number and the number of questions in the Exam are displayed below the score you earned on that attempt.

### 3. :art:Creating Custom Lessons

To fine tune your knowledge for a particular subject, you can create a Custom Lesson based on the incorrect questions on your Exam attempt by clicking the **Create Custom Lesson** button. View the :point\_right: [Create a Custom Lesson](/students/assignments/lessons/create-a-custom-lesson) section to learn more.

{% hint style="info" %}
**Info**: Your instructor may have disabled the create Custom Lesson feature and it may not be available on all Exam attempts.
{% endhint %}

### 4. :eyeglasses:Question results

The question results section provides details on the submitted answers on a question-by-question basis. Each question result provides the question number, the question, the number of points earned per question, whether or not the question was answered correctly, and the answer that was submitted.

{% hint style="info" %}
**Info**: Your instructor may have disabled the ability to see the detailed question-by-question results.
{% endhint %}

### 5. :file\_cabinet:Question attempt history

You can review the grade history for each question attempt by clicking the **History** button located to the next to the question details. The Grade History pop-up presents the question number, the attempt number, the date and time, an indication that the question was answered either correctly or incorrectly, and the submitted answer.

{% hint style="info" %}
**Info**: If more than one attempt was made, this pop-up will display with the all of the information for each attempt.
{% endhint %}

![The grade history pop-up view.](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M7DslkJQi-chpC0mq59%2F-M7Dw8j3Ko8QOpgqqbWe%2FGradeHistory.png?alt=media\&token=9865b645-01ee-462f-9cf0-73e6e044d3fb)


# Projects


# Assignment

View and complete Project assignments, acknowledging Best Practices guide

The Project assignment view allows you to download, upload, and submit a Project for grading.

## Viewing the Best Practices Guide

When you open a project assignment for the first time, you will be required to acknowledge that you have read the best practices guide before you can continue to the project. View the :point\_right: [Best Practices](/students/assignments/projects/best-practices) section for details.

### **1.** :closed\_book: **Acknowledgement of Best Practices guide**

Before you begin a project, you will be expected to read the Best Practices guide to improve your experience of completing a project. It will inform you of what is expected of you while completing and submitting a project for grading. For more information, you can view the :point\_right: [Best Practices](/students/assignments/projects/best-practices) section.

### 2. :printer: Print Best Practices

If you wish to access the Best Practices guide for offline reference, the Print button will allow you to print or save to PDF.

## Completing Project Assignments

Project assignments require three basic steps: 1. Downloading the required files, 2. Completing your project in Microsoft Office and uploading to SIMnet, 3. Submitting your project for grading.&#x20;

{% tabs %}
{% tab title="SIMnet" %}
![The Project page](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9JgL_aMXV_g1901aGD%2F-M9JxPPDPdc5U6vlC05T%2FUploadProject.png?alt=media\&token=edabc318-a643-4f76-a128-e51d562ae9e8)
{% endtab %}

{% tab title="SIMnet 2016" %}
![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9dchn8gNt0tBQ59cbK%2F-M9sEOF0TuTcPe1lCwpG%2FDownloadProject2016.png?alt=media\&token=acc587a8-bcfc-4da5-8ec4-2c2d8ef8a045)
{% endtab %}
{% endtabs %}

### 1. :arrow\_down: Download the start file

You can begin working on a project by clicking the **Start File** link to download the file you will be working with.

### 2. :arrow\_up: Upload completed project file

You can save your in-progress work as well as your completed work by clicking the **Upload my file** button. You can also drag the file you want to upload onto the Projects page, which will automatically upload it.

{% hint style="info" %}
**Note**: If you receive an error indicating your file doesn't contain your unique signature, ensure you upload the same file obtained from the Start File link in SIMnet. Using a project file from your SIMbook, instructor, or other sources will not contain the digital fingerprint required to associate the submission with your student record.

:point\_right: View the [Common Mistakes](/students/assignments/projects/common-errors) section for additional details on upload errors.
{% endhint %}

{% hint style="warning" %}
**Warning**: SIMnet uses digital fingerprinting technology to ensure the integrity of project submissions. Project submissions that contain fingerprints from other courses, students, schools, or projects will either be rejected upon upload or an Integrity Violation will be raised for your Instructors review.
{% endhint %}

### 3. :100: Submit file for grading

After you have uploaded your completed project file, you can submit it for grading. Once you have submitted your project, SIMnet will immediately grade and submitted the result to your grade book.&#x20;

{% hint style="warning" %}
**Warning**: You must submit your completed project file prior to the assignment due date or you will not receive a grade even if you uploaded your file. SIMnet will **not** submit your project automatically.
{% endhint %}

## Viewing Project Instructions and Results

### 4. :jigsaw: Instructions

You can  toggle between Windows and Mac instructions for a project depending on what kind of computer and operating system you are working on. The instructions are located on the lower portion of the screen, and you can document your progress by checking off the steps you have completed. The next instruction will be highlighted for you.

{% hint style="info" %}
:notebook: **Note**: By default, the toggle will automatically match the computer type you're working from.
{% endhint %}

### 5. :rewind: Previous attempts

After you have completed a project, you will be able to view your previous attempts for that project by switching to the previous attempts page. This page will show you how many times you have completed that particular project, the dates and times you submitted each attempt, a copy of your submitted file, and the score you earned on each attempt. For more information, you can view the :point\_right:  [Results](/students/assignments/projects/results) section.

### 6. :bulb: Best practices

While you are working on a project, you have the ability to view the Best Practices guide to ensure you are using the recommended methods of completing the project. For more information, you can view the :point\_right: [Best Practices](/students/assignments/projects/best-practices) Projects section.


# Timed Projects

How to review and complete timed project assignments

## Completing Timed Projects

![Start Timed Project](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9sUnxWtugmGcbCAHPF%2F-M9sWrPrqItJEvnO6J-N%2FTimedProject.png?alt=media\&token=8cbf1f74-f044-43cb-8159-a8020b832c86)

When you open a timed project assignment for the first time, you will be required to acknowledge that you have read the best practices guide before you can continue to the timed project. View the :point\_right: [Best Practices](/students/assignments/projects/best-practices) section for details.

After you have acknowledged that you have read the Best Practices guide, the Timed Project Start page will display the number of given attempts, attempts you have left, the time limit, and the Start Timed Project button. When you click the Start Project button, the timer will begin to count down from the given amount of time to zero.

## Completing a Timed Project

![The Timed Project assignment view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9sUnxWtugmGcbCAHPF%2F-M9sX7-I4dvRy-wQ-umB%2FTimedInstructions.png?alt=media\&token=8128e15b-38dd-4f48-9705-858c4cc5edf2)

### 1. :arrow\_down: Download start file

When you first start your timed project the start file automatically downloads. You can also begin working on a timed project by clicking the **Start File** link to download the file you will be working with.

{% hint style="warning" %}
**Warning:** The amount of time it takes to download the file is included in the time it takes to complete the project.
{% endhint %}

### 2. :stopwatch: Attempts and timer

The date and time by which the project should be completed appears at the top of the instructions page of the timed project. The timer appears below this, and counts down to zero from the given amount of time for the project.

### 3. :arrow\_up: Upload and submit file for grading

When you have finished the timed project and it is time to submit, you can upload your work for a grade by dragging your saved file onto the page, or by clicking the **Upload and Submit** button. This will submit your Timed Project to your instructor.

{% hint style="info" %}
**Note**: Timed projects automatically submit your project for grading once the upload completes.
{% endhint %}


# Results

Reviewing your project submission seeing grade, reviewing results, downloading submission file, pdf

## Reviewing Your Results

![2019 Project Results](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9sFgHrCROupeDBUqg-%2F-M9sTNd1XAWMLcYSAGYb%2FProjectResults.png?alt=media\&token=1d1ff924-aba4-4c11-a400-9db1fc072dc2)

### 1. :100: Score

You can view the score for a project after you have uploaded and submitted it for grading. Your grade will appear as a percentage as well as a fraction to indicate how much of the project you are comfortable with and what you may still need to work on.

### 2. :arrow\_down: Download your submitted file

For your reference, you may download the file submitted for grading.

### 3. :information\_source: Project attempt information

The name of the file you submitted appears underneath your score. The file name contains your unique name signature, the project name, and the file type.

If your instructor has permitted one single project submission attempt, the attempt number will be 1. If your instructor has permitted multiple attempts for the submission of the project, this number will change depending on how many times you have submitted a file for grading.

Finally, the application that was required to complete the project will appear, to indicate whether you used the recommended program to complete the project.

### 4. :clipboard: Learning Objectives

Each part of the project instructions cover a different learning objective for that chapter within the textbook. As you complete the project, you are graded according to whether you completed the instructions associated with the objectives correctly, incorrectly, or partially.

### 5. :file\_cabinet: Feedback and Solution File

The solution file is a pre-created document that represents what the end file of the project should look like. This representation will point out the areas that should have been changed as well as the objectives associated with the change made to that part of the document.

When your project is graded, it is compared to this file. If it is made available to you, you can download the solution file as a PDF by clicking the Download Solution File button.&#x20;

{% hint style="info" %}
**Note**: This feature is only available if your instructor allows it.
{% endhint %}


# Best Practices

Follow the SIMnet Projects Best Practices guide so you can earn the best result.

Before you begin your first project, you'll need to review the Best Practices guide. This guide will help you complete each step of your assignment successfully.

* **Always** use the project instructions provided online and follow them in order.
* **Always** begin a project with the Start file; **do not** start using a file that you created yourself.&#x20;
* **Always** use the correct version of the MS Office software to complete your project.
* **Always** use a single space after punctuation at the end of sentences; **do not** use two spaces.
* **Do not** open your Start File with Office Online unless it is specifically required in the instructions.
* **Do not** copy and paste any part of the project unless specified in the instructions.
* **Do not** switch between Windows and Mac computers while completing your project.
* **Do not** include the SAMPLE SOLUTION watermark in your solution file.

{% tabs %}
{% tab title="Microsoft Office 2019/365" %}

## :heavy\_check\_mark: Determine your version of Office

Different versions of Microsoft Office have different features, menu options, themes and styles. Microsoft Office 365/2019 projects must be completed using Microsoft Office 365 or Microsoft Office 2019.

{% content-ref url="/pages/-M4VGeMUDoDcw7nyAvQ\_" %}
[Your Office Version](/students/assignments/projects/your-office-version)
{% endcontent-ref %}

## :100: To Complete a Project

### :arrow\_down: Step 1: Download the Project Files and follow the instructions

![Step 1. Download](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9d_cCDOdLu9g60NWdW%2F-M9dczpSdH8l9aDyDOQ8%2FPicture1.png?alt=media\&token=c47953da-536e-4321-9eee-bea38b197111)

| Download the files needed to complete your project assignment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Method one**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Download the *REQUIRED* project files using the links in the *1. Download* section. Click the **Start File** link to open or save the file in which you will complete your project. Click the **Resources** link to download the additional files you will need to complete your project. If the Resources link does not appear, your project does not require additional resources.                                                                                                                                                                                                                                                                                   |
| **Method two**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| To download the *REQUIRED* project files using the *Download Wizard*, click the **File Download Wizard** link in the *1. Download* section. When the Download Wizard opens, the project start file will download automatically to the downloads folder on your computer. Click the **Download Resource Bundle** button for resources. If the *Download Resource Bundle* button does not appear, your project does not have any additional resources. In the last window of the Wizard, you may choose to download the *Solution File pdf*, *Best Practices* file or Skip downloading any files. When done, click the **CLOSE** button the close the *Download Wizard*. |

Your start file will be automatically renamed to include your name. Do all your work in this file and only this file!&#x20;

Open your downloaded start file. After opening your start file, view the project instructions on screen by selecting the **View: Instructions** button. Project instructions may differ between Office for Windows and Office for Mac. In this case you will see *Windows/Mac* switch in the instructions. By default, the selection matches your type of computer. Many projects don’t have instruction differences between Office for Windows and Office for Mac. In this case you will see the message “*These instructions are compatible with both Microsoft Windows and Mac operating systems*.”&#x20;

Use any Resources as instructed to complete the project. Follow each instruction using the instructions online. After you complete each step, click the **check box** next to it if you would like to track your progress. The next unfinished step in the project will be highlighted yellow. If you would like to clear all of the check marks to start again, click the **Reset Progress** button. The instructions may be printed or saved to a PDF by clicking on the **printer/download** icon.  Review your previous submissions by clicking the **View: Previous** attempts button. Depending on what your instructor has made available to you, you can view your previous attempts to see where you lost any points to improve your score on the next submission.

### :arrow\_up: Step 2: Upload & Save the Project

![Step 2. Upload](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9d_cCDOdLu9g60NWdW%2F-M9dd2UuSyJLLt_41rCJ%2FPicture2.png?alt=media\&token=046868c8-f9d3-4469-9a86-62beb1758568)

| Once you have finished your project file, you need to upload & save it to SIMnet.                                                     |
| ------------------------------------------------------------------------------------------------------------------------------------- |
| **Method One**                                                                                                                        |
| Click and drag your file to the *2. Upload* section. Release the file in the yellow area.                                             |
| **Method Two**                                                                                                                        |
| Click the **Upload my file** button under *2. Upload* section. Select your file in the File Explorer and click **Open** to upload it. |

In the *Submit Uploaded file?* dialog, click **No, I’m not ready**, to save your file to SIMnet. If you have uploaded a file previously, this new file will replace it. Once you’ve uploaded your file, you can download it again from the *SAVED FILE* link in the *3. Submit* section, by clicking the file name link.

### :inbox\_tray: Step 3: Submit your Project for Grading

![Step 3. Submit](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9d_cCDOdLu9g60NWdW%2F-M9ddGrlNZ9kr9CQVUsN%2FPicture3.png?alt=media\&token=39175167-aa16-4077-bf22-81f9159a716b)

Once you have uploaded your project file, the *Submit Uploaded File* wizard will also let you grade your file immediately by clicking **Yes, submit the file**. If you select **No, I’m not ready.** in step 3, you can just click the **Grade my file** button to submit your project for grading. Once the project is graded a *Project Results* page will open. You can filter the results by *Correct*, *Partial* or *Incorrect* answers.
{% endtab %}

{% tab title="Microsoft Office 2016" %}

## :heavy\_check\_mark: Determine your version of Office

Different versions of Microsoft Office have different features, menu options, themes and styles. Use the correct version of the MS Office software to complete your project. All 2016 Word, Excel and PowerPoint projects have been adapted for Mac users.

{% content-ref url="/pages/-M4VGeMUDoDcw7nyAvQ\_" %}
[Your Office Version](/students/assignments/projects/your-office-version)
{% endcontent-ref %}

## :100: To Complete a Project

### :arrow\_down: Step 1: Download the Project Files and follow the instructions

![Step 1. Download Files](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9ddS-5cKco20v42hAi%2F-M9ddgAenNO3Z3-3hIuZ%2FScreen%20Shot%202020-06-12%20at%201.49.17%20PM.png?alt=media\&token=7d966db6-216b-47b3-afa6-b2df2dfa8f35)

| Download the files needed to complete your Project assignment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Method One**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| <p>Download the optional project files using the links under the <em>OPTIONAL DOWNLOADS</em> section. Click the <strong>Best Practices</strong> link to download the Best Practices guide. Click the <strong>Solution</strong> link to download the project solution PDF if it has been made available by your instructor.</p><p>Click the <strong>All office versions</strong> link under the <em>START FILE</em> section to download the project start file.</p><p>Download the required project files using the links. Click the <strong>Office for Windows (2013 or 2016)</strong> link under <em>INSTRUCTIONS</em> to open or save the step-by-step directions. For Mac instructions, click the <strong>Office for Mac 2016</strong>.</p><p>Click <strong>All office versions</strong> link under <em>RESOURCES</em> section for extra files necessary to complete the project. If the <em>RESOURCES</em> section does not appear, your project does not require additional resources. </p> |
| **Method Two**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| <p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| To download the required project files using the Download Wizard, click the <strong>open the File Download Wizard</strong> link under <em>1. Download files.</em> section. When the <strong>Download Wizard</strong> opens, the project start file will download automatically to the downloads folder on your computer.</p><p>Click the <strong>Download Instruction File</strong> button for instructions, then the <strong>Download Resource Bundle</strong> button for resources. If the <em>Download Resource Bundle</em> button does not appear, your project does not have any additional resources. </p><p>In the last window of the <strong>Wizard</strong>, you may choose to download the <em>Solution File</em> pdf, <em>Best Practices</em> file or <em>Skip</em> downloading any files. When done, click the <strong>CLOSE</strong> button to the close the <em>Download Wizard</em>.</p>                                                                                          |

### :checkered\_flag: Step 2: Complete the Project

Open your downloaded start file and follow the Instructions to complete your project in the start file. Use any Resources as instructed to complete the project. Be sure to complete all instructions carefully!

**NOTE**: Your start file will be renamed automatically to include your name. Change the project file name if directed to do so by your instructor, and save it. Do all your work in this file and only this file!

### :arrow\_up: Step 3: Upload & Save the Project

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9ddS-5cKco20v42hAi%2F-M9dduRXtsH7Fj5RHF9D%2FScreen%20Shot%202020-06-12%20at%201.50.24%20PM.png?alt=media\&token=b988e868-c118-4cf4-97e9-90c573014313)

Once you have finished your project file, you need to upload & save it to **SIMnet**. Click the **Upload my file** button under *2. Save file.* section. Select your file in the **File Explorer**, and click **Open** to upload it.

In the *Submit Uploaded file?* dialog, click **No, I’m not ready,** to save your file to **SIMnet**. If you have uploaded a file previously, this new file will replace it. Once you’ve uploaded your file, you can download it again from the CURRENT FILE section, by clicking the file name link.

### :inbox\_tray: Step 4: Submit your Project for Grading

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9ddS-5cKco20v42hAi%2F-M9de9NEpBfT-2AhnFN8%2FScreen%20Shot%202020-06-12%20at%201.51.20%20PM.png?alt=media\&token=24b9702b-140d-473e-96a2-2b71e054add6)

Once you have uploaded your project file, the *Submit Uploaded File* wizard will also let you grade your file immediately by clicking **Yes, submit the file.** If you select **No, I’m not ready** in step 3, you can just click the **Grade my file** button to submit your project for grading.&#x20;

Once the project is graded a **Project Results** page will open. You can filter the results by *Correct*, *Partial* or *Incorrect* answers. You can also view the feedback for the partially correct and incorrectly completed instructions by clicking the arrow to the right of the instruction number.
{% endtab %}
{% endtabs %}

You will need to save files to your computer to complete Project assignments. Review those steps for your browser before attempting your project.

{% content-ref url="/pages/-M4VGimOjE7Hw83w8AJs" %}
[Saving Downloaded Files](/students/miscellaneous/saving-files)
{% endcontent-ref %}

Some Project assignments include .zip files to download. Review the steps for downloading and extracting .zip files for your project.

{% content-ref url="/pages/-M4VGnzEBqiAJMV9vvoT" %}
[Extracting .zip Files](/students/miscellaneous/extracting-.zips)
{% endcontent-ref %}

### Canadian Users

SIMnet Projects allow users to enter dates in Canadian style. To function correctly, users must have both their browser and Microsoft Office set to use the **English (Canada)** language option. Canadian users may use either English (United States) or English (Canada) for their browser and Office language. However, both browser and Office must be the same to work properly.

{% tabs %}
{% tab title="Setting your Browser Language Option" %}
View the Settings menu on your browser of choice. View the Language Settings. These are typically under the Advanced options. If you do not see your language option of choice selected, click **Add Language** and select **English (Canada)**. Ensure that the language preference is listed first by using the three dot menu to change the order so that *English (Canada)* is first.

![Chrome with Canadian language settings](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MKoeFnpgrjing7nuIlH%2F-MKoeeTA4qQqsYTxJpcq%2FScreen%20Shot%202020-10-29%20at%2010.02.03%20AM.png?alt=media\&token=44c24d77-33b2-4340-b3ae-d18f46125549)
{% endtab %}

{% tab title="Setting your Office Language Option" %}
Microsoft Office uses the Language option set in your OS.&#x20;

In Windows, go to the **Settings** menu and select **Time & Language**. Select **Language** and ensure that the desired language is displayed, **English (Canada)**.

In Mac OS, go to the **System Preferences** menu, click **Language & Region**. Select the desired region, **Canada**.&#x20;
{% endtab %}
{% endtabs %}

### Other Non-English (US) Users

Microsoft allows for a wide range of local customization for thinigs like date styles and currency. SIMnet Project assignments are written to English (US) regional settings. Your web-browser settings and your computer's language and regional settings must match English (US). For more information about how to set your browser and operating system:

{% content-ref url="/pages/-MM1xmzfkBCeOm1RfmXu" %}
[Matching your Browser and Office Regional Settings](/students/assignments/projects/matching-your-browser-and-office-regional-settings)
{% endcontent-ref %}


# Best Practices 2016 Projects

Before you begin your first project, you'll need to review the Best Practices guide. This guide will help you complete each step of your assignment successfully.

* **Always** use the project instructions provided online and follow them in order.
* **Always** begin a project with the Start file; **do not** start using a file that you created yourself.&#x20;
* **Always** use the correct version of the MS Office software to complete your project.
* **Always** use a single space after punctuation at the end of sentences; **do not** use two spaces.
* **Do not** open your Start File with Office Online unless it is specifically required in the instructions.
* **Do not** copy and paste any part of the project unless specified in the instructions.
* **Do not** switch between Windows and Mac computers while completing your project.
* **Do not** include the SAMPLE SOLUTION watermark in your solution file.

## :heavy\_check\_mark: Determine Your Version of Office

Different versions of Microsoft Office have different features, menu options, themes and styles. Use the correct version of the MS Office software to complete your project. All 2016 Word, Excel and PowerPoint projects have been adapted for Mac users.

{% content-ref url="/pages/-M4VGeMUDoDcw7nyAvQ\_" %}
[Your Office Version](/students/assignments/projects/your-office-version)
{% endcontent-ref %}

## :100: To Complete a Project

### :arrow\_down: Step 1: Download the Project Files and follow the instructions <a href="#gmail-step-1-download-the-project-files-and-follow-the-instructions-1" id="gmail-step-1-download-the-project-files-and-follow-the-instructions-1"></a>

![Step 1. Download Files](https://gblobscdn.gitbook.com/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9ddS-5cKco20v42hAi%2F-M9ddgAenNO3Z3-3hIuZ%2FScreen%20Shot%202020-06-12%20at%201.49.17%20PM.png?alt=media\&token=7d966db6-216b-47b3-afa6-b2df2dfa8f35)

| Download the files needed to complete your Project assignment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Method One**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| <p>Download the optional project files using the links under the <em>OPTIONAL DOWNLOADS</em> section. Click the <strong>Best Practices</strong> link to download the Best Practices guide. Click the <strong>Solution</strong> link to download the project solution PDF if it has been made available by your instructor.</p><p>Click the <strong>All office versions</strong> link under the <em>START FILE</em> section to download the project start file.</p><p>Download the required project files using the links. Click the <strong>Office for Windows (2013 or 2016)</strong> link under <em>INSTRUCTIONS</em> to open or save the step-by-step directions. For Mac instructions, click the <strong>Office for Mac 2016</strong>.</p><p>Click <strong>All office versions</strong> link under <em>RESOURCES</em> section for extra files necessary to complete the project. If the <em>RESOURCES</em> section does not appear, your project does not require additional resources.</p> |
| **Method Two**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| <p> To download the required project files using the Download Wizard, click the <strong>open the File Download Wizard</strong> link under <em>1. Download files.</em> section. When the <strong>Download Wizard</strong> opens, the project start file will download automatically to the downloads folder on your computer.</p><p>Click the <strong>Download Instruction File</strong> button for instructions, then the <strong>Download Resource Bundle</strong> button for resources. If the <em>Download Resource Bundle</em> button does not appear, your project does not have any additional resources.</p><p>In the last window of the <strong>Wizard</strong>, you may choose to download the <em>Solution File</em> pdf, <em>Best Practices</em> file or <em>Skip</em> downloading any files. When done, click the <strong>CLOSE</strong> button to the close the <em>Download Wizard</em>.</p>                                                                                      |

### ​​🏁 Step 2: Complete the Project <a href="#step-2-complete-the-project" id="step-2-complete-the-project"></a>

Open your downloaded start file and follow the Instructions to complete your project in the start file. Use any Resources as instructed to complete the project. Be sure to complete all instructions carefully!

**NOTE**: Your start file will be renamed automatically to include your name. Change the project file name if directed to do so by your instructor, and save it. Do all your work in this file and only this file!

### ​​⬆ Step 3: Upload & Save the Project <a href="#step-3-upload-and-save-the-project" id="step-3-upload-and-save-the-project"></a>

![](https://gblobscdn.gitbook.com/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9ddS-5cKco20v42hAi%2F-M9dduRXtsH7Fj5RHF9D%2FScreen%20Shot%202020-06-12%20at%201.50.24%20PM.png?alt=media\&token=b988e868-c118-4cf4-97e9-90c573014313)

Once you have finished your project file, you need to upload & save it to **SIMnet**. Click the **Upload my file** button under *2. Save file.* section. Select your file in the **File Explorer**, and click **Open** to upload it.

In the *Submit Uploaded file?* dialog, click **No, I’m not ready,** to save your file to **SIMnet**. If you have uploaded a file previously, this new file will replace it. Once you’ve uploaded your file, you can download it again from the CURRENT FILE section, by clicking the file name link.

### ​​📥 Step 4: Submit your Project for Grading <a href="#step-4-submit-your-project-for-grading" id="step-4-submit-your-project-for-grading"></a>

![](https://gblobscdn.gitbook.com/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9ddS-5cKco20v42hAi%2F-M9de9NEpBfT-2AhnFN8%2FScreen%20Shot%202020-06-12%20at%201.51.20%20PM.png?alt=media\&token=24b9702b-140d-473e-96a2-2b71e054add6)

&#x20;Once you have uploaded your project file, the *Submit Uploaded File* wizard will also let you grade your file immediately by clicking **Yes, submit the file.** If you select **No, I’m not ready** in step 3, you can just click the **Grade my file** button to submit your project for grading.

Once the project is graded a **Project Results** page will open. You can filter the results by *Correct*, *Partial* or *Incorrect* answers. You can also view the feedback for the partially correct and incorrectly completed instructions by clicking the arrow to the right of the instruction number.

You will need to save files to your computer to complete Project assignments. Review those steps for your browser before attempting your project.

{% content-ref url="/pages/-M4VGimOjE7Hw83w8AJs" %}
[Saving Downloaded Files](/students/miscellaneous/saving-files)
{% endcontent-ref %}

Some Project assignments include .zip files to download. Review the steps for downloading and extracting .zip files for your project.

{% content-ref url="/pages/-M4VGnzEBqiAJMV9vvoT" %}
[Extracting .zip Files](/students/miscellaneous/extracting-.zips)
{% endcontent-ref %}

### Canadian Users

SIMnet Projects allow users to enter dates in Canadian style. To function correctly, users must have both their browser and Microsoft Office set to use the **English (Canada)** language option. Canadian users may use either English (United States) or English (Canada) for their browser and Office language. However, both browser and Office must be the same to work properly.

{% tabs %}
{% tab title="Setting your Browser Language Option" %}
View the Settings menu on your browser of choice. View the Language Settings. These are typically under the Advanced options. If you do not see your language option of choice selected, click **Add Language** and select **English (Canada)**. Ensure that the language preference is listed first by using the three dot menu to change the order so that *English (Canada)* is first.

![Chrome with Canadian language settings](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MKoeFnpgrjing7nuIlH%2F-MKoeeTA4qQqsYTxJpcq%2FScreen%20Shot%202020-10-29%20at%2010.02.03%20AM.png?alt=media\&token=44c24d77-33b2-4340-b3ae-d18f46125549)
{% endtab %}

{% tab title="Setting your Office Language Option" %}
Microsoft Office uses the Language option set in your OS.&#x20;

In Windows, go to the **Settings** menu and select **Time & Language**. Select **Language** and ensure that the desired language is displayed, **English (Canada)**.

In Mac OS, go to the **System Preferences** menu, click **Language & Region**. Select the desired region, **Canada**.&#x20;
{% endtab %}
{% endtabs %}


# Saving Instructions

SIMnet Project instructions can be either printed or saved as PDF.

Project assignments for SIMnet 2019+ can be viewed directly in your browser. If you would prefer, they can be downloaded to your computer to review offline. To save your project instructions to your computer, click the **Print/Download** icon in the upper right corner of your project instructions.

![Project instructions view](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1zFzrAIT-jVoPtH6Q%2F-MA25K7WNtRcLyU7sUlN%2FScreen%20Shot%202020-06-17%20at%2012.10.13%20PM.png?alt=media\&token=72b24913-9ceb-433c-9aca-4b4796730550)

{% tabs %}
{% tab title="Chrome" %}
Click the **Print/Download** icon to open the *Print* dialog. Ensure that the *Destination* option is set to **Save as PDF**. Click the **Save** button to save the instructions to your computer.

![The Chrome Print window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1zFzrAIT-jVoPtH6Q%2F-MA24aYaNMfmBpaMLmg-%2FChrome%20print.png?alt=media\&token=5191d151-d373-4aed-bce0-7782398fc043)
{% endtab %}

{% tab title="Firefox" %}
Click the **Print/Download** icon to open the *Print* dialog. Ensure that the *Selected Printer* is **Microsoft Print to PDF**. Click the **Print** button. Use the *Save As* dialog to save the file to the desired location.

![The Firefox Print window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1zFzrAIT-jVoPtH6Q%2F-MA25V8xDxUjPbDVujmG%2FFirefoxprint.PNG?alt=media\&token=84bfa03a-9dc2-499f-8892-b29b29f1039d)
{% endtab %}

{% tab title="Edge" %}
Click the **Print/Download** icon to open the *Print* dialog. Ensure that the *Selected Printer* is **Microsoft Print to PDF**. Click the **Print** button. Use the *Save As* dialog to save the file to the desired location.

![The Edge Print window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1zFzrAIT-jVoPtH6Q%2F-MA27X0-5KzH_kU6CWUC%2FEdge%20Print.PNG?alt=media\&token=15f6a59a-e5a3-49e0-b6b1-3d89b49aadb6)
{% endtab %}

{% tab title="Safari" %}
Click the **Print/Download** icon to open the *Print* dialog. In the lower right corner of the dialog, select the **Down Arrow** next to the PDF menu. Select **Save as PDF**. Use the *Save As* dialog to save the file to the desired location and click **Save**.

![The Safari Print window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MA1zFzrAIT-jVoPtH6Q%2F-MA27dAmGhqd4D99bo9m%2FSafari.png?alt=media\&token=660d32b5-12db-43bd-b01b-7f0135e0da45)
{% endtab %}
{% endtabs %}


# Your Office Version

Determine whether or not your version of Office is compatible with SIMnet

### Microsoft Office Installed on Your Computer

Completing SIMnet Projects requires having Microsoft Office 2016 or newer installed on your computer. Most SIMnet projects are not compatible with Microsoft Office Online. You can determine your version of Microsoft Office for Windows and Mac with a few clicks:

{% tabs %}
{% tab title="Windows" %}

1. Open **Word**, **Excel**, **PowerPoint**, or **Access**.
2. Click the **File** tab to open the Backstage view.
3. Click **Account** to view your installation information.
4. Your Version must be 15 or greater to complete SIMnet projects.

![Access account information](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8pbiWw77wt6fpcR-qS%2F-M8pdBvcCIaI_5TWdbw4%2FScreen%20Shot%202020-06-02%20at%2011.26.57%20AM.png?alt=media\&token=bc6d1c66-b654-487b-ba7e-82f064a48495)
{% endtab %}

{% tab title="Mac" %}

1. Open **Word**, **Excel**, or **PowerPoint**.
2. Choose the **Word** menu and click **About Word**; the **Excel** menu and click **About Excel**; or the **PowerPoint** menu and click **About PowerPoint**.
3. To complete SIMnet projects, your **Version** must be 15 or greater.

![The Word for Mac Account Details window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8Mw9y0pnJ-FB-Q_khg%2F-M8RBdZiMDGrAvHT9yFG%2FScreen%20Shot%202020-05-28%20at%2012.49.15%20PM.png?alt=media\&token=d7d66fab-1a9a-4f00-9a7c-623adba841ab)
{% endtab %}
{% endtabs %}

Some SIMnet users have installed Microsoft Office in other countries. This may cause your Date or Currency options to be different than what is required. To remedy the issue you will need to use English (US) options. In Excel, use the **Format Cells** dialog (*Home* tab, *Number* group launcher). Navigate to Accounting in Categories. Select the Symbol drop down, select the **$** icon and select **$ English (United States)** or **$ English (Canada)**. You can do the same thing for Dates as well. Open the Format Cells dialog and choose **English (United States)** or **English (Canada)**.

### Microsoft Office In Your Browser

SIMnet has released a set of Microsoft Office Online compatible projects. If your instructor has assigned these projects to your course you can use the web browser-based Microsoft Office Online to complete your project. Each of these projects specifically mentions Office Online in the title:

![Word Office Online Project](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MIPheVgJu-6-z6ny9PJ%2F-MIQSZ3jalOu-GjLobJJ%2FScreen%20Shot%202020-09-29%20at%204.02.08%20PM.png?alt=media\&token=d4acaf82-7942-455e-9d9b-5edf81aa96bb)

If your project assignment does not include Office Online in the title, it is not designed to work with Office Online and you will not have all of the required features to complete the assignment.

{% hint style="info" %}
If you are a non-US-based SIMnet user, be sure to review your Browser and Operating System Regional Settings :point\_right: [Matching your Browser and Office Regional Settings](/students/assignments/projects/matching-your-browser-and-office-regional-settings)
{% endhint %}


# Matching your Browser and Office Regional Settings

Your regional settings for your Browser and Office installation must match to complete projects successfully

SIMnet users in different regions have different standard methods for inputting certain information like dates. SIMnet Projects are designed to be used with **English (United States)** or **English (Canada)** regional settings. It is very important that, whichever regional setting you use, your browser and your Office installation use the *same setting*. A number of users who have inadvertently set their browser and Office to use different regional settings have not been able to get certain steps on certain projects, especially in Excel and Access.

### Setting your Operating System Language Option

Installed versions of Microsoft Office use your computers Operating System (OS) language settings. You will need to set the language for your whole computer to change your Office Installations language setting.

{% tabs %}
{% tab title="Windows" %}
&#x20;Click the **Start** menu in the lower right corner. Click on the **Settings** menu gear icon and select **Time & Language**. Select **Language** and ensure that the desired language is displayed, **English (US)** or **English (CA)**.
{% endtab %}

{% tab title="Mac" %}
Click the **Apple** menu. Select **Language & Region**. In the Preferred languages section ensure that either English (United States) or English (Canada) is set as the Primary language. The Primary language is at the top of the list. Add new languages by clicking the **+** button and selecting the desired language from the list. Move the new language to the top of the list by clicking and dragging.
{% endtab %}
{% endtabs %}

### Setting your Browser Language Option

{% tabs %}
{% tab title="Chrome" %}
Click the three dot menu on the right side of the URL bar. Select **Settings** from the menu. Click **Advanced** to open the sub-menu. Select **Languages** to navigate to the Languages section. Click the down arrow next to **Language** to open up the sub menu. Ensure that your language of choice is available, if not, click the **Add languages** link and select either English (United States) or English (Canada). Make sure that your language of choice is at the top of the list. If it is not, use the three dot menu next to your language of choice and select **Move to the top**.

![Chrome Languages Section](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MM1xjuKKr8eJy-PJr-J%2F-MM2-2EhU-4mi1lq3EKd%2FScreen%20Shot%202020-11-13%20at%202.06.01%20PM.png?alt=media\&token=b20e6771-375f-4096-aaed-95993dd28afe)
{% endtab %}

{% tab title="Firefox" %}
Click the **Menu** button on the right of the URL. Select **Preferences**. Select the desired language from the drop-down menu. You may use the **Set Alternatives** menu to select additional language options.
{% endtab %}

{% tab title="Edge" %}
Edge uses the same language as your operating system. Please review the language and regional settings for your operating system. We do not recommend that you change settings in Edge and your operating system separately.
{% endtab %}

{% tab title="Safari" %}
Safari settings are set by the Mac regional settings. Please review the settings for your OS. We do not recommend that you set your Safari settings separately from your OS settings.
{% endtab %}
{% endtabs %}


# Common Issues

When your Project assignment is not going smoothly, there are a few common items to check.

### :sweat: You are using the wrong version of Microsoft Office

SIMnet Project assignments must be completed on Microsoft Office 2016 or newer and must not use the online version of Office. Review 👉[Your Office Version](/students/assignments/projects/your-office-version) to determine if your version is correct.

### :open\_file\_folder: **Your uploaded file does not match what is on your computer**

Many students have inadvertently submitted files that do not contain their work! Make sure you save your file and that you know the name and location of that file. SIMnet can only grade the work you submitted. SIMnet does not ever change the contents of your file after it is submitted.&#x20;

### :keycap\_ten: Your file is too large to upload

All SIMnet Project assignments are small files. Each correctly completed project file is designed to be smaller than 10MB. If your file is larger than 10MB you will not be able to upload it. You will receive an error saying:

> The page was not displayed because the request entity is too large.

![Notification when your file is too large](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MWB2eW5zHSBEegVBhVV%2F-MWB5ns7gFG8H35JMXSp%2FScreen%20Shot%202021-03-19%20at%204.09.03%20PM.png?alt=media\&token=2c66704e-c089-4387-bb8a-82e982daa7ec)

### :footprints: **Your file does not contain your Unique Signature**

Your instructor may only allow you to submit Project files that are easy to prove are yours. If you get an error indicating your file does not contain your unique signature, you may have:

* Downloaded from somewhere other than your SIMnet assignment page.
* A file that may contain work copied from another file.
* A file obtained from an incorrect class assignment.
* A file that has been edited in non-Microsoft Office software like Google Docs or Apple Pages.

You will need to complete the work from your project assignment page. Review the 👉[Best Practices](/students/assignments/projects/best-practices) guide about downloading the appropriate files for Project assignments. The error message is:

> Error: The file does not contain your unique signature. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.

![Error displayed when no valid signature is found.](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MWB2eW5zHSBEegVBhVV%2F-MWB3j7Giy4aDPo3-D5F%2FScreen%20Shot%202021-03-19%20at%203.59.51%20PM.png?alt=media\&token=1c209316-6b7c-4dfe-8c4a-c79e4fc10f3c)

### :new: Your database has Large Number or Date/Time Extended data types

Files for Access Database assignments cannot be uploaded if they contain the Large Number file type or the Date/Time Extended data type. Files that have this data type will receive an error message saying

> This database has fields with the Large Number data type or the Date/Time Extended data type. Update Large Number fields to Number. Update Date/Time Extended fields to Date/Time. Use the Compact & Repair feature in the Backstage View then save.

![](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MJD6onEcgRCuwEch21i%2F-MJD6yfqGmA8UNN2U9gt%2Funnamed.png?alt=media\&token=3e50ca08-3b06-475b-8d50-c5584ce5b03f)

To fix this issue, complete the following steps:

* Open your database and open each table in Design View.&#x20;
* Review each Field's Data Type and determine which fields have the Large Number data type or the Date/Time Extended data type. Change all Large Number data types to Number. Change all Date/Time Extended data types to Date/Time.
* Use the Compact & Repair feature in the Backstage View.&#x20;
* Now you can Save and Submit your file for grading.

### My app has grayed out Groups on the Ribbon

When you open a presentation in PowerPoint or database in Access, no content is selected. Without content like a text box selected there are no Font or Paragraph settings that apply. Without a database object to review there are no settings to apply. To edit Font or Paragraph settings select any content in your file. Once content is selected you will be able to use the Font and Paragraph groups.

![Grayed out Font and Paragraph groups](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MHWWM-h574B4AGzxrtz%2F-MHWWsD8aXDuvW4gYH83%2FScreen%20Shot%202020-09-18%20at%2010.03.52%20AM.png?alt=media\&token=54d50b24-9881-461c-bf21-30cf7e90a776)

### :mag\_right: There are no Mac files for your Microsoft Access Project assignments

Microsoft does not currently offer the Access application for Mac computers. Access Project assignments can only be completed on computers using the Windows operating system.

### Your Microsoft Access software is Blocking Macros

Microsoft released a change at the end of February 2023 that switched the default behavior of Office applications to block macros in files from the internet. When users open a file that came from the internet, such as a SIMnet Start File that contains macros, a red warning message will appear below the Ribbon: "Microsoft has blocked macros from running because the source of this file is untrusted."&#x20;

Users should open the **Properties** for their file and select the **Unblock** check mark on the *General* tab for each SIMnet file they download.


# SIMpaths

How to open, view and complete SIMpath assignment steps: pre-test, Lesson and Post-test

The SIMpath assignment view allows you to take a pre-test, a lesson, and a post-test, and view your results for each.

## Opening a SIMpath assignment

![SIMpath Assignment page](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8kcVnUQacE8dGOA8Sr%2F-M8kjSTtLTta4fYkVL-y%2FSIMpath.png?alt=media\&token=adcd95e2-6c8a-4261-b97c-7e91b4139165)

### 1. :closed\_book: SIMpath assignment title

You can view your SIMpath assignments by clicking the assignments tab, clicking SIMpath from the left side of the page, and selecting the SIMpath assignment title.

{% hint style="info" %}
**Info**: You may see **Personal Assignment? Yes** where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
{% endhint %}

### 2. :page\_with\_curl: Take Pre-test

Taking a pre-test will help you and your instructor figure out which tasks you may need help with, and which tasks you know well. The pre-test is a way to measure how comfortable you are with the subject matter before you have been introduced to it.

### 3. :track\_next: Skip/Advance Pre-test

If you skip the pre-test, you will receive a zero for the pre-test portion of the SIMpath. If you fail to complete the pre-test portion of the SIMpath prior to it's due date your pre-test will automatically be skipped.

### 4.  :books: Take SIMpath Lesson

After you have taken the pre-test, or skipped it, the results will generate a personalized lesson that focuses on your pre-test results.

{% hint style="info" %}
**Info**: Your instructor can configure your lesson to contain skills related to incorrectly answered pre-test questions or all skills related to the pre-test.

**Info**: A Lesson skill may cover the learning outcome for more than one pre-test question. For example, if you incorrectly answer 3 pre-test questions you may only receive 1 skill in your Lesson.
{% endhint %}

### 5. :bookmark\_tabs: Post-test

Taking a post-test after you have completed a lesson will indicate where you have improved since taking the pre-test, and whether or not there are still some areas that you may need to revisit. Your results will be sent to your instructor so that they can see your improvement as well.

{% hint style="info" %}
**Info**: In most cases, instructors choose to use the post-test grade as your score for all steps in the SIMpath.
{% endhint %}

## SIMpath Results

![Pre-test, Lesson, and Post-test results Page](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8pdI11grCm7fT0hh2c%2F-M8pgK0G9kBarU3IcZVz%2FSIMpathResults.png?alt=media\&token=12aa3727-0dd9-4144-ac5c-51797d47c4cf)

{% hint style="warning" %}
**Warning**: Result scores and grade book grades are not the same thing. Results reported are your raw scores, not your grade. For example, if you correctly answer 7 / 10 pre-test questions your post-test score will be based on 3 questions because you've already answered 7 questions correctly on the pre-test. However, your post-test grade book grade will be based on 10 points. In this case, if you never attempt the  post-test you would automatically have a grade of 7/10 based on the points earned from your pre-test.
{% endhint %}

### 1. Pre-test result

The results of your SIMpath pre-test will display the date and time you completed the exam, as well as the score you earned on that attempt.

### 2. Lesson result

The results of your SIMpath Lesson will display the date and time you started and completed the lesson, as well as the score you earned on that attempt.

### 3. Post-test result

The results of your SIMpath post-test will display the date and time you completed the exam, as well as the score you earned on that attempt.


# Resources

Opening, viewing, and completing Resource assignments links and files.

The Resource assignment view allows you to download, upload, and submit a Resource for grading.

## Opening View-Only Resources

You can view your Resource assignments by clicking the assignments tab, clicking Resources from the left side of the page, and selecting the Resource assignment title.

{% hint style="success" %}
**Success**: View only resources will mark your resource as complete in the grade book upon first view or download of the Resource.
{% endhint %}

![View-Only Resource](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8Qei25EmItuTaQTAG_%2F-M8Qf7lJ2HH20lBtpq-9%2FunsubmittableResource.png?alt=media\&token=61bf49f2-d2cb-41fc-98d4-19a05f5a43f7)

### 1. :calendar\_spiral: Date and time

* **Start date:** The Resource assignment start date is set by your instructor, and displays the date and time that the resource will be open for you to view.
* **Due date**: The Resource assignment due date lets you know by when you should have viewed the resource.
* **End date**: The Resource assignment end date is also set by your instructor, and displays the date and time the resource will no longer be available for you to view or submit.

### 2. :arrow\_down: Download/View Resource

The download resource button will begin the download process when you are ready to download the resource onto your computer. When you have downloaded the resource, the **Viewed?** status will change to "Yes", and a date and time stamp will appear to the right, indicating when you last viewed the resource.

{% hint style="info" %}
**Info:** Some Resource assignments contain links to other websites, for link based Resources a new browser tab will be opened with that website.
{% endhint %}

## Opening Submittable Resources

You can view your Resource assignments by clicking the assignments tab, clicking Resources from the left side of the page, and selecting the Resource assignment title.

{% hint style="info" %}
**Info**: You may see **Personal Assignment? Yes** where your course name should be listed. This means your instructor has created an assignment that is only available to you. This may have been to provide you with an extension or a replacement assignment.
{% endhint %}

![Submittable Resource](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M8RNXssPLzCsoQVpUU5%2F-M8RQc0F5J1-6tNmfrF-%2FSubmitResource.png?alt=media\&token=b85e0a51-fdea-4403-afc0-608f9a49a889)

### 1. :arrow\_down:Downloading Resources

The **download resource** button allows you to access and complete your Resource assignments by downloading and saving them to your computer. Once you have viewed your Resource, the **Viewed?** status changes to "Yes" and has a date and time stamp letting you know when you last viewed the Resource.

There may be supplemental resources in addition to the primary resource your instructor would you to view. If that is the case, the **Background Information** link will appear that will download the supplemental resource for you. You will be able to access this before and after you have downloaded the primary resource.

### 2. :arrow\_up:Uploading and Saving Resources

The **upload resource** button will be available after you download the Resource. You can upload and save your Resource assignment attempt while it is in progress or when it is complete before submitting it for grading.&#x20;

### 3. :inbox\_tray:Submitting Resources for grading

When are ready to submit your Resource assignment, the **submit** button allows you to choose which one you want to submit from the list of uploaded and saved Resources. If you have not already uploaded a file and saved it, you will be able upload a file from your computer for submission.

After you have submitted the resource, the **submit** button is replaced with a message that lets you know that your submission results have been recorded for the class.

### 4. :rewind: Previous Attempts

You can view previous Resource submission attempts under the *Previous Attempts* section at the bottom of the page. This section displays the name of the submitted file as well as the date and time you submitted it for grading. If you wish to review the submission, you can click the **Submitted file** link and view your attempt.

After your instructor has viewed your submission, they may provide feedback in the bottom right corner under **feedback**.

{% hint style="info" %}
**Info:** Your instructor may choose to provide feedback as comments directly in the file itself, and consequently will not show up in this section.
{% endhint %}

If you have not yet submitted a resource, a message displays at the bottom of the *Previous Attempts* section letting you know that there are no visible attempts because the assignment has not yet been submitted.

## Extracting Resources

For information regarding extracting resource files, view the :point\_right: [Extracting .zip Files](/students/miscellaneous/extracting-.zips) Page.


# Extracting .zip Files

Opening a .zip file.

Your Project or Resource assignment may include a group of files using the .zip file format. The .zip file format combines and compresses files to simplify downloading files. When there are many files needed you'll download them all at once in a .zip folder. You'll need to extract those files to use them in your project. To extract the files in a zipped folder:

{% tabs %}
{% tab title="Windows" %}

1. On the project page, click the **Resources** link.
2. :point\_right: [Saving Downloaded Files](/students/miscellaneous/saving-files)
3. Open your **Downloads** folder.
4. Right-click the zipped folder file you just saved and choose **Extract All…** from the menu.
5. Click the **Extract** button to extract the folder.
6. Double click the extracted folder to open it.

![The Extract button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M6BFXsM65ZCin03CFXv%2F-M6BG9j8gMhxOqYrMhew%2FScreen%20Shot%202020-04-30%20at%201.57.08%20PM.png?alt=media\&token=02b3972f-b936-46d3-931c-9e41087a04b5)
{% endtab %}

{% tab title="Mac" %}

1. On the project page, click the **Resources** link.
2. :point\_right: [Saving Downloaded Files](/students/miscellaneous/saving-files)
3. Open your **Downloads** folder.
4. Double click the zipped folder to extract the files.
5. Double click the extracted folder to open it.

![The Downloads folder](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M6BFXsM65ZCin03CFXv%2F-M6BGEarkf_lYniINT0q%2FScreen%20Shot%202020-04-30%20at%202.00.20%20PM.png?alt=media\&token=9a5e7f04-67df-435b-8a64-46d5cf2b79cf)
{% endtab %}
{% endtabs %}


# Saving Downloaded Files

How do download Project, Resource, and SIMbook files in SIMnet

Your SIMnet course may require you to download files and work on them. 👉[Project](/students/assignments/projects) assignments and 👉[Resource](/students/assignments/resources) assignments require downloading files. SIMbooks and Lesson assignments include *Let Me Try Live* files that you can download to practice your skills directly in Microsoft Office.

To save a file to your computer from SIMne&#x74;**,** click on the link or button to begin the file download.

{% tabs %}
{% tab title="Chrome" %}

1. The file will be saved to the *Downloads* folder automatically.
2. Click the **file name** in the *Download bar* at the bottom of the browser window to open it.

![Chrome download bar](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9OcxLXRw1p5iNUQnnc%2F-M9Or4cRiIp1fxSC6bkA%2Fchrome.png?alt=media\&token=4fc64752-ce1b-4916-9f1d-38fe45a8d768)
{% endtab %}

{% tab title="Firefox" %}

1. Select the **Save File** radio button in the *Opening...* dialog. The file will be saved to the *Downloads* folder on your computer.
2. Click the **Download** arrow at the top of the browser window, and then click the **file name** to open it.

![Firefox download window](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9OcxLXRw1p5iNUQnnc%2F-M9OrHu-iBXJJcixImxa%2Ffirefox.png?alt=media\&token=43a1ea16-8654-41b6-ba35-ce9120dda80e)
{% endtab %}

{% tab title="Edge" %}

1. The file will be saved to the *Downloads* folder automatically.
2. Click the **View downloads** button in the *download bar*, and then click the **file name** to open it.

![Edge download bar](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9OcxLXRw1p5iNUQnnc%2F-M9OrVbQEsOdB14K3-RG%2FEdge.png?alt=media\&token=053cd41c-4821-4345-b5f6-170273e1589a)
{% endtab %}

{% tab title="Safari" %}

1. The file will be saved to the *Downloads* folder automatically.
2. Click the **Show Downloads** button at the top of the browser window and then click the **file name** to open it.

![Safari Show Download button](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9OcxLXRw1p5iNUQnnc%2F-M9OrZKhaeKRIYaPGLPB%2Fsafari.png?alt=media\&token=7e1d7654-268f-460a-86fe-ac829dee2276)
{% endtab %}
{% endtabs %}


# Zooming your Browser

You can use your browser to make SIMnet content in your browser window larger or smaller. You can get more information on screen by Zooming Out your browser. You can make the content on your screen larger by Zooming In. In some instances zooming in too far in will cause issues with seeing all the necessary content on screen. In that case, revert your zoom settings to the default of 100% and refresh the page.

{% tabs %}
{% tab title="Chrome" %}
At the top right, click the three dot **More** button. In the menu option, next to Zoom, choose the zoom options you want. Click **+** to make the SIMnet content larger. Click **–** to make the view smaller. Once you have changed the zoom setting, click the **Magnifying Glass** icon in the URL bar to change the zoom settings or click **Reset** to set the zoom back to the default setting.
{% endtab %}

{% tab title="Firefox" %}
Click the three horizontal line shaped **Menu** button on the top right corner of the browser window. Select the **+** button to zoom in, and the **-** button to zoom out. Once you have changed the zoom setting, the zoom value will show in the URL bar. Click the zoom value to reset the zoom to the default setting.
{% endtab %}

{% tab title="Edge" %}
Select the **More actions** button at the top right corner. Click **+** to zoom in and **–** to zoom out. Use the **+** and **–** buttons to reset the value to 100% to revert changes.
{% endtab %}

{% tab title="Safari" %}
Select the View option in the top menu. Select Zoom In or Zoom Out as desired. Select Actual Size to revert the page to the default zoom setting.
{% endtab %}
{% endtabs %}


# Getting Support

Contacting McGraw Hill for SIMnet help and a guide for how to do it.

:sos: If you need help with a SIMnet issue please contact the McGraw Hill Customer Support Team. Be sure to review the SIMnet :point\_right: [Support Guidelines](/students/important-links/mh-support/support-guidelines) prior to contacting the Support team.

## :woman\_student: Higher Education (United States, Canada)

**Hours of Operation:**\
Sunday: 12:00 PM to 12:00 AM EST\
Monday-Thursday: 24 hrs\
Friday: 12:00 AM to 9:00 PM EST\
Saturday: 10:00 AM to 8:00 PM EST

**Phone:** [(800) 331-5094](tel:1-800-331-5094)\
**Online:** [Submit a Support Request](https://mh.my.site.com/CXG/s/ContactUsWebForm)\
**Chat:** [Chat with a Representative](https://mh.my.site.com/CXG/s/ContactUs)

## :school: PreK-12 (United States)

**Phone:** [(800) 437-3715](tel:%201-800-437-3715)\
**Online:** [Submit a Support Request](https://mh.my.site.com/DTS/s/dtscontactus)

**Hours of Operation:**\
Monday-Friday: 7:00 AM to 8:00 PM EST

## :mortar\_board: Higher Education (International)

**Asia**\
China, Hong Kong, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand\
Phone: +800-881-39190

**Australia and New Zealand**\
Phone: +800-881-39190

**Europe, Middle East and Africa**\
Belgium, Denmark, France, Iceland, Italy, Netherlands, Norway, Spain, South Africa, Sweden and UK\
Phone: +800-881-39190

**India**\
Phone: +800-919-0301 (000-800-919-0301)


# Coded Messages

Coded messages for Project and Resources Assignments and what they mean.

## Project Upload Messages

When uploading your project file, you may come across a popup message. These messages indicate that your file was not uploaded to SIMnet. Review the messages below to determine why your file was not uploaded and the next course of action.

![SIMnet Upload Message](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MK_2SLdqXCZAR7glpyO%2F-MK_4H7kxAlpWcJl5wzW%2FScreen%20Shot%202020-10-26%20at%209.22.58%20AM.png?alt=media\&token=0b3a6881-9806-484e-ab32-87b71e5b74f1)

* **CODE: P-001: An error occurred uploading the file.** There was an issue during the upload process. Your file may not have been uploaded because of a connection issue or there may be an issue with the file itself. If the issue persists you may need to download a new file and complete the project again.
* **CODE: P-002: An error occurred reading the file.** Your file cannot be reviewed by SIMnet. If the issue persists you may need to download a new file and complete the project again.
* **CODE: P-003: File must be smaller than 10MB.** Your file is too large. SIMnet files are always smaller than 10MB. Review your file for what has made it too large and remove the inappropriate information. Some users find that one of their Excel worksheets has a large number of blank lines that must be removed.
* **CODE: P-004:** For Word projects, upload a file with a .docx file extension.
* **CODE: P-005:** For PowerPoint projects, upload a file with a .pptx file extension.
* **CODE: P-006:** For Excel projects, upload a file with a .xlsx file extension.
* **CODE: P-007:** For Access projects, upload a file with a .accdb file extension.
* **CODE: P-009:** The file does not contain your unique signature. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
* **CODE: P-010:** The file is not from the correct project. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
* **CODE: P-011:** The unique signature in the file is invalid. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.
* **CODE: P-012: The file or contents within the file do not contain your unique signature. Ensure that the uploaded file was obtained by downloading the project start file from SIMnet.**\
  Each SIMnet project must be completed by using a fresh project start file obtained from your account. These messages indicate that your file came from somewhere other than the assignment page or do not contain only your work. You must download a new file and complete your assignment
* **CODE: P-013: Filename cannot contain tilde character (\~).** Edit your file name to no longer contain the \~ character
* **CODE: P-014: Not a supported Microsoft Office version.  The file was edited with Application&#x20;*****ApplicationVersion*****.**  Your file has been edited using software that is not approved for your assignment. You will need to download a fresh project start file and complete the assignment using only approved software. Review the :point\_right: [Best Practices](/students/assignments/projects/best-practices) page to determine the appropriate software for your project.

## Resource Assignment Upload Messages

* **CODE: R-001: An error occurred uploading the resource file.** There was an issue during the upload process. Your file may not have been uploaded because of a connection issue or there may be an issue with the file itself. If the issue persists you may need to download a new file and complete the assignment again.
* **CODE: R-002: An error occurred reading the file.** Your file cannot be reviewed by SIMnet. If the issue persists you may need to download a new file and complete the assignment again.
* **CODE: R-003: Resource file must be smaller than 10MB.** Your file is too large. SIMnet files are always smaller than 10MB. Review your file for what has made it too large and remove the inappropriate information. Some users find that one of their Excel worksheets has a large number of blank lines that must be removed.
* **CODE: R-004:** For this resource assignment, the file must be a Microsoft Word file with a .docx extension.
* **CODE: R-005:** For this resource assignment, the file must be a Microsoft PowerPoint file with a .pptx extension.
* **CODE: R-006:** For this resource assignment, the file must be a Microsoft Excel file with an .xlsx extension.
* **CODE: R-007:** For this resource assignment, the file must be a Microsoft Access file with an .accdb extension.\
  You have uploaded the wrong type of file for the resource assignment. Review the file and file type you are attempting to upload and make sure it is the correct file type for the assignment your are attempting. If you do not have the correct file type you may not have the appropriate version of Office or may have used an incorrect start file. Download a fresh file and work from the appropriate Microsoft Office software for your project.
* **CODE: RP-009:** The resource file does not contain your unique signature. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.
* **CODE: R-010:** The file did not originate from the primary start file for this assignment. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.
* **CODE: R-011:** The unique signature in the file is invalid. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.
* **CODE: R-012:** The file or contents within the file do not contain your unique signature. Ensure that the uploaded file was obtained by downloading the resource start file from SIMnet.\
  Each SIMnet project must be completed by using a fresh Resource start file obtained from your account. These messages indicate that your file came from somewhere other than the assignment page or do not contain only your work. You must download a new file and complete your assignment
* **CODE: R-013: The resource assignment requires an unknown or unsupported resource file extension:&#x20;*****FileExt*****.** Please review the noted file extension. Your file must match the supported resource file extension required by your instructions.


# Support Guidelines

Guidelines on how to best request SIMnet help from McGraw Hill

## :map: Contacting McGraw Hill Support Guide

1. **Success begins on the first day of class with SIMnet.** Follow these fundamental steps.
   * **Step 1: Make sure you know your School Specific URL** for the course. (The account URL (Web address) always begins with *https\://* and ends with *simnetonline.com*.) If you don't have this information, please ask your instructor.
   * **Step 2: Run a Systems Requirements Check.** On :point\_right: [The Home Page](/students/getting-started/home-page), scroll down approximately 3/4 of the way down the page, look for the header Help & Support, click on Systems Requirements Check to ensure your system meets the requirements and you are ready for an optimal experience.
   * **Step 3: If you experience any difficulties contact McGraw Hill Tech Support first.** On the same opening log-in screen, approximately 3/4 of the way down the page, look for the header Help & Support, click on Technical Support. Review the hours of operation and contact details in the :point\_right: [Getting Support](/students/important-links/mh-support) section.
2. **Tips for Communicating with MH Technical Support.**
   * **Step 1: Be prepared to answer these common questions in advance**.\
     Browser used and version: Edge\_\_\_\_\_ Firefox\_\_\_\_\_ Chrome\_\_\_\_\_ Safari \_\_\_\_\_\
     Connectivity: Wi-Fi wireless\_\_\_\_\_ hardwired desktop\_\_\_\_\_\
     MS Office: 2019\_\_\_\_\_ 2016\_\_\_\_\_ Other\_\_\_\_\_\
     Course/Section: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ (example: CIS 110 D1)\
     Assignment: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ (example: Excel Project 2-5)
   * **Step 2: Call first if during the outlined Tech Support Hours, if after hours use email**. *Note:* Hours are Central Standard Time. By calling Tech Support first they can ask you the appropriate questions to resolve your issues faster. Typically with IT issues, it is important for the help desk to have key diagnostic answers about what kind of machine you are using referenced above. In any email communication, clearly outline the problem as thoroughly as possible. Great tip: Capture a screen shot of what you are experiencing and include it.
   * **Step 3: Obtain a CXG (Customer Experience Group) case number for your reported issue (s)**. This case number documents the situation and allows McGraw Hill to track the issue and work toward a resolution.
3. **Communicate a Positive Attitude and Tone**. We recognize you may be frustrated but keep the communication professional. Don't take your stress out on Tech Support by being arrogant or aggressive with your concerns. As the sayings go, "You catch more flies with honey than you do with vinegar!"
4. **Be Responsive**: If further information is requested from Tech support, respond immediately. Your case cannot move forward without this information and this will minimize delays in resolving your issue.
5. **Listen Closely and Take Good Notes:** Be more than a good listener be an awesome one to show interest in what Tech Support is saying. No one likes communicating with someone who does not listen. Listening involves paying close attention to what the other person is saying, and taking notes to ensure understanding. Always ask these three questions:
   * Who am I speaking with?
   * Reiterate your understanding of next steps to resolve your issue so everyone is on the same page
   * What is my CXG (Customer Experience Group) case number so I can track the status of my issue?
6. **Feedback:** You have a business professional relationship with Tech Support. Did Tech Support help you - if not why not - did you receive the support you needed evaluate the communication. Did you provide accurate details or enough information explaining what you need? If Tech Support provided outstanding customer service let them know. A simple "Thank You" will be remembered and is appreciated. It's easy to complain and it's just as easy to compliment.
7. **When to escalate a problem to the instructor?** If and only if, Tech Support is unable to assist you, please share your CXG case # with your instructor. Your instructor may or may not be aware of a larger issue occurring but it is important to let them know about your attempts and progress at a solution. This allows for greater communication and faster resolution to your case.


# Creating a .har file

How to create a .har file to troubleshoot difficult to diagnose issues

There are times when gathering data about how your computer is accessing SIMnet may be needed to fix a complex issue. When this happens the Support Team may ask you to create a .har file, which records each request to and from SIMnet. The steps to creating a .har file depend on your browser. Select your browser from the tabs and follow the steps to create a .har file for diagnosis.

{% hint style="success" %}
**Success**: You will need to turn on .har file logging *prior* to experiencing the error you're reporting. If you turn on .har file logging after the error has occurred, the log won't contain the complete data and you will have to resubmit the .har file.
{% endhint %}

{% tabs %}
{% tab title="Chrome" %}

1. Open Chrome to the page where you are having an issue.
2. Click the menu bar at the top-right of your browser window. Highlight **More Tools** and select **Developer Tools**.
3. At the top of the new panel, select the Network tab.
4. Check the **Preserve log** check box.
5. Cause the error that you are experiencing to happen.
6. Right-click on the grid and select **Save all as HAR with content.**
7. Save the file to your computer.

![Chrome Network tab](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9dQYDrp3W2OcyMWe0X%2F-M9dQm7xiXHZGgGZU8HP%2FScreen%20Shot%202020-06-12%20at%2012.48.27%20PM.png?alt=media\&token=560c25e1-fe06-46d8-af16-b0d43af74296)
{% endtab %}

{% tab title="FireFox" %}

1. Open Firefox to the page where you are having an issue.
2. Select the Firefox menu at the top-right of your browser window. Highlight **Web Developer** and select **Network**.
3. At the top of the new window, click the **Network** tab.
4. Cause the error that you are experiencing to happen.
5. Right-click anywhere under the File column and click on **Save all as Har**.
6. Save the file to your computer.

![Firefox Network tab](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9dQYDrp3W2OcyMWe0X%2F-M9dSkFKBovdfTRsiq7X%2FFiref.PNG?alt=media\&token=fad47bc3-26d3-4168-8c44-3d480f24ef85)
{% endtab %}

{% tab title="Edge" %}

1. Open Edge to the page where you are having an issue.
2. From the menu bar highlight **View** then **Developer** and select **Developer Tools**.
3. From the new window, select the **Network** tab.
4. Check the **Preserve log** check box.
5. Cause the error that you are experiencing to happen.
6. Right-click on the grid and select **Save all as HAR with content.**
7. Save the file to your computer.

![Edge Network tab](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9dQYDrp3W2OcyMWe0X%2F-M9dSpkN1ftglS9jjH6k%2FEdge.PNG?alt=media\&token=b86ca550-f793-49ef-81ae-a85c3bc5f625)
{% endtab %}

{% tab title="Safari" %}

1. Open Safari to the page where you are having an issue.
2. Open the **Develop** menu and select **Show Web Inspector**. If you do not have the Develop menu available, click **Preferences**, then select **Advanced** and click the **Show Develop menu in menu bar** check box.
3. Click the **Network** tab.
4. Cause the error that you are experiencing to happen.
5. Click **Export** on the far right of the network tab.
6. Save the file to your computer.

![The Safari Network tab](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-M9dQYDrp3W2OcyMWe0X%2F-M9dRBmION6sIpsIc5wg%2FScreen%20Shot%202020-06-12%20at%2012.50.30%20PM.png?alt=media\&token=983cdaa7-38c3-47aa-ab38-3f5e5ce2a29f)
{% endtab %}
{% endtabs %}

### Exporting the Console Log

The Developer tool can also catch additional errors in the **Console** tab. While you have the Developer Tools open:

1. Switch to the **Console** tab by clicking on it.
2. Refresh the page that you are having an issue accessing.&#x20;
3. Right-click on any log statement in the console window
4. Click Save As

![Console Errors Screen Shot](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MMaAnd5RHDKLOIwbcoo%2F-MMaBSEVNBA5OkcivDRD%2FScreen%20Shot%202020-11-20%20at%2010.03.58%20AM.png?alt=media\&token=1bf32cd1-53d5-4ff0-94f0-cfc49db5e901)


# Performing a Traceroute

Capturing a traceroute to troubleshoot Internet connectivity issues.

When some users experience network issues with SIMnet the problem may to do with their Internet connection to SIMnet. Diagnosing this issue requires our support team to see exactly how your computer is accessing SIMnet and how long each step is taking. To do that, we use a traceroute. It simply determines the route your computer is taking to access SIMnet and how long each step along the way is taking.

{% hint style="info" %}
**Note**: SIMnet runs on a private Internet connection to bypass the public Internet. If you're experiencing a connectivity issue with SIMnet and other websites work, it may have to do with the Internet route your computer is using. The traceroute helps us determine where an issue may be.

**Note**: A "hop" or "step" in the traceroute that takes more than 100ms is considered non-optimal, steps over 200ms may be problematic.&#x20;
{% endhint %}

{% tabs %}
{% tab title="Windows" %}

1. Open the Command Prompt by navigating to the **Start Menu** and viewing the **Windows System** folder and selecting **Command Prompt**.
2. Type **tracert school.simnetonline.com** where the "school" is replaced by your school's simnet URL. Press **Enter**.
3. Copy and paste the result and send it to the Support Personnel helping you.

![Completed Traceroute](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MIdSPxTAw2CnCt4c5XS%2F-MIdUt7aKVxEnpSOJhCp%2Funnamed-1.png?alt=media\&token=201dd4d0-2aee-44bb-a390-28e6474eb94b)
{% endtab %}

{% tab title="Mac" %}
There are two options for creating a traceroute with a Mac.

First, through the Network Utility:

1. Launch **Network Utility** by searching in for *Network Utility* in the Finder.
2. Select the **Traceroute** tab of the Network Utility.
3. Enter the domain name for which you want to perform a traceroute. For example: documentation.simnetonline.com
4. Click **Trace**.
5. Copy the resulting data and send it to the Support Personnel helping you.

![Completed Network Utility Traceroute](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MI_palTJYqDyQyGPIc0%2F-MI_qXNyDw4y3v4wEEQV%2FScreen%20Shot%202020-10-01%20at%204.27.39%20PM.png?alt=media\&token=47b28947-a388-4568-8630-0f94d8e2ca0b)

Second, through the Terminal

1. Open the Spotlight Search by pressing **Command + Space**.
2. Type **Terminal** in the search bar. Double click the **Terminal** result.
3. Type **traceroute school.simnetonline.com** where the "school" is replaced by your school's simnet URL. Press **Enter**.
4. Copy and paste the result and send it to the Support Personnel helping you.

![Completed Terminal Traceroute](https://509646706-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4GzdqvglIbnG5_9XCo%2F-MIdUv1wktp2kDMnb5fE%2F-MIe4jSaLmO9VqXoxO-A%2FScreen%20Shot%202020-10-02%20at%2012.12.22%20PM.png?alt=media\&token=9ecaf309-521d-494f-9f52-d7020c6573bc)
{% endtab %}
{% endtabs %}


# Assignment Link Error Message

What to do if you receive an error message when accessing an assignment from your LMS.

Hello! We've recently updated your integration.

If you have received the below error, there is a problem with your assignment link.

{% hint style="warning" %}
Please contact your instructor to let them know so that they can fix the link.
{% endhint %}

If you have any other questions, contact [Support](/students/important-links/mh-support).


