> For the complete documentation index, see [llms.txt](https://help.simnetonline.com/manager/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.simnetonline.com/manager/important-links.md).

# Important Links

- [Getting Support](https://help.simnetonline.com/manager/important-links/getting-support.md): Contacting McGraw Hill for SIMnet help.
- [Lab Optimization Guide](https://help.simnetonline.com/manager/important-links/getting-support/lab-optimization-guide.md): Lab optimization and best practices guide.
- [Common Student Issues](https://help.simnetonline.com/manager/important-links/getting-support/common-student-issues.md)
- [Important Downloads](https://help.simnetonline.com/manager/important-links/important-downloads.md): Download the first day of class PowerPoint and Admin Welcome Kit