# Resetting Your Password
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Note: Visit the :point\_right: [Direct Login](/simskills-learner/simskills-access/simskills-direct-login/direct-login.md) page for details on how to find the correct URL.
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**Note**: If you need to access SIMskills without accessing from McGraw Hill Connect you must first reset your password.
**Hint**: Your SIMskills username should match your email address.
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If there is an issue with your credentials when you log in, you will get a notification that there was a problem with your Username or Password. Make sure you entered your Username correctly. Then review your password by clicking the eye icon if you are comfortable displaying your password in your current location.
To recover your password, click the **Forgot your password?** link on the sign-in page.
You can recover your password using your **Username** or **Email.** Click the drop-down arrow next to in the text box with **Username** and select the desired option. Student ID will not work. Enter your account information.
The identification method dropdown list
Once you have successfully entered your information, check the email address associated with your SIMnet account to find an email from **SIMnet Account Services** with the subject line **\[SIMnet] Username and Password Recovery**.
Click the **Reset Password** button to reset your password. This email can only be used for 24 hours and can only be used once. If you have to recover your password again, you will need to restart this process.
Enter your new password in the **Password** text box. Your new password must meet these requirements:
* Password should not have space characters
* Password should have at least one lowercase character
* Password cannot be same as username
* Password cannot be same as email
* Password should be minimum 9 characters length
* Password cannot contain more than four same characters consecutively
* Password should have at least one uppercase character
* Password should have at least one digit
Click the **Update password** button.
If you have successfully entered a password that meets the requirements, you will get a confirmation that your password reset was successful. Click the **Go back to sign in** button to return to your school's sign in page and enter your account information.
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