# SIMnet Direct Login Experience

We are updating the direct login experience for SIMnet users. You will see a different look but the information you use to login remains the same. 

This updated experience provides consistent and more secure authentication flow across SIMnet. The design is similar to Connect and other McGraw Hill products.

Note: If you log in through an LMS like Canvas, your experience will not change.

| **Updated Login Interface for Direct Login**                                                                                                                                                                                                                                                                                                         | **Legacy Direct Login Interface**                                                 |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------- |
| <ol><li>All SIMnet users see a new sign in page upon direct login (i.e. not from an LMS). </li></ol><p>The sign in tab has the same functionality as the legacy login experience.</p><p></p><p><img src="/files/URG2IXDhm5Qb2IDXNHlI" alt="" data-size="original"></p><p><strong>Note:</strong> Help and Support links have moved to the footer.</p> | <p></p><p><img src="/files/vVqawalTZSdYVArs26zE" alt="" data-size="original"></p> |
| <ol start="2"><li>Users can recover credentials using their username or email. Learners can also use their SIMnet student ID.</li></ol><p><img src="/files/sLdIpCCeZLLs6AgVqxmj" alt="" data-size="original"></p><p></p>                                                                                                                             | ![](/files/iOoFHrMw1MIz24DEQ0UR)                                                  |
| <ol start="3"><li>Learners can sign up directly from the login page.</li></ol><p><img src="/files/ZzHHFgqtta9VArP47VWK" alt="" data-size="original"></p><p></p>                                                                                                                                                                                      | ![](/files/j64rrrzbmualPwUs3085)                                                  |

You may also notice that the SIMnet URL structure has changed to a single subdomain of <http://simnet.mheducation.com>. Account names are now part of the URL path instead of a subdomain.

**Examples**

| **Account Name** | **New URL**                     | **Legacy URL**            |
| ---------------- | ------------------------------- | ------------------------- |
| MH A11y          | simnet.mheducation.com/*mha11y* | *mha11y*.simnetonline.com |
| Demo             | simnet.mheducation.com/*demo*   | *demo*.simnetonline.com   |

You do not need to do anything to reach the new URL. Any of the links that you currently have bookmarked or posted will automatically redirect to the updated URL.&#x20;

If you have any questions or need assistance, please reach out to Customer Support.&#x20;

<https://www.mheducation.com/highered/contact.html>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.simnetonline.com/blog/current-post/simnet-direct-login-experience.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.